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This Review is written after my first transaction with Remitmoney. Talk sweet and Loot seems to be the motto of this remitting house. One needs to master the art and science of deception from them. Having stayed in UAE for nearly 15 yrs, I must say I have never been so glibly conned like this by any other finance house. I was promised an exchange rate of IBR-5 paise for every Dhirham . What I got was a paltry Rs 20.18 to a Dhirham when the exchange rate was actually between 20.28 to 20.30 . Worse and shocking, and even difficult to believe , the lump-sum amount I sent, was credited to my account as 11 ( eleven ) transactions on the same day. Definitely something sleazy. Can any company be so cunning and deceitful ?
1 This Review is written after my first transaction with Remitmoney. Talk sweet and Loot seems to be the motto of this remitting house. One needs to master the art and science of deception from them. Having stayed in UAE for nearly 15 yrs, I must say I have never been so glibly conned like this by any other finance house. I was promised an exchange rate of IBR-5 paise for every Dhirham . What I got was a paltry Rs 20.18 to a Dhirham when the exchange rate was actually between 20.28 to 20.30 . Worse and shocking, and even difficult to believe , the lump-sum amount I sent, was credited to my account as 11 ( eleven ) transactions on the same day. Definitely something sleazy. Can any company be so cunning and deceitful ?
1 Horrible customer service. They are fraud and utterly nonprofessional. They took my remittance request without taking the necessary details in advance but after they initiated the transfer I was actually forced to give the details, which I refused as I don't have the required information. Hence, I requested for refund and they are yet to respond to my refund request. It is more than 35 days I am yet to get a confirmation on the same! It's a shame that a major bank is so unprofessional compared to other standard banks. Stop cheating loyal customers and learn to be professional.
3 Horrible customer service. They are fraud and utterly nonprofessional. They took my remittance request without taking the necessary details in advance but after they initiated the transfer I was actually forced to give the details, which I refused as I don't have the required information. Hence, I requested for refund and they are yet to respond to my refund request. It is more than 35 days I am yet to get a confirmation on the same! It's a shame that a major bank is so unprofessional compared to other standard banks. Stop cheating loyal customers and learn to be professional.
3 Worst! I will never refer them to anyone. They are fraud and utterly nonprofessional. They took my remittance request without taking the necessary details in advance but after they initiated the transfer I was actually forced to give the details, which I refused as I don't have the required information. Hence, I requested for refund and they are yet to respond to my refund request. It is more than 35 days I am yet to get a confirmation on the same! It's a shame that a major bank is so unprofessional compared to other standard banks. Stop cheating loyal customers and learn to be professional.
1 Worst! I will never refer them to anyone. They are fraud and utterly nonprofessional. They took my remittance request without taking the necessary details in advance but after they initiated the transfer I was actually forced to give the details, which I refused as I don't have the required information. Hence, I requested for refund and they are yet to respond to my refund request. It is more than 35 days I am yet to get a confirmation on the same! It's a shame that a major bank is so unprofessional compared to other standard banks. Stop cheating loyal customers and learn to be professional.
1 I have been using RemitMoney for couple of years. I would say more than 20 transactions during this time and all remittance to India . All transfers are sure success but with lot of obstacles. Customer service is great but may not be up to the standard. As far as reliability and accountability goes you know how Desi companies and banks work. standard is very low. Remitting through Nostro account is a blessing free of cost. Can’t beat that. Keeping in mind if you deal with them I think you will not regret. Most of my remits were deposited late. But I used to book transaction way earlier, keeping the INDIAN stretchable time(IST) in account. With all these pros and cons, Overall I would definitely do business with Axis bank. Since I am placing my review in compareRemit , I have to compare with others. But I will never remit through SBI or ICCI, not even by reluctantly . If I compare among other Desi banks like SBI or ICCI , Axis bank definitely stands out.
2 I have been using RemitMoney for couple of years. I would say more than 20 transactions during this time and all remittance to India . All transfers are sure success but with lot of obstacles. Customer service is great but may not be up to the standard. As far as reliability and accountability goes you know how Desi companies and banks work. standard is very low. Remitting through Nostro account is a blessing free of cost. Can’t beat that. Keeping in mind if you deal with them I think you will not regret. Most of my remits were deposited late. But I used to book transaction way earlier, keeping the INDIAN stretchable time(IST) in account. With all these pros and cons, Overall I would definitely do business with Axis bank. Since I am placing my review in compareRemit , I have to compare with others. But I will never remit through SBI or ICCI, not even by reluctantly . If I compare among other Desi banks like SBI or ICCI , Axis bank definitely stands out.
2 I did a transfer on Oct 22 and to trace the amount that I transfered took more than 20 days and multiple follow-ups. This is the transaction - RXM54594937360002. I would suggest not to use this service as they are much better options available. I lost almost around 17K INR with them. No proper customer service as people don't know how the banks function in US. Stay away Thanks, Cyril
1 I did a transfer on Oct 22 and to trace the amount that I transfered took more than 20 days and multiple follow-ups. This is the transaction - RXM54594937360002. I would suggest not to use this service as they are much better options available. I lost almost around 17K INR with them. No proper customer service as people don't know how the banks function in US. Stay away Thanks, Cyril
1 RemitMoney is a superb professional group of the Axis Bank. They have always helped me when I needed to transfer money urgently to India.
1 RemitMoney is a superb professional group of the Axis Bank. They have always helped me when I needed to transfer money urgently to India.
1 Mahesh help me lot for transfer money to my Axis bank .He is very nice and helpful person so I can rerecorded to my friend
1 
Thank you for letting us know about your experience with our customer service, it's always a pleasure to be able to meet your expectations any time you send money through us.
We are glad Mahesh was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
Mahesh help me lot for transfer money to my Axis bank .He is very nice and helpful person so I can rerecorded to my friend
1 Thank you for letting us know about your experience with our customer service, it's always a pleasure to be able to meet your expectations any time you send money through us.
