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I opened a Skrill account some months ago and paid in about £50. The account was then restricted for reasons that were not made clear to me. I was required to submit two ID documents, which I did. However, the restrictions have not been lifted and I cannot recover my money. It therefore seems that Skrill has effectively stolen my money. £50 is not a lot, but repeated thousands of times across the globe will accrue a tidy sum for this dubious outfit. My advice - don't touch Skrill with a barge pole!
1 I opened a Skrill account some months ago and paid in about £50. The account was then restricted for reasons that were not made clear to me. I was required to submit two ID documents, which I did. However, the restrictions have not been lifted and I cannot recover my money. It therefore seems that Skrill has effectively stolen my money. £50 is not a lot, but repeated thousands of times across the globe will accrue a tidy sum for this dubious outfit. My advice - don't touch Skrill with a barge pole!
1 I tried ti make a Rapid Instant Bank Transfer by Skrill to my Pokerstars.### account as I always did in the last 10 month. It was on 4th of June and the deposit amount was about 125 USD. They collect the money from my private bank account but it did not arrived on my Pokerstars account. I informed them about this issue. They send me an offical reply via email about it was a failed transaction ans they will refund me this money in 2-5 work days. We changing many emails and we taled on phone, but I did not get neither information nor the refund. I dont have any though what is going on. Why I dont get back my money? Who knows. Is there anybody was in similair situation with money transfer?
0 I tried ti make a Rapid Instant Bank Transfer by Skrill to my Pokerstars.com account as I always did in the last 10 month. It was on 4th of June and the deposit amount was about 125 USD. They collect the money from my private bank account but it did not arrived on my Pokerstars account. I informed them about this issue. They send me an offical reply via email about it was a failed transaction ans they will refund me this money in 2-5 work days. We changing many emails and we taled on phone, but I did not get neither information nor the refund. I dont have any though what is going on. Why I dont get back my money? Who knows. Is there anybody was in similair situation with money transfer?
0 I am using Skill for a long time using my debit card. Money transfers the same day. Great rate. no problem. I wish they will do a better job with all the unsatisfied customers.
0 I am using Skill for a long time using my debit card. Money transfers the same day. Great rate. no problem. I wish they will do a better job with all the unsatisfied customers.
0 don't take nay risk to use Skrill for withdrawal they will never support is any delay happen or lif you will not receive payment since 2 months i am facing issue for payment from skill and they are not supporting.
1 don't take nay risk to use Skrill for withdrawal they will never support is any delay happen or lif you will not receive payment since 2 months i am facing issue for payment from skill and they are not supporting.
1 Horrible customer care, I would have given 0 if I can. They do not understand what the issue is and different teams do not know what the processes and procedures are. I made a transaction for which it was asking for verification but I do not have a place to upload verification documents. I called Customer care and they asked me to email which I did but the security team said they cannot accept. Then I called them about 10 times and every time my case was escalated and the resolution was I need to upload my verification documents again. which I was not able to, finally they cancelled my transaction and permanently closed the account.
2 Horrible customer care, I would have given 0 if I can. They do not understand what the issue is and different teams do not know what the processes and procedures are. I made a transaction for which it was asking for verification but I do not have a place to upload verification documents. I called Customer care and they asked me to email which I did but the security team said they cannot accept. Then I called them about 10 times and every time my case was escalated and the resolution was I need to upload my verification documents again. which I was not able to, finally they cancelled my transaction and permanently closed the account.
2 I was unable to use bank account to send the money. They kept showing errors. They showed using credit card as an option without providing any warning that credit card company will charge you for cash advance fees.
1 I was unable to use bank account to send the money. They kept showing errors. They showed using credit card as an option without providing any warning that credit card company will charge you for cash advance fees.
1 I have been using Skrill for a few months now & my experience has been amazing. The transfers are super-fast & the exchange rates are the best too! I would recommend people give it a try!!
2 I have been using Skrill for a few months now & my experience has been amazing. The transfers are super-fast & the exchange rates are the best too! I would recommend people give it a try!!
2 One of the best Money Transfer site I've ever used... I recommend Skrill... High transfer rate and takes less time for transfer.
1 One of the best Money Transfer site I've ever used... I recommend Skrill... High transfer rate and takes less time for transfer.
