HIGHLIGHTS

OxigenUSA.com is currently the only service that allows Non-Resident Indians to pay bills, send gifts and money to India in a single checkout, with competitive pricing, zero fees, reward points, and a gamified customer journey. Our mission is to maximize happiness for Indians around the world by helping them stay connected to their loved ones back in India. 

 

FEATURES

Exchange Rate Type
Locked-in
-
Transfer Fee
Bank Account
$ Amount
Fee
Up to $499
$5.00
$500 - $99999999
$0.00
Transfer Time
For First Time Users
3 - 4 Days
For Returning Users
1 Day
Transfer Type
  • ACH Transfer
Daily Transfer Limit
$5,000 per transfer, one transfer per cart
Customer Service Info
Email, LiveChat, and Phone
Company Headquarter
Cambridge, Massachusetts
Company Type
Remittance Providers
Mobile App
N/A
Company Established
2014
Text Update (SMS)
No
Email Updates
Yes
Provider's FAQs
Please email help@oxigenusa.com
Referral Program
Yes
Key Feature
"The only one-stop shop for sending money, digital payments, and gifts to India at the best rates with no fees.”
Document Requirements
None

USER REVIEWS

Raghavendra
Posted on June 14, 2019, 04:19 pm

Initially I hesitated to transfer but sent some money from USA to India, It took 3 days to transfer money for the first transfer. I interacted with customer representatives and they were very cooperative and helped in resolving things.

 
Raghunath Paralkar
Posted on June 13, 2019, 07:40 am

Its most pathetic service & i feel its fraud that the way they advertise about money transfer. For a week they they are just trying to keep me hanging by asking unnecessarily same documentation & repeatedly same mail requirement. The worst thing thy will ask you to send the same information with is mentioned on your ID & bank account , passport visa . I gave all the information to them & they repeatedly ask same information again & again . They reply so late & wasted my 5 days & also deducted money from my account. I am going to complaints USA Department of Finance about this fraud & take strict action on this fraud people. They dont deserve any star be careful better use other services. 2. Enter your full name and click continue. 3. Choose country that issued the ID and select the ID type from the options provided (passport, identity card, license). 4. Take picture of the front of your ID by clicking: CAPTURE IMAGE. 5. If the preview is legible and clear press CONTINUE or else select CAPTURE NEW IMAGE. 6. (Optional) CAPTURE IMAGE of the back of the document (only for identity cards or licenses). 7. Take a selfie pressing CAPTURE IMAGE and press CONFIRM if image preview is clear. 8. You are done! B. KYC 1. ID Number: 2. Date of Birth: 3. Type of ID (passport, license, etc.): 4. ID Issuing State/Country: 5. ID Expiration Date: 6. Do you have a Social Security Number? 7. What is your Social Security Number? 8. Relationship to Recipient: 9. Source of Funds: 10. Intended Use of Funds (family sustenance, savings, purchase, loan, etc.): 11. Employers Name: 12. Employers Address (include state and zip code): 13. Employers Telephone: 14. Occupation: 15. Times you expect to transfer funds to this recipient (Just this time, weekly,

 
Oxigen USA
Posted on June 14, 2019, 03:36 pm
Dear Raghunath, we are terribly sorry for the confusion from our side. It must have been frustrating for you to deal with redundant requests for information. The details you were requested for were part of our additional KYC processing that is carried out to verify your identity.

We will convey your feedback about debiting the accounts before completing verification to our partners, to explore any possible improvement to that. Our customer support team will be in touch with you for more information on your refund. Thank you for your patience.
Ratna
Posted on June 12, 2019, 10:57 am

This is one of the worst website. They convey one thing on website and they perform another in the back end. Without completing the verification process, they pull the amount from the US bank and keeps that amount with them. I never seen this behavior from others because they pull the money from US bank only when the required verification process is complete. Oxigen does in a different way that they want just money and it will be pulled from any account without completing the verification process itself. Another beauty is that submitting id proof along with your photo is not sufficient. They do a KYC process which was not communicated at all. In this KYC, they ask for several information in which new employer also won't ask. Why do a customer has to give employer name, employer address, employer contact, occupation etc. When you have given ID proof document then why do a customer has to provide id number , date of birth, type of id, id issuing state/country, expiration date, etc. Last but not least, Oxigen pulls the amount immediately without verification, when customer asks to cancel the transaction they pulled amount won't be refunded in the same speed.