We are glad Mahesh was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
Excellent service at the initial, during, and after. Number of phone calls to make sure we get the proper information and guidance. Very satisfied with the service.
1 Thank you for sharing your experience it certainly helps us improve and serve our customers better.
We are glad customer service team was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
Excellent service at the initial, during, and after. Number of phone calls to make sure we get the proper information and guidance. Very satisfied with the service.
1 Thank you for sharing your experience it certainly helps us improve and serve our customers better.
We are glad customer service team was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
Neeraj stayed on the phone with me for hours, was super kind and helpful, and I can't show enough gratitude for all the patience he showed in assisting me. Couldn't have asked for better help, the customer service gets ten stars
1 Thank you for letting us know about your experience with our customer service, it's always a pleasure to be able to meet your expectations any time you send money through us.
We are glad Neeraj was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
Neeraj stayed on the phone with me for hours, was super kind and helpful, and I can't show enough gratitude for all the patience he showed in assisting me. Couldn't have asked for better help, the customer service gets ten stars
1 Thank you for letting us know about your experience with our customer service, it's always a pleasure to be able to meet your expectations any time you send money through us.
We are glad Neeraj was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
It was a awesome experience . I have an account at axix bank in India. Never use RemitMoney before . Customer service helped me step step by step to registrar , link my bank a/c , KYC document download . Everything went smoothly and sent the money . The customer service representative Iqbal today also sort it out about the availability of funds in India. Everything is beautiful and organized and it works well compared to other money transfer process service . I recommend this to everybody if they want to transfer to their home country for their family and urgent need
1 Thank you for sharing your experience it certainly helps us improve and serve our customers better.
We are glad Iqbal was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
It was a awesome experience . I have an account at axix bank in India. Never use RemitMoney before . Customer service helped me step step by step to registrar , link my bank a/c , KYC document download . Everything went smoothly and sent the money . The customer service representative Iqbal today also sort it out about the availability of funds in India. Everything is beautiful and organized and it works well compared to other money transfer process service . I recommend this to everybody if they want to transfer to their home country for their family and urgent need
1 Thank you for sharing your experience it certainly helps us improve and serve our customers better.
We are glad Iqbal was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
Hi, Am recently started my NRE account with AXIS yesterday i received my 1st month salary from UK in GBP. When its convert into INR i was really shocked they have given conversion rate @rs84 only. GBP to INR conversion does not go less than 85 in the past 15days. Am in Abroad i tried to contact our branch there is no response from them. it may continue in future i have to loss huge money. if it continues i planned to close my NRE account once i back to india. i will not refer to any of my friends if am getting poor response and unrealistic conversion rate.
2 We cannot track your name (Krishnaraj) or the Transaction ID you have shared here. Please share the correct details if you have booked a transaction with us, so we can check and get back to you with what went wrong.
Regards,
RemitMoney Team
Hi, Am recently started my NRE account with AXIS yesterday i received my 1st month salary from UK in GBP. When its convert into INR i was really shocked they have given conversion rate @rs84 only. GBP to INR conversion does not go less than 85 in the past 15days. Am in Abroad i tried to contact our branch there is no response from them. it may continue in future i have to loss huge money. if it continues i planned to close my NRE account once i back to india. i will not refer to any of my friends if am getting poor response and unrealistic conversion rate.
2 We cannot track your name (Krishnaraj) or the Transaction ID you have shared here. Please share the correct details if you have booked a transaction with us, so we can check and get back to you with what went wrong.
Regards,
RemitMoney Team
I have been an Axis Bank customer for over a decade, and booking dollar remittances for my family in India during that time. The current RemitMoney system is generally easy to use, fast and convenient. I booked one today, had some issues, and had to choose a different method of remittance I had not used earlier; however, a Customer Service/Tech Support person named Mahesh was kind enough to guide me through the entire process, and it went through successfully. For the rating, I am taking out ONE star (giving RemitMoney 4 stars), because of the following reasons: (1) There is a current trouble with the ACH transfer system, which is not mentioned on their website at all. (2) I booked an ACH transfer in the morning, it seemed to go through, I got a confirmation email, and an hour later another email saying it was cancelled. This is poor communication. (3) The phone support number (US) doesn't work when called. It played music and automatically disconnected every time I called. (4) The Live Chat support window is not encrypted, not secure. This is unthinkable for a financial institution customer service system. However, the good Mr. Mahesh won me over with great support, and he has my gratitude.
2 Thank you for your feedback, we have shared the same with the concerned team and our certainly working at improving further.
Sorry to hear that you were not able to connect with us at once, however in the future, incase this happens you can always “Request a Call Back” from our websites or send us an email a we shall connect with you immediately.
It’s a pleasure to know that our support team member Mahesh was able to assist you with the entire process, we certainly look forward you to serving in future.
Regards,
Remit Money Team
I have been an Axis Bank customer for over a decade, and booking dollar remittances for my family in India during that time. The current RemitMoney system is generally easy to use, fast and convenient. I booked one today, had some issues, and had to choose a different method of remittance I had not used earlier; however, a Customer Service/Tech Support person named Mahesh was kind enough to guide me through the entire process, and it went through successfully. For the rating, I am taking out ONE star (giving RemitMoney 4 stars), because of the following reasons: (1) There is a current trouble with the ACH transfer system, which is not mentioned on their website at all. (2) I booked an ACH transfer in the morning, it seemed to go through, I got a confirmation email, and an hour later another email saying it was cancelled. This is poor communication. (3) The phone support number (US) doesn't work when called. It played music and automatically disconnected every time I called. (4) The Live Chat support window is not encrypted, not secure. This is unthinkable for a financial institution customer service system. However, the good Mr. Mahesh won me over with great support, and he has my gratitude.
2 Thank you for your feedback, we have shared the same with the concerned team and our certainly working at improving further.