1 My first transfer itself credited in my account within 3 hours. Great service and very fast. By looking at poor rating reviews, I was scared to transfer the amount through Skrill. But, After I transfer, I feel it great and Now I recommend to my friends.
0 My first transfer itself credited in my account within 3 hours. Great service and very fast. By looking at poor rating reviews, I was scared to transfer the amount through Skrill. But, After I transfer, I feel it great and Now I recommend to my friends.
0 Hello All, Very poor customer care service. if I can give zero rating but this option is not here. currently they are showing some promotional in their website and I used this promotion in my transaction so they cancelled my transaction and ask me to upload my KYC documents. I uploaded 3 times but every time they are rejecting my docs. i think they are doing it intensely because i will use that promotion. very frusted from their customer care.
0 Hello All, Very poor customer care service. if I can give zero rating but this option is not here. currently they are showing some promotional in their website and I used this promotion in my transaction so they cancelled my transaction and ask me to upload my KYC documents. I uploaded 3 times but every time they are rejecting my docs. i think they are doing it intensely because i will use that promotion. very frusted from their customer care.
0 Not sure about the services for other countries. But I have used skrill to send funds to India from US on a consistent basis. And not once did I have any issues. Funds reaches just within a day. Communication is excellent and best of all the conversion rates are by far better than any other. Skrill does not employ those trap tactics like some other companies who will advertise a rate of exchange with their fine prints = in other words you dont have to guess whether your rate is accurate or not when using skrill. These are great people.
3 Not sure about the services for other countries. But I have used skrill to send funds to India from US on a consistent basis. And not once did I have any issues. Funds reaches just within a day. Communication is excellent and best of all the conversion rates are by far better than any other. Skrill does not employ those trap tactics like some other companies who will advertise a rate of exchange with their fine prints = in other words you dont have to guess whether your rate is accurate or not when using skrill. These are great people.
3 Worst site. if you tempt with rate also service is worst. Please do not go with skrill. I never saw this much worst service. Your time will be wast. Even transfer rate is a bit less also go with others who give good service. For me one hour west and finally canceled the transaction. Worst website.
0 Worst site. if you tempt with rate also service is worst. Please do not go with skrill. I never saw this much worst service. Your time will be wast. Even transfer rate is a bit less also go with others who give good service. For me one hour west and finally canceled the transaction. Worst website.
0 Transaction went smoothly and the money is transferred in couple of hours. For faster money transfers, I will definitely use Skrill Money Transfer
0 Transaction went smoothly and the money is transferred in couple of hours. For faster money transfers, I will definitely use Skrill Money Transfer
0 Skrill is cheaters my whole balance was stuck I can't withdraw and now they took my whole amount in the name of standalone fees without any warning or information. They steal my 71$ without any warning or without any warning or without any reason. long-short. I am a starter in providing services. In lockdown aug 2020 I worked days and nights for this 71$ client. Customer told me that he will only pay through skrill. I signed up and received my 71$. After receiving, when I want to withdraw, they limited my account. I provided all the required information but they aren't accepting my address verification. I tried 3 documents and also sent everything including my bank statement. They are not approving my account. So only I can do is sit and watch my 71$. I can't withdraw. Suddenly I received an email today that "an administration fee of 71.00 USD has been deducted from your balance". Means what?? This is completely scam. They didn't even warned me about this. I trust this company. I didn't even expect this cheap things to steal the users money. I think this 71$ is nothing for a big company. But it's too much for me. When I contact them about this issue today. They didn't replied even they removed all the transaction information from my account. Means what is this? Is this is a company or bunch of stealers with the international label. Even a small shop keeper is better to trust. I m now going for every legal action against them and spread all the information in all other platforms as well until I will get my money which is my hard work and my right.
