Company Headquarter
Company Type
Remittance Providers
Mobile App
Company Established
Text Update (SMS)
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domingo cardenas
Posted on June 23, 2018, 02:45 pm

I send money to mexico and they don't release the money they give card but the card has no all the money the I send is a fraud

Posted on July 23, 2018, 09:16 am
Hi Mr. Cardenas,

We value you as a customer and your satisfaction is a priority. Please note that we have searched for your order using the information provided and have been unable to locate it. If you could please contact our customer support at (800) 401-7626 we will gladly assist you finding the information we need from your receipt so that we can better assist you.

The Vianex Team
Posted on April 04, 2018, 06:35 am

What kind of website with incomplete info ? For a week I am struggling to find out their verification process , says additional documents needed but what documents not stated ! rates are low , poor customer service , no detailed info on website. stay away !

Posted on July 23, 2018, 09:12 am
Dear Vineet,

I apologize for the frustration we have caused you. If our internal processes and procedures require additional information before clearing an order, we communicate these requirements directly to the customer using the contact information they provided at registration. You should have received any additional information requests to you registered email.

This information is not available online for security reasons.

The Vianex Team.

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