Sorry to hear that you were not able to connect with us at once, however in the future, incase this happens you can always “Request a Call Back” from our websites or send us an email a we shall connect with you immediately.
It’s a pleasure to know that our support team member Mahesh was able to assist you with the entire process, we certainly look forward you to serving in future.
Regards,
Remit Money Team
Well, from register to receive, it was not 1-2-3, it took little time. Anyway, I am happy that the money was transferred in my Axis Bank successfully and smoothly. I will use in future. Thanks Mahesh for explaining :)
3 Thank you for sharing your experience it certainly helps us improve and serve our customers better.
We are glad Mahesh was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
Well, from register to receive, it was not 1-2-3, it took little time. Anyway, I am happy that the money was transferred in my Axis Bank successfully and smoothly. I will use in future. Thanks Mahesh for explaining :)
3 Thank you for sharing your experience it certainly helps us improve and serve our customers better.
We are glad Mahesh was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
Good service and exchange rate was very competitive.
2 Thank you for your valuable feedback and we certainly look forward to serving you in the future.
Please do recommend us to your friends and family and avail the benefits of our Rewards & Referral program.
Regards,
RemitMoney Team
Good service and exchange rate was very competitive.
2 Thank you for your valuable feedback and we certainly look forward to serving you in the future.
Please do recommend us to your friends and family and avail the benefits of our Rewards & Referral program.
Regards,
RemitMoney Team
Excellent Service for sure. Well, they took little time to register and verify the documents for security purpose since I was first time user and transferring $3550, which I understand, they are doing for my benefit. I would request Remiymoney to give little better conversion rate, if possible. I was nervous, worried and called customer service few times and asked them to check my documents precisely. I got to talk with few reps, they all were humble and friendly. I was guided professionally to complete the process of transaction and was solved with each queries. Please keep up the good job and try to satisfy your customers. I got in touch with, Sweety, Himesh, Aftab, Sunny and Iqbal, I was very impressed by their politeness They all are talented in their field and work as a team.I had a good experience with them. All I can say is, THANK YOU VERY MUCH FOR HELPING ME, YOU ALL ARE AMAZING, THUMPS UP :)
2 Thanks aton for your encouraging feedback, we are extremely delighted to know that you had a wonderful experience using RemitMoney and interacting with our support team.
We shall always strive to provide great service and certainly look forward to serving you soon again in future.
Please do recommend us to your friends and family and avail the benefits of our Rewards & Referral program.
Regards,
RemitMoney Team
Excellent Service for sure. Well, they took little time to register and verify the documents for security purpose since I was first time user and transferring $3550, which I understand, they are doing for my benefit. I would request Remiymoney to give little better conversion rate, if possible. I was nervous, worried and called customer service few times and asked them to check my documents precisely. I got to talk with few reps, they all were humble and friendly. I was guided professionally to complete the process of transaction and was solved with each queries. Please keep up the good job and try to satisfy your customers. I got in touch with, Sweety, Himesh, Aftab, Sunny and Iqbal, I was very impressed by their politeness They all are talented in their field and work as a team.I had a good experience with them. All I can say is, THANK YOU VERY MUCH FOR HELPING ME, YOU ALL ARE AMAZING, THUMPS UP :)
2 Thanks aton for your encouraging feedback, we are extremely delighted to know that you had a wonderful experience using RemitMoney and interacting with our support team.
We shall always strive to provide great service and certainly look forward to serving you soon again in future.
Please do recommend us to your friends and family and avail the benefits of our Rewards & Referral program.
Regards,
RemitMoney Team
sweety sat sri akal you are very kind and thank you for help regards
2 Thank you for your valuable feedback and we certainly look forward to serve you in the future.
We are glad Sweety was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
sweety sat sri akal you are very kind and thank you for help regards
2 Thank you for your valuable feedback and we certainly look forward to serve you in the future.
We are glad Sweety was able to assist you and please do refer us to your friends and family.
Regards,
RemitMoney Team
Dike Solomon Uzoma has not received the $380.00 ds?
2 We cannot track your funds since the transaction ID is wrong. Moreover, we also cannot match your name with any of our registered customers. Kindly share the correct details if any.
Regards,
RemitMoney Team
Dike Solomon Uzoma has not received the $380.00 ds?
2 We cannot track your funds since the transaction ID is wrong. Moreover, we also cannot match your name with any of our registered customers. Kindly share the correct details if any.
Regards,
RemitMoney Team
I am writing to thank Mr. Sunny for the time he spends over the phone and explaining how to use the remit money. Take it as compliment that professional people like you are always an asset for the company! Mr. Sunny you speak good English ???? It’s not only easy to use but also gets the best rates !
1 Thank you for the feedback.
We are glad Sunny was able to assist you and please recommend us to your friends and family.
Regards,
RemitMoney Team
I am writing to thank Mr. Sunny for the time he spends over the phone and explaining how to use the remit money. Take it as compliment that professional people like you are always an asset for the company! Mr. Sunny you speak good English ???? It’s not only easy to use but also gets the best rates !
1 Thank you for the feedback.
We are glad Sunny was able to assist you and please recommend us to your friends and family.
Regards,
RemitMoney Team
I was to remit money in my Axis bank account. I got a few bumps. I called Remit Money phone services. On the other side was Mahesh. He helped me all the way until I successfully completed my remittance. I am impressed by Mahesh's ability and knowledge and patience and courtesy to helping me. He is truly an excellent professional and highly talented bank personnel. I am a very "Happy Customer" of RemitMoney. Thank you so much for having such a talented employee on your board. I wish Mahesh a quick and great promotion in his career.
1 Thank you for your valuable feedback and we certainly look forward to serve you in the future.
Please do refer us to your friends and family.