2 Skrill is cheaters my whole balance was stuck I can't withdraw and now they took my whole amount in the name of standalone fees without any warning or information. They steal my 71$ without any warning or without any warning or without any reason. long-short. I am a starter in providing services. In lockdown aug 2020 I worked days and nights for this 71$ client. Customer told me that he will only pay through skrill. I signed up and received my 71$. After receiving, when I want to withdraw, they limited my account. I provided all the required information but they aren't accepting my address verification. I tried 3 documents and also sent everything including my bank statement. They are not approving my account. So only I can do is sit and watch my 71$. I can't withdraw. Suddenly I received an email today that "an administration fee of 71.00 USD has been deducted from your balance". Means what?? This is completely scam. They didn't even warned me about this. I trust this company. I didn't even expect this cheap things to steal the users money. I think this 71$ is nothing for a big company. But it's too much for me. When I contact them about this issue today. They didn't replied even they removed all the transaction information from my account. Means what is this? Is this is a company or bunch of stealers with the international label. Even a small shop keeper is better to trust. I m now going for every legal action against them and spread all the information in all other platforms as well until I will get my money which is my hard work and my right.
2 Remittance is very fast but they are keep on asking verification documents even though I sent multiple times. Customer service is worst service, while speaking with executive he disconnected phone.
0 Remittance is very fast but they are keep on asking verification documents even though I sent multiple times. Customer service is worst service, while speaking with executive he disconnected phone.
0 Been very satisfied with the rates & delivery times. Their rates are much better than the competitors. Will certainly recommend to all my friends.
0 Been very satisfied with the rates & delivery times. Their rates are much better than the competitors. Will certainly recommend to all my friends.
0 after making 4 transactions they keep on asking for bank statements and they want debit card number printed on bank statements which doesn’t exist, it’s just waste of time arguing with dumb stupid customer care.
4 after making 4 transactions they keep on asking for bank statements and they want debit card number printed on bank statements which doesn’t exist, it’s just waste of time arguing with dumb stupid customer care.
4 Worse ever. I initiated a transfer, after three days called customer care. They asked me to cancel and it will take another three days to refund the full amount. Also they mentioned they have issues with system and will be fixed. I dont know how long. But dont transfer unless you enjoy calling customer care several times.
6 Worse ever. I initiated a transfer, after three days called customer care. They asked me to cancel and it will take another three days to refund the full amount. Also they mentioned they have issues with system and will be fixed. I dont know how long. But dont transfer unless you enjoy calling customer care several times.
6 I think the services are good once you go past the initial setup .Money transfer is much more quicker than the other competitors and the rate is real time at the moment.Below link can be used for $10 bonus on first transfer <external link removed>
0 I think the services are good once you go past the initial setup .Money transfer is much more quicker than the other competitors and the rate is real time at the moment.Below link can be used for $10 bonus on first transfer https://transfers.skrill.com/smt/refer/code/nileshk27?utm_source=copy&utm_medium=social&utm_campaign=SMT-RaF
0 Customer service experience is THE WORST. They don't have tendency of helping the customers. My account is restricted, they have asked me 1000s of supporting documents, i have provided them everything even my granny Birth certificate ! :) They are asking me bank statement showing "Skrill transactions", you got that! yes when my account is restricted how i will be able to do transaction and provide them a statement with Skrill transaction. I tried to explain them through phone call, email posting message in their site. But nothing worked, the final response i got is "Sir please provide us statement with Skrill transaction" we will be able to remove restriction, so that is not gonna happen anytime. This could be a SPAM service, be careful
4 Customer service experience is THE WORST. They don't have tendency of helping the customers. My account is restricted, they have asked me 1000s of supporting documents, i have provided them everything even my granny Birth certificate ! :) They are asking me bank statement showing "Skrill transactions", you got that! yes when my account is restricted how i will be able to do transaction and provide them a statement with Skrill transaction. I tried to explain them through phone call, email posting message in their site. But nothing worked, the final response i got is "Sir please provide us statement with Skrill transaction" we will be able to remove restriction, so that is not gonna happen anytime. This could be a SPAM service, be careful
4 After using several services for money transfer, I know the process of providing ID and other documentation, especially for the new accounts. With lot of patience I provided documents multiple times every time they asked. None of my transactions are going through and account will get blocked for future transfers for no reason. Every time I call customer support or open case through online, they provide copy+paste of some basic template like solution and close the issue. They don't have any idea why the transaction are getting blocked. After close to 15 attempts (Yes, I wanted to see how long the failure goes), I am finally now giving up Skrill for the below reasons: 1. Skrill money transfer is a scam 2. Customer support don't have any idea why the transaction failed, every time I called, after 24 hours account restriction will be fixed, but you still can't able to get successful transaction 3. You will end up with frustration for losing your valuable time, fear of missing money (sometimes amount will be reversed after few days) If you still want to fall skrill scam for few cents higher than other wonderful services around, I'm sure you will be the next one to write review like me.
