FEATURES

Company Headquarter
Mumbai, India
Company Type
Remittance Providers
Mobile App
Company Established
1994
Text Update (SMS)
Yes
Email Updates
Yes
Referral Program
No

USER REVIEWS

chelsie c
Posted on September 03, 2020, 04:58 am

I am using SBM remit for the last 5 months and found it good in terms of customer service and the rates are really competitive and service charge is minimum compared to other remit service. It generally takes 2-3 days to get the money transferred. I generally used to get a call from customer care and also an email to inform me on the transaction updates. So far I am very happy with their service and rates. Looking forward to continue using SBM Remit.

 
Anonymous
Posted on July 27, 2020, 11:05 pm

I am using SBM remit for the last 5 months and found it good in terms of customer service and the rates are really competitive and service charge is minimum compared to other remit service. It generally takes 2-3 days to get the money transferred. I generally used to get a call from customer care and also an email to inform me on the transaction updates. So far I am very happy with their service and rates. Looking forward to continue using SBM Remit. Kudos to team SBM Remit.

 
ChandraKishor Darisi
Posted on July 22, 2020, 06:34 am

Good customer service very helpful and better rates. Thanks SBM remit.

 
SACHIDANAND ALLE
Posted on April 08, 2020, 05:14 am

Much better than other current/popular competitors w.r.t. rates. A very good customer support too. Looking forward to use this service more and more times in coming days/months/years. The website needs some improvements on providing more/additional details on tracking.. so that users can avoid contacting Customer Care for smaller things.. but hopefully those technical things will be fixed asap.

 
SBM Bank India LTD
Posted on June 05, 2020, 12:30 am
Hi Sachidanand, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.
Bharat Suvarna
Posted on April 08, 2020, 02:05 am

Good, Fast and Reliable

 
SBM Bank India LTD
Posted on June 05, 2020, 12:36 am
Hi Bharat, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both Fast and Reliable. It is feedback such as this that keeps us going and encourages us to strive for improvement.
Rajesh
Posted on March 30, 2020, 06:20 am

I have a very positive experience with SBM Remit. I got better exchange rate than other companies and websites. Also, their background verification process is good so chances of fraudulent activities are minimal. I would certainly recommend this service.

 
SBM Bank India LTD
Posted on June 05, 2020, 12:37 am
Hi Rajesh, We are thrilled to hear that you had a wonderful experience while remitting with SBM remit. Also, thank you for finding the time to share your positive experience with others!
Ganesh
Posted on March 27, 2020, 05:36 am

Noticing that there is some technical glitches on delaying to credit the fund in benificiary account but the way they responding and their customer service is very much impressed us. I believe the SBM could improve their web/database to the international standards and attract more client in the first impression which is missing. I would strongly recommend /trust the SBM for someone from abroad to send money. Give an opportunity if someone willing to improve and sustain in this current economic climate.

 
SBM Bank India LTD
Posted on June 05, 2020, 12:38 am
Hi Ganesh, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.
Johny
Posted on March 16, 2020, 02:59 am

SBM remit is one of the worst remittance providers and PLEASE PLEASE STAY AWAY FROM THIS COMPANY!!! I made my transaction on 10/03/20 and after 3 days of messing around they have contacted me on Friday evening that they no longer able to proceed with my transaction. I strongly believe that they are carrying out fraudulent activities. The customer service of this company is shockingly bad and i never encountered anything similar in my whole life. Compare remit please remove this company from your comparison as many other people will end up falling for this scam!!

 
SBM Bank India LTD
Posted on March 17, 2020, 06:57 am
Hi Johny, this is not the kind of experience we want you to get with us. SBM service team has reached out to you with a solution and your issue is resolved. Please write us on sbmsupport@remit.in for any further query.
Morty
Posted on March 15, 2020, 08:29 am

SBM remit is not reliable company and provides very poor customer service. I have made transaction on 10/03/20 and SBM had my money for 3 days without completing my transaction. On the 3rd day end of business they wrote to me that they cannot perform the transaction. This has caused significant loss to me and I couldn't send the money to India where it was required urgently. If SBM has informed me earlier, I would have used other remittance services. I suspect that SBM used my funds for their own profits. I ask all the public to be vigilant and dont believe in false advertisement. I was so close to lose all my savings. I am taking these complaints to authorities, as I am a victim of fraud advertisement.

 
SBM Bank India LTD
Posted on March 17, 2020, 06:53 am
We regret for the inconvenience caused to you. We have refunded your transaction to your bank account since we could not process the transaction due to the unprecedented circumstances. You were approached by our team and they have offered you a solution to complete your transaction without any monetary loss.
Deepak Dhingra
Posted on March 11, 2020, 03:14 pm

Guys I've already posted here before and now again. it's been almost 10 days I made my transaction and i haven't received any money in my account yet. Not sure what to do now, these guys are telling me they released the money from their end on the 9th of March and i haven't received it yet. It seems like a scam to me. @CompareRemitAdmin can you guys take any action against SBM remit? @SBM remit I can see your admin showing gratitude in comments to other customers but no one seems to be addressing my issue here, can you answer?

 
SBM Bank India LTD
Posted on March 17, 2020, 06:04 am
Thank you for your feedback. We regret for the inconvenience caused to you. SBM Remit service team was able to connect with you and resolve your issue. Do get in touch with us in case you have any further query. Looking forward to help you in your future remittance

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