Regards,
RemitMoney Team
I was to remit money in my Axis bank account. I got a few bumps. I called Remit Money phone services. On the other side was Mahesh. He helped me all the way until I successfully completed my remittance. I am impressed by Mahesh's ability and knowledge and patience and courtesy to helping me. He is truly an excellent professional and highly talented bank personnel. I am a very "Happy Customer" of RemitMoney. Thank you so much for having such a talented employee on your board. I wish Mahesh a quick and great promotion in his career.
1 Thank you for your valuable feedback and we certainly look forward to serve you in the future.
Please do refer us to your friends and family.
Regards,
RemitMoney Team
Sunny Mahida provided excellent customer service by resolving a computer glitch and ensuring that the transfer of funds went through smoothly. Sunny also walked me through the process to ensure that the funds were transferred to my account. He competently and efficiently dealt with my query with patience, and cheerfulness.
2 Thank you for the feedback.
Please recommend us to your friends and family. We are glad that you had a great experience using our service.
Regards,
RemitMoney Team
Sunny Mahida provided excellent customer service by resolving a computer glitch and ensuring that the transfer of funds went through smoothly. Sunny also walked me through the process to ensure that the funds were transferred to my account. He competently and efficiently dealt with my query with patience, and cheerfulness.
2 Thank you for the feedback.
Please recommend us to your friends and family. We are glad that you had a great experience using our service.
Regards,
RemitMoney Team
AVOID USING THIS SERVICE! This is a fraudulent company. I had booked a transfer on May 14 at a rate above 70, as the rupee depreciated they suspended the transfer twice and asked to book a new transfer. Below are pasted copies of their correspondence. I replied affirmatively to the first correspondence. After the second correspondence, I called them and they said they will process at the original rate, but since then there has been no activity and the last correspondence asks me to book a new transfer. Greetings from RemitMoney, With reference to your transactions ----, we have got an update from our concerned team that on account of maintenance activity we will be able to process this transaction under the ACH 5 Days transfer mode instead of the ACH 1 hour transfer mode. Awaiting you confirmation with regards to processing of your transactions ----, under the ACH 5 Days transfer mode. ============================= Greetings from Remit Money. With reference to your transaction ----, please be informed that the ACH – 1 hour and ACH - 5 Days both transfer modes have been suspended currently. Thus, we will not be able to proceed with this transaction. We request you to kindly book a new transaction selecting the 2-Days Internet Banking Transfer mode and post successfully booking the transaction please transfer the funds to our Nostro account. We sincerely regret the inconvenience caused and look forward to serving you better in the future
5 We sincerely regret the inconvenience caused to you. As per the update provided to you via email and over call by our Support team,due to maintenance activity we are unable to process your transaction using the ACH mode. Hence we had suggested you to book a new transaction using the “2 day Internet banking transfer mode”.
Please note the transfer mode is not disabled because of the exchange rate and all the customers who booked their transactions during the same time using the“ 2 day Internet banking transfer “ mode availed the benefit of the exchange rate at the time.
Moreover, change in exchange rates does not affect us positively or negatively and hence we have no intention of delaying your transaction due to the change in rates.
We request you to reconsider booking new transactions selecting the “2 day Internet banking transfer mode and avail the benefits of our existing Promo offers and also earn Loyalty points.
Regards,
RemitMoney Team
AVOID USING THIS SERVICE! This is a fraudulent company. I had booked a transfer on May 14 at a rate above 70, as the rupee depreciated they suspended the transfer twice and asked to book a new transfer. Below are pasted copies of their correspondence. I replied affirmatively to the first correspondence. After the second correspondence, I called them and they said they will process at the original rate, but since then there has been no activity and the last correspondence asks me to book a new transfer. Greetings from RemitMoney, With reference to your transactions ----, we have got an update from our concerned team that on account of maintenance activity we will be able to process this transaction under the ACH 5 Days transfer mode instead of the ACH 1 hour transfer mode. Awaiting you confirmation with regards to processing of your transactions ----, under the ACH 5 Days transfer mode. ============================= Greetings from Remit Money. With reference to your transaction ----, please be informed that the ACH – 1 hour and ACH - 5 Days both transfer modes have been suspended currently. Thus, we will not be able to proceed with this transaction. We request you to kindly book a new transaction selecting the 2-Days Internet Banking Transfer mode and post successfully booking the transaction please transfer the funds to our Nostro account. We sincerely regret the inconvenience caused and look forward to serving you better in the future
5 We sincerely regret the inconvenience caused to you. As per the update provided to you via email and over call by our Support team,due to maintenance activity we are unable to process your transaction using the ACH mode. Hence we had suggested you to book a new transaction using the “2 day Internet banking transfer mode”.
Please note the transfer mode is not disabled because of the exchange rate and all the customers who booked their transactions during the same time using the“ 2 day Internet banking transfer “ mode availed the benefit of the exchange rate at the time.
Moreover, change in exchange rates does not affect us positively or negatively and hence we have no intention of delaying your transaction due to the change in rates.
We request you to reconsider booking new transactions selecting the “2 day Internet banking transfer mode and avail the benefits of our existing Promo offers and also earn Loyalty points.
Regards,
RemitMoney Team
Its a fraud websites don't use it, You will never get Your money back or Your transfer will not be processed , don't use this website ,its a fraud website,I made a transfer RXM63752478970019, without processing they are saying everyday next day it will complete , be aware of this spam and fraud website
5 Its a fraud websites don't use it, You will never get Your money back or Your transfer will not be processed , don't use this website ,its a fraud website,I made a transfer RXM63752478970019, without processing they are saying everyday next day it will complete , be aware of this spam and fraud website
5 its a fraud website please don't use it.I have made a transfer RXM63752478970019 today through sofort payment method using my internet banking,after 3 hours still transaction not processed,when I contacted support agent replying me false answers saying still funds not received by them ,its a fraud website please don't use it.
2 its a fraud website please don't use it.I have made a transfer RXM63752478970019 today through sofort payment method using my internet banking,after 3 hours still transaction not processed,when I contacted support agent replying me false answers saying still funds not received by them ,its a fraud website please don't use it.