10 After using several services for money transfer, I know the process of providing ID and other documentation, especially for the new accounts. With lot of patience I provided documents multiple times every time they asked. None of my transactions are going through and account will get blocked for future transfers for no reason. Every time I call customer support or open case through online, they provide copy+paste of some basic template like solution and close the issue. They don't have any idea why the transaction are getting blocked. After close to 15 attempts (Yes, I wanted to see how long the failure goes), I am finally now giving up Skrill for the below reasons: 1. Skrill money transfer is a scam 2. Customer support don't have any idea why the transaction failed, every time I called, after 24 hours account restriction will be fixed, but you still can't able to get successful transaction 3. You will end up with frustration for losing your valuable time, fear of missing money (sometimes amount will be reversed after few days) If you still want to fall skrill scam for few cents higher than other wonderful services around, I'm sure you will be the next one to write review like me.
10 Skrill is really pain in the neck. For no reason it started giving a false error that my Debit card is not authorized by my bank, however I am able to use all my Debit cards on other online merchants. After 7-8 retries with my debit card, it restricted my account. To 'unrestrict' your account you need to provide a credit card statement. And I've tried uploading a CC statement 10+ times, but it is stuck in a loop. It doesn't show the uploaded statement anywhere and keeps showing the "Upload Document" button dashboard. I tried opening 3-4 customer tickets, and they keep closing it with automated responses "your account is restricted please upload CC statement." or "We don't see any document uploaded by you. Please upload a CC statement". After reading other reviews here, I have decided to give up on Skrill. Good bye
6 Skrill is really pain in the neck. For no reason it started giving a false error that my Debit card is not authorized by my bank, however I am able to use all my Debit cards on other online merchants. After 7-8 retries with my debit card, it restricted my account. To 'unrestrict' your account you need to provide a credit card statement. And I've tried uploading a CC statement 10+ times, but it is stuck in a loop. It doesn't show the uploaded statement anywhere and keeps showing the "Upload Document" button dashboard. I tried opening 3-4 customer tickets, and they keep closing it with automated responses "your account is restricted please upload CC statement." or "We don't see any document uploaded by you. Please upload a CC statement". After reading other reviews here, I have decided to give up on Skrill. Good bye
6 Great rates and getting hold of customer service agents is also comparatively easier, but they are ill informed of the process. When I made a trasaction using my debit card, they needed a debit card statement. Which is not possible, but first off the request on the website does not inform what they need so I tried multiple documents DL to multiple CC statements utility bills, all rejected without a reason. After multiple calls with the customer service they said they needed to verify that the debit card account is infact mine. But since this is a debit card, I could provide the checking statement that has the Skrill transaction and my name as the account holder. Once that is done, I called the customer service to confirm, they verified the page number and transaction id and escalated. Now I am again able to do tranfer money. It was a hassle, but one good thing is their customer service is good and they are always patient and tried to help and not shun me off. That plus great rates deserves one more star.
3 Great rates and getting hold of customer service agents is also comparatively easier, but they are ill informed of the process. When I made a trasaction using my debit card, they needed a debit card statement. Which is not possible, but first off the request on the website does not inform what they need so I tried multiple documents DL to multiple CC statements utility bills, all rejected without a reason. After multiple calls with the customer service they said they needed to verify that the debit card account is infact mine. But since this is a debit card, I could provide the checking statement that has the Skrill transaction and my name as the account holder. Once that is done, I called the customer service to confirm, they verified the page number and transaction id and escalated. Now I am again able to do tranfer money. It was a hassle, but one good thing is their customer service is good and they are always patient and tried to help and not shun me off. That plus great rates deserves one more star.
3 Very hard to verify account. I have provided DL, Passport, SSN, utility bill, Bank statements etc. and still they didn't approve.
9 Very hard to verify account. I have provided DL, Passport, SSN, utility bill, Bank statements etc. and still they didn't approve.