 
Oxigen USA
Posted on June 14, 2019, 03:33 pm
Dear
Ratna, We’re terribly sorry to hear that you had a bad experience. The details
you mentioned in your review are standard on our website as part of additional
verification processes, when required. Different companies do it in different
ways to ensure the safety of your account and transfer. However, we noticed
that there was a delay in reaching out to you to ask for those details. We
apologize for the inconvenience caused.



We will convey your feedback about debiting the accounts before completing
verification to our partners, to explore any possible improvement to that. Our
customer support team will be in touch with you for more information on your
refund. Thank you for your patience.

Shrikant
Posted on June 11, 2019, 10:24 am

DONT USE OXIGEN. I have lost $2999. There are better services like Remitly, Xoom and remi2india. I needed money urgently. They entered wrong name in beneficiary name. Till date i didn't receive the money. This was one of the worst experience I had with Oxigen USA. Everyday I have to contact customer service. They neither refunded the money nor transferred the money to my India account. I have contacted my company's lawyer to file a case against them.

 
Oxigen USA
Posted on June 16, 2019, 02:18 pm
Dear Shrikant, this is most unfortunate and has never occurred with our service before. While we are investigating how this happened, please rest assured that your money is not lost. No actual credit or deposit has been made yet to a beneficiary account because your transfer has encountered a name mismatch error that both settlement banks are investigating.

A refund can always be made if the deposit continues to have errors.

We promise to resolve any errors we have made and will do our best to take care of you.Our customer support team will be in touch with you for status updates. Thank you for your patience with this. Once again, we’re very sorry for this inconvenience and are working on rectifying it.
Shivam Agrawal
Posted on June 01, 2019, 04:25 pm

Sending money via Oxigen was quick and convenient. Definitely recommended!

 
Oxigen USA
Posted on June 03, 2019, 01:21 pm
Thank you for taking the time to review our service, Shivam! We're happy to hear you had a good experience.
Sandeep Deshpande
Posted on May 31, 2019, 09:58 pm

I saw it on compare remit. Initially I was skeptical trying them. I decided to take the plunge and try. I transferred some amount from US to India. Initially I just got a email and no status update about what is happening about transfer. The money was withdrawn from my account and it was not transferred after 3 days also. I sent email to their support, they were very responsive and I got money transferred on 5th day. But they sent me amazon gift card and even Oxigen points which I could use to purchase gift card for my family in India. So thank you Oxigen. You are just one notch away from being top money transfer service.

 
Oxigen USA
Posted on June 03, 2019, 01:28 pm
Sandeep, thank you for the great review! We’re so happy you tried out the service despite initial inhibitions. We work hard to meet expectations like yours and we're glad to hear we're nearing the mark for being a top money transfer service.
Girish M
Posted on May 31, 2019, 09:49 pm

Decent service as promised. Good rate and transfer time, however first time may take time for review. The discounts was also given as promised promptly. Will try again.

 
Oxigen USA
Posted on June 03, 2019, 01:33 pm
Thank you for taking the time to review our service, Girish! Like you mentioned, first transfers usually take time because of the verification processes involved. After your first three transfers, subsequent transfers to the same recipient (with no details changed on either side) can be completed within hours.
Prasad
Posted on May 31, 2019, 08:01 pm

Oxigen USA gives one of the best rates for money transfer to India. It is fast and reliable

 
Suvankar Roy
Posted on May 31, 2019, 07:03 pm

Good fast service and first experience was great. Good good rates as well. Happy customer so far; really impressed

 
Oxigen USA
Posted on June 03, 2019, 01:35 pm
We're all about Happiness, Suvankar! We're so glad to hear you had a great experience. Would you mind sharing with your friends who are money transfer customers, too? We’d love to continue providing great service to awesome people like you.
Hemant
Posted on May 31, 2019, 06:23 pm

I read review on compareremit website about OXIGEN, there was only one review and which was not good. Still I tried, and Oxigen is the best, their customer service is really great and quick in response. Oxigen gives good rate compare to others.

 
Oxigen USA
Posted on June 07, 2019, 11:20 am
Thank you, Hemant. You've certainly helped us come a long way from that review! We're glad you had a good experience.

Get Listed or Advertise

Download Our Free App

Try our faster, enhanced mobile app for a better experience

CompareRemit App