2 Even after checking the below reviews, i have given a try to do a transfer from us to india account , which is bit urgent.. axis bank employee where I have opened an account suggested to go with this saying it wud be faster.. But I had a worst experience, took almost 10days. also when i checked with customer care about transfers from 2nd time onwards whether it wud take same time, they are not responding, they are winding up the calls..
3 Even after checking the below reviews, i have given a try to do a transfer from us to india account , which is bit urgent.. axis bank employee where I have opened an account suggested to go with this saying it wud be faster.. But I had a worst experience, took almost 10days. also when i checked with customer care about transfers from 2nd time onwards whether it wud take same time, they are not responding, they are winding up the calls..
3 Please let us all submit complaint against this this fraudulent company . We can submit such complaints CFPB - <external link removed>. to I cant believe axis bank can do this.
2 Please let us all submit complaint against this this fraudulent company . We can submit such complaints CFPB - https://complaint.consumerfinance.gov. to I cant believe axis bank can do this.
2 I have used their service for a while now. The service has become unbelievably pathetic lately. First they accept transfers saying it takes 1 hour to complete. Then they say it would take 5 days to complete the transaction due to maintenance activity. It was alright with me because I've not had a problem before. I did a subsequent transaction knowing that it would take 5 working days to complete. It was initiated on May 19th and they have deducted money from my bank account. And yet the transfer hasn't gone through. When I reached out to customer service, they say it won't happen until May 30th due to maintenance activity which is ridiculous. It's taking 10 days to do the transfer when they advertise as 5 days. This is utter nonsense. I think they are trying to make money off of interest if they are unable to make enough from the exchange rate spread. I see a lot of other similar reviews here, so their service is probably going down the drain across the board. Will never use their service again if they don't improve. I need the transfer done asap or give me my money back asap.
3 I have used their service for a while now. The service has become unbelievably pathetic lately. First they accept transfers saying it takes 1 hour to complete. Then they say it would take 5 days to complete the transaction due to maintenance activity. It was alright with me because I've not had a problem before. I did a subsequent transaction knowing that it would take 5 working days to complete. It was initiated on May 19th and they have deducted money from my bank account. And yet the transfer hasn't gone through. When I reached out to customer service, they say it won't happen until May 30th due to maintenance activity which is ridiculous. It's taking 10 days to do the transfer when they advertise as 5 days. This is utter nonsense. I think they are trying to make money off of interest if they are unable to make enough from the exchange rate spread. I see a lot of other similar reviews here, so their service is probably going down the drain across the board. Will never use their service again if they don't improve. I need the transfer done asap or give me my money back asap.
3 My goodness they have no SHAME LEFT and I have no words left. I cant believe they took 10 days to process my transaction and ended up cancelling one of my transaction and then process another one and after debiting money from my bank they come back saying they cant process. FRAUD ALERT . PLEASE NEVER USE THIS SERVICE . no customer service responds
3 My goodness they have no SHAME LEFT and I have no words left. I cant believe they took 10 days to process my transaction and ended up cancelling one of my transaction and then process another one and after debiting money from my bank they come back saying they cant process. FRAUD ALERT . PLEASE NEVER USE THIS SERVICE . no customer service responds
3 Waste of time, stay away! I booked transaction seeing it is axis bank service but their service is pathetic. When I booked it was showing credit will be in 1 hour , then that changed to 5 business days and nothing happened after 8 business days also. Now they cancelled the transaction without any valid reason.
3 Waste of time, stay away! I booked transaction seeing it is axis bank service but their service is pathetic. When I booked it was showing credit will be in 1 hour , then that changed to 5 business days and nothing happened after 8 business days also. Now they cancelled the transaction without any valid reason.
3 Worst service ever ! Worst worst FRAUD horrible ! Booked the transaction when the dollar rate was 70 and they come back after a week when it is reduced to 69 saying they can’t process the transaction!l because of their system issue . FAKE never go with this company. They will neither do 1 hr nor 5 day transaction.
4 Worst service ever ! Worst worst FRAUD horrible ! Booked the transaction when the dollar rate was 70 and they come back after a week when it is reduced to 69 saying they can’t process the transaction!l because of their system issue . FAKE never go with this company. They will neither do 1 hr nor 5 day transaction.
4 Looks Like time to raise it with indian consulate and RBI. I haev still not my money. transferred on 9th May. They said they will revert back my money and they have still not done.
6 Looks Like time to raise it with indian consulate and RBI. I haev still not my money. transferred on 9th May. They said they will revert back my money and they have still not done.
6 I was told that deposit will happen in a day time. 05/09 and today is 09/16 still waiting for money to get deposited in my account. First ticket -> they said technical difficulties second ticket -> it will take 5 working days third ticket -> They said they will deposit ASAP Hoping it will happen soon
2 I was told that deposit will happen in a day time. 05/09 and today is 09/16 still waiting for money to get deposited in my account. First ticket -> they said technical difficulties second ticket -> it will take 5 working days third ticket -> They said they will deposit ASAP Hoping it will happen soon
2 I agree with the other users. It is a scam. I think they are just waiting for the rates to go up and transfer. BEWARE DO NOT USE THIS SITE. I should have read the reviews before getting on this site. Looks like they have maintenance going on for the past week so. They should have a warning on the site. I had never had any problems with any other site and did not submit so many documents in other site.
3 I agree with the other users. It is a scam. I think they are just waiting for the rates to go up and transfer. BEWARE DO NOT USE THIS SITE. I should have read the reviews before getting on this site. Looks like they have maintenance going on for the past week so. They should have a warning on the site. I had never had any problems with any other site and did not submit so many documents in other site.