9 Pathetic Customer Service, Baseless security verification. You will encounter more failed transactions than successful ones. Random masking rule for verifying your debit/credit card. THEY WANT TO VERIFY YOUR DEBIT/CREDIT CARD STATEMENT AS WELL. Mostly they will restrict your account right away and ask for a debit card statement. Almost all US banks do not provide only (masked) debit card statements as it is attached to your checking account and if you do not use your debit card it won’t reflect on your bank account statement. SKRILL DOES NOT UNDERSTAND THIS AND IF YOU FAIL TO PROVIDE THIS THEN YOUR ACCOUNT REMAINS IN RESTRICTED STATE AND THEY WILL TERMINATE ACCOUNT STATING - “” We are sorry to inform you that during a recent audit of your Skrill account we found reasonable grounds to discontinue our business relationship. Therefore your account is now closed. Please note that this decision is final.”” Further, they won’t entertain you at all even you lose your money. I spend 7-10 days just to get my account verified and only email back and forth. Then I hear my account is terminated without any valid reasons. It's really disappointing and frustrating to understand why can't they provide clear instructions and feedback about all documents you need in one go rather than a back and forth. They keep restricting your account and demanding the same documents again and again. Again There is no consistency and transparency in customer support just push back with random responses. Rather than solving the issue, they prefer terminating the account. Wow, what a customer care!
4 Pathetic Customer Service, Baseless security verification. You will encounter more failed transactions than successful ones. Random masking rule for verifying your debit/credit card. THEY WANT TO VERIFY YOUR DEBIT/CREDIT CARD STATEMENT AS WELL. Mostly they will restrict your account right away and ask for a debit card statement. Almost all US banks do not provide only (masked) debit card statements as it is attached to your checking account and if you do not use your debit card it won’t reflect on your bank account statement. SKRILL DOES NOT UNDERSTAND THIS AND IF YOU FAIL TO PROVIDE THIS THEN YOUR ACCOUNT REMAINS IN RESTRICTED STATE AND THEY WILL TERMINATE ACCOUNT STATING - “” We are sorry to inform you that during a recent audit of your Skrill account we found reasonable grounds to discontinue our business relationship. Therefore your account is now closed. Please note that this decision is final.”” Further, they won’t entertain you at all even you lose your money. I spend 7-10 days just to get my account verified and only email back and forth. Then I hear my account is terminated without any valid reasons. It's really disappointing and frustrating to understand why can't they provide clear instructions and feedback about all documents you need in one go rather than a back and forth. They keep restricting your account and demanding the same documents again and again. Again There is no consistency and transparency in customer support just push back with random responses. Rather than solving the issue, they prefer terminating the account. Wow, what a customer care!
4 These people are fraud and they cheated me $1000. I am following up with them for more than a week and they are closing ticket without my consent. They are not giving me refund. Please stay away from them.
4 These people are fraud and they cheated me $1000. I am following up with them for more than a week and they are closing ticket without my consent. They are not giving me refund. Please stay away from them.
4 Very bad service, rate is good but they always lock the account and ask the same documents again and again. no reason they will cancel the transaction. don't relay on these guys if you have emergency or important transfers. the application is horrible may be they developed with non IT guys.
5 Very bad service, rate is good but they always lock the account and ask the same documents again and again. no reason they will cancel the transaction. don't relay on these guys if you have emergency or important transfers. the application is horrible may be they developed with non IT guys.
5 Worst service provider with low conversion rates, staff closing cases without offering solution or caring your concerns. Furthermore, I am waiting for completion of withdrawal process for about two weeks, which normally takes 2 to 5 days. In every case opened, they give vague, but conflicting answers, including country specific technical problems, withdrawals take 10 days, technical problems due to Skrill etc. Now I do not know whether I will be able to use my own money!
2 Worst service provider with low conversion rates, staff closing cases without offering solution or caring your concerns. Furthermore, I am waiting for completion of withdrawal process for about two weeks, which normally takes 2 to 5 days. In every case opened, they give vague, but conflicting answers, including country specific technical problems, withdrawals take 10 days, technical problems due to Skrill etc. Now I do not know whether I will be able to use my own money!
2 