3 Worst experience I have ever had. All their promos 20 paisa extra and 1 hour transfer is drama. They have debited money from my account and transferred it on the next rate giving me a low exchange rate at that point. I transferred 5000 USD if I had used any other apps they would have given me a good exchange rate. Also the difference in amount what they had transferred and what I was shown had a huge difference. Do not use this app even if they show higher exchange rates.
2 Worst experience I have ever had. All their promos 20 paisa extra and 1 hour transfer is drama. They have debited money from my account and transferred it on the next rate giving me a low exchange rate at that point. I transferred 5000 USD if I had used any other apps they would have given me a good exchange rate. Also the difference in amount what they had transferred and what I was shown had a huge difference. Do not use this app even if they show higher exchange rates.
2 I used remitmoney earlier since December 2018. Although they are failing their promise of 1hr transfer but I was happy that at least they are transferring within 7-8hrs. But the drama starts now. I need to send some money back in India and I was able to book transaction successfully but after 6-7 hours got a mail saying that the maintenance activity they will not be able to process the transaction in 1hr mode but with 5day mode. The mail I have received in the morning of my time, when I was thinking that money is already reach to indian account. It was over weekend so I cancelled the transaction via remitmoney executive and used separate app. I thought may be due to weekend maintenance activity this is one time glitch. But again during weekdays my spouse booked one transaction in the afternoon during EST. But got a mail in the EST night saying same old story they will not be able to transfer money. If there is any issue from their side why they dont put a warning while booking the transaction. Why they are sending mails after 7-8hrs?? By the time money should be reached to destination. Both me and my spouse will not be returning to this website anymore. Pure wastage of time.
5 I used remitmoney earlier since December 2018. Although they are failing their promise of 1hr transfer but I was happy that at least they are transferring within 7-8hrs. But the drama starts now. I need to send some money back in India and I was able to book transaction successfully but after 6-7 hours got a mail saying that the maintenance activity they will not be able to process the transaction in 1hr mode but with 5day mode. The mail I have received in the morning of my time, when I was thinking that money is already reach to indian account. It was over weekend so I cancelled the transaction via remitmoney executive and used separate app. I thought may be due to weekend maintenance activity this is one time glitch. But again during weekdays my spouse booked one transaction in the afternoon during EST. But got a mail in the EST night saying same old story they will not be able to transfer money. If there is any issue from their side why they dont put a warning while booking the transaction. Why they are sending mails after 7-8hrs?? By the time money should be reached to destination. Both me and my spouse will not be returning to this website anymore. Pure wastage of time.
5 FLOCK YOU AXIS BANK. (if you know what I mean) 20 PAISE IS NOT WORTH THEIR CHEATING, LYING, PERSONAL STRUGGLE AND FRUSTRATION THAT I FACED WITH REMITMONEY. ***If you cancelled a transaction before the money was debit from your account I would suggest apply a stop payment against Axis Bank or else they will withdraw it anyway.*** History: 1. They promised me 1 day transaction with 20 paise extra. 2. I booked 5000 transfer. 3. They said it will take 5 days. "SYSTEM ISSUES" they said. 4. I cancelled the transaction. 5. They took my 5000 anyways even after I CANCELLED the transaction. Baap ka paisa hai inka. 6. They made me create a new transaction and LINKED that the original debit to it giving me "HIGHER RATE". 7. Next day I get email both the original & new transactions don't have proper KYC hence cancelled. 8. Cut to climax after multiple tries of cancelling they will refund my money back to my US account 15-20 days after 16th May. These people don't deserve to do business. F**K YOU AXIS BANK
4 FLOCK YOU AXIS BANK. (if you know what I mean) 20 PAISE IS NOT WORTH THEIR CHEATING, LYING, PERSONAL STRUGGLE AND FRUSTRATION THAT I FACED WITH REMITMONEY. ***If you cancelled a transaction before the money was debit from your account I would suggest apply a stop payment against Axis Bank or else they will withdraw it anyway.*** History: 1. They promised me 1 day transaction with 20 paise extra. 2. I booked 5000 transfer. 3. They said it will take 5 days. "SYSTEM ISSUES" they said. 4. I cancelled the transaction. 5. They took my 5000 anyways even after I CANCELLED the transaction. Baap ka paisa hai inka. 6. They made me create a new transaction and LINKED that the original debit to it giving me "HIGHER RATE". 7. Next day I get email both the original & new transactions don't have proper KYC hence cancelled. 8. Cut to climax after multiple tries of cancelling they will refund my money back to my US account 15-20 days after 16th May. These people don't deserve to do business. F**K YOU AXIS BANK
4 Deeply regret my greediness over 20 Paisa offer they are giving for first time users. My parents in India needed amount for medical purposes and couldn't operate bank account on their own. Decided to send money to my friend and upon my friend's suggestion signed up for remitmoney and that axis bank logo made me trust this more. They advertise 1 hour transfer all over the internet and after transferring 3000 USD , no sign of any amount. While chatting with their agent , due to technical issue it takes 5 days to complete the transfer. Some account maintenance activity is going on. The same moment you will know how stupid of a person you have become over 20 Paisa per dollar and after so many tense hours and calls to your parents in India and finally that call to compareremit guys. How could you advertise 1 hour and book the transaction and later your executive says it takes 120 HOURS ????. Logon to chuthiya banane ka bhi had hota hai
7 Deeply regret my greediness over 20 Paisa offer they are giving for first time users. My parents in India needed amount for medical purposes and couldn't operate bank account on their own. Decided to send money to my friend and upon my friend's suggestion signed up for remitmoney and that axis bank logo made me trust this more. They advertise 1 hour transfer all over the internet and after transferring 3000 USD , no sign of any amount. While chatting with their agent , due to technical issue it takes 5 days to complete the transfer. Some account maintenance activity is going on. The same moment you will know how stupid of a person you have become over 20 Paisa per dollar and after so many tense hours and calls to your parents in India and finally that call to compareremit guys. How could you advertise 1 hour and book the transaction and later your executive says it takes 120 HOURS ????. Logon to chuthiya banane ka bhi had hota hai
7 Don't ever trust this fraud company, They fool customers in the name of customers. First they will say its 1hr deposit to bank account. But after initiating the transfer, no update till 24 hrs. After that if you call they will say due to maintenance we cant to 1 hr deposit, instead it'll be 5 days/2 days. They have done this twice for me.
7 Don't ever trust this fraud company, They fool customers in the name of customers. First they will say its 1hr deposit to bank account. But after initiating the transfer, no update till 24 hrs. After that if you call they will say due to maintenance we cant to 1 hr deposit, instead it'll be 5 days/2 days. They have done this twice for me.
7 The worst service. Actually I did not read reviews before sending money because I am also getting same experience like the other people with one star. Inially they told the transfer will happen in one hour and now they are asking me to cancel the payment and use 5 day or 2 day transfer options. For me, It is very urgent to send money to India but allas ... Also I am trying to call customer service, no one is responding to me
6 The worst service. Actually I did not read reviews before sending money because I am also getting same experience like the other people with one star. Inially they told the transfer will happen in one hour and now they are asking me to cancel the payment and use 5 day or 2 day transfer options. For me, It is very urgent to send money to India but allas ... Also I am trying to call customer service, no one is responding to me
6 Thank you your reply. I am not able to send reply in below comments. I am typing as new one. I have used internet banking method only. I used my BoA login and system was telling that sucessfully verified. Also I submitted my SSN copy and it was sucessful. After that I waited for 7 hours and I made 17 calls to both USA number and India number but NO response. Also I clicked LIVE CHAT but no one was there. If I or other people want to re-consider you, please update your website saying when customer service is available instead of saying 24x7. Also, put a note that first transaction will take more time and not 1 hour.
6 Our support team has spoken to you with regards to your 1st transaction.
In the interim as advised request you to please reconsider our Internet banking mode for your future transactions.
Regards
RemitMoney Team
Thank you your reply. I am not able to send reply in below comments. I am typing as new one. I have used internet banking method only. I used my BoA login and system was telling that sucessfully verified. Also I submitted my SSN copy and it was sucessful. After that I waited for 7 hours and I made 17 calls to both USA number and India number but NO response. Also I clicked LIVE CHAT but no one was there. If I or other people want to re-consider you, please update your website saying when customer service is available instead of saying 24x7. Also, put a note that first transaction will take more time and not 1 hour.
6 Our support team has spoken to you with regards to your 1st transaction.
In the interim as advised request you to please reconsider our Internet banking mode for your future transactions.
Regards
RemitMoney Team
Stay away from this service. Fake promises and incompetent customer service and risk review teams. Made 3 transfers through the 1 hour service between 7th and 8th May. I called customer service asking why the money was not transferred - the answers were money is transferred check your bank account - bullshit. First two transfers were transferred in about 8-9 hours. I wanted to transfer over $10k and considering the transfers were made within a day I went ahead with the final transfer. After 2 days of bullshit excuses and saying the compliance team is reviewing the request - a rep calls me and says we cannot complete your transfer coz we were unable to verify your KYC - again this is a bullshit excuse. I spoke to my RM in the morning and he mentioned the team suggested there were insufficient funds in my bank account which was not the case. Like I said a bunch of incompetent people putting in shitty work. If you need to send money quickly stay away from this pathetic service. I wish there was a negative rating option
7 Stay away from this service. Fake promises and incompetent customer service and risk review teams. Made 3 transfers through the 1 hour service between 7th and 8th May. I called customer service asking why the money was not transferred - the answers were money is transferred check your bank account - bullshit. First two transfers were transferred in about 8-9 hours. I wanted to transfer over $10k and considering the transfers were made within a day I went ahead with the final transfer. After 2 days of bullshit excuses and saying the compliance team is reviewing the request - a rep calls me and says we cannot complete your transfer coz we were unable to verify your KYC - again this is a bullshit excuse. I spoke to my RM in the morning and he mentioned the team suggested there were insufficient funds in my bank account which was not the case. Like I said a bunch of incompetent people putting in shitty work. If you need to send money quickly stay away from this pathetic service. I wish there was a negative rating option
7 My first transaction mentioned as 1 hour and there is no response after that, still it shows pending. Also customer service is worst. Today I called 13 times and n response. Also live chat is not working. Feeling very bad on transferring on this site.
5 We regret the experience you have had, with regards to your 1st transaction with us we completely take on board the feedback provided.
In the interim we request you to please reconsider our Internet banking mode for your transactions.
Regards
RemitMoney Team
My first transaction mentioned as 1 hour and there is no response after that, still it shows pending. Also customer service is worst. Today I called 13 times and n response. Also live chat is not working. Feeling very bad on transferring on this site.
5 We regret the experience you have had, with regards to your 1st transaction with us we completely take on board the feedback provided.
In the interim we request you to please reconsider our Internet banking mode for your transactions.
Regards
RemitMoney Team
I had a bad experience in my very first transaction. They promised that amount will be credited to my India account within one hour. But, later I got an update saying that it will take 5 more days. They are not behaving like as promised.
5 We sincerely regret for the inconvenience caused. As per the update received from your end we will proceed with the ACH 5 days transfer mode for your transaction.
Thank you for responding to our customer support team and alternatively you can also use our Internet banking transfer mode.
Regards
RemitMoney Team
I had a bad experience in my very first transaction. They promised that amount will be credited to my India account within one hour. But, later I got an update saying that it will take 5 more days. They are not behaving like as promised.
5 We sincerely regret for the inconvenience caused. As per the update received from your end we will proceed with the ACH 5 days transfer mode for your transaction.
Thank you for responding to our customer support team and alternatively you can also use our Internet banking transfer mode.
Regards
RemitMoney Team
Its more than 2 days, but still the transaction is not completed. KYC was done 2 days back and provided all the supporting documents, but still they are not able to process the transaction.Don't trust their 1 hour service. It is a BIG LIE. It may work for smaller amounts, but not for medium to larger amounts.
4 Its more than 2 days, but still the transaction is not completed. KYC was done 2 days back and provided all the supporting documents, but still they are not able to process the transaction.Don't trust their 1 hour service. It is a BIG LIE. It may work for smaller amounts, but not for medium to larger amounts.
4 I am a very happy with RemitMoney. 5 stars. Thank you Niraj. Great customer service help
2 Please refer us to your friends and family.
Regards
Remitmoney Team
I am a very happy with RemitMoney. 5 stars. Thank you Niraj. Great customer service help
2 Please refer us to your friends and family.
Regards
Remitmoney Team
They promise to deposit in 1 hour but their KYC process and identity verification itself takes weeks. They took more than a week and told me to go through the push transfer and deposit in their NOSTRO account. Their phone lines never work and you dont even hear the phone lines ringing sound. They place call on hold and disconnect the call after 10-15 mins. Their are other services like Remitly and they dont take much time for verification and funds deposit even for big amounts. very slow and scam service. Dont waste your time by using Remit money and dont endup chasing their customer service. STAY AWAY FROM REMIT MONEY.
4 Our support team has spoken to you multiple times over email, chat and calls. We are sorry that your verification could not be processed and you have been informed about the same. Please feel free to use our Internet banking service.
Regards
RemitMoney team
They promise to deposit in 1 hour but their KYC process and identity verification itself takes weeks. They took more than a week and told me to go through the push transfer and deposit in their NOSTRO account. Their phone lines never work and you dont even hear the phone lines ringing sound. They place call on hold and disconnect the call after 10-15 mins. Their are other services like Remitly and they dont take much time for verification and funds deposit even for big amounts. very slow and scam service. Dont waste your time by using Remit money and dont endup chasing their customer service. STAY AWAY FROM REMIT MONEY.
4 Our support team has spoken to you multiple times over email, chat and calls. We are sorry that your verification could not be processed and you have been informed about the same. Please feel free to use our Internet banking service.
Regards
RemitMoney team
They took more than one week of time and cancelled my transaction and told me deposit in their NOSTRO account. Their phone lines never work. Slow and useless service. Do not use this service and do not waste your time.
4 Our support team has spoken to you and Radhika multiple times over email, chat and calls. We are sorry that your verification could not be processed and you have been informed about the same. Please feel free to use our Internet banking service.
Regards
RemitMoney team
They took more than one week of time and cancelled my transaction and told me deposit in their NOSTRO account. Their phone lines never work. Slow and useless service. Do not use this service and do not waste your time.
4 Our support team has spoken to you and Radhika multiple times over email, chat and calls. We are sorry that your verification could not be processed and you have been informed about the same. Please feel free to use our Internet banking service.
Regards
RemitMoney team
EXTREMELY POOR SERVICE! Do not use this service.. they told me my transaction was going to get completed in 1 hour.. i already attached copy of my passport while sending money then they ask for bank statements. I did that.. then they ask for more detailed bank statement which would show recent transactions.. i emailed that too.. all within 2 hours. then apparently they have some operations team which would review my submissions and its been 30 hours with 4 calls to customer care and 3 emails and money still not delivered. They made excuse that banks were closed.. i told them not all states have bank holidays as my dad went in the bank and it was open but the customer care didnt agree and said banks are closed WORLDWIDE! Pure stupidity.
5 Your transaction was booked on 1st May 2019, which was Labour Day. This is observed as a bank holiday in many countries worldwide, India is one of them.
However, we apologize for the delay in the KYC process. It happens when we have to request for additional documents for verification.
You transaction has been processed as of today and the funds have been transferred to your beneficiary. You should not face any delays in future since your verification is complete now. Please try our service again.
Regards
Remitmoney Team
EXTREMELY POOR SERVICE! Do not use this service.. they told me my transaction was going to get completed in 1 hour.. i already attached copy of my passport while sending money then they ask for bank statements. I did that.. then they ask for more detailed bank statement which would show recent transactions.. i emailed that too.. all within 2 hours. then apparently they have some operations team which would review my submissions and its been 30 hours with 4 calls to customer care and 3 emails and money still not delivered. They made excuse that banks were closed.. i told them not all states have bank holidays as my dad went in the bank and it was open but the customer care didnt agree and said banks are closed WORLDWIDE! Pure stupidity.
5 Your transaction was booked on 1st May 2019, which was Labour Day. This is observed as a bank holiday in many countries worldwide, India is one of them.
However, we apologize for the delay in the KYC process. It happens when we have to request for additional documents for verification.
You transaction has been processed as of today and the funds have been transferred to your beneficiary. You should not face any delays in future since your verification is complete now. Please try our service again.
Regards
Remitmoney Team
Very bad service. Do not waste your time going through this company. I used 1 hour ACH pull transfer as a service to transfer funds but instead my payment got stuck somewhere and after 4 days they cancelled my payment for no reason. I uploaded all my personal details like Passport, SSN still they cancelled my payment. Its a SHAM. Guys dont use this service.
4 Apologies for the issue you faced. Since your verification was unsuccessful, we had requested you to use our internet banking service. Also kindly use the correct Transaction number while giving a feedback. It will help us in figuring out the issue and replying here.
Regards
RemitMoney Team
Very bad service. Do not waste your time going through this company. I used 1 hour ACH pull transfer as a service to transfer funds but instead my payment got stuck somewhere and after 4 days they cancelled my payment for no reason. I uploaded all my personal details like Passport, SSN still they cancelled my payment. Its a SHAM. Guys dont use this service.
4 Apologies for the issue you faced. Since your verification was unsuccessful, we had requested you to use our internet banking service. Also kindly use the correct Transaction number while giving a feedback. It will help us in figuring out the issue and replying here.
Regards
RemitMoney Team
