HIGHLIGHTS
Western Union is a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2017, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs. We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders. We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.
Western Union, moving money for better.
FEATURES ((Currently showing rates for USA to IND change)
- Online Transfer
- Credit Card/Debit Card
- Cash
- ACH Transfer
- Wire Transfer
*some restrictions apply
- Exact name as it appears on their government-issued ID
- Receiver’s street address, city/province/state and country
Sending money directly to a bank account:
- Within the US: Bank name, account name, account number and routing number
- Outside the US: International bank account number (IBAN) and international bank identifier code (BIC), or the receiving country equivalent
USER REVIEWS
I booked a transfer on Jan 13th but decided to cancel transfer. Western Union does not say how long they will hold on to your money when you cancel. Their refund time period if 7 business days and hopefully they would refund without me having to jump several hoops. I am not sure now. This practice of punishing a customer for cancellation of transfer by holding on their money needs to stop. This doesn’t seem to be a fair practice. For this song I would NOT return to western union and I would definitely NOT recommend this to anyone. They seem to be having a paid tie up with trustpilot. Negative reviews about western Union are getting flagged and removed. Mine was removed even though I furnished the MTCN reference number. I hope this review stays here
0 I booked a transfer on Jan 13th but decided to cancel transfer. Western Union does not say how long they will hold on to your money when you cancel. Their refund time period if 7 business days and hopefully they would refund without me having to jump several hoops. I am not sure now. This practice of punishing a customer for cancellation of transfer by holding on their money needs to stop. This doesn’t seem to be a fair practice. For this song I would NOT return to western union and I would definitely NOT recommend this to anyone. They seem to be having a paid tie up with trustpilot. Negative reviews about western Union are getting flagged and removed. Mine was removed even though I furnished the MTCN reference number. I hope this review stays here
0 Good app to use for transferring money but other functions not work as well. Slow and always goes back to homepage when doing things. Needs big improvements!!
0 Good app to use for transferring money but other functions not work as well. Slow and always goes back to homepage when doing things. Needs big improvements!!
0 Had a decent experience, app was working fine but was taking a bit of time to send and transfer money. I would use it again but they would need to sort out small issues and fix connection problems as sometimes it doesnt work properly!!!
0 Had a decent experience, app was working fine but was taking a bit of time to send and transfer money. I would use it again but they would need to sort out small issues and fix connection problems as sometimes it doesnt work properly!!!
0 Western Union website shows the transfer transaction is complete. However, the money isn't delivered as it should be received on September 22, 2024 but the money has never showed up at the bank. Western Union gave me Transfer Code and asked to go to the bank. My bank told me the Transfer Code isn't exist. Contacted Western Union again and they admitted there was system update and some transactions were affected. They said will give me update but never heard anything and they haven't delivered the money. Please send the money as my family need it.
0 Western Union website shows the transfer transaction is complete. However, the money isn't delivered as it should be received on September 22, 2024 but the money has never showed up at the bank. Western Union gave me Transfer Code and asked to go to the bank. My bank told me the Transfer Code isn't exist. Contacted Western Union again and they admitted there was system update and some transactions were affected. They said will give me update but never heard anything and they haven't delivered the money. Please send the money as my family need it.
0 Customer service absolutely atrocious. They hold unto ur money for almost 2 weeks, u can't call and get to a rep, it literally takes 24 hours before getting a response on whatsapp. Resend the money without any explanation and hold unto ur transfer fee after paying for a service u didn't receive. ABSOLUTELY TERRIBLE.!!!
0 Customer service absolutely atrocious. They hold unto ur money for almost 2 weeks, u can't call and get to a rep, it literally takes 24 hours before getting a response on whatsapp. Resend the money without any explanation and hold unto ur transfer fee after paying for a service u didn't receive. ABSOLUTELY TERRIBLE.!!!
0 Western Union just makes up the rules as they go along. I sent a transfer to the same recipient as I have done several times in the past. I paid for an *instant* transfer and it stays "In Progress" status undelivered. Chat support blatantly lies and refuses to assist claiming it has to be held until the 16th when the receipt *clearly* says the 15th. Even worse it IS already the 16th in the recipient's country and they still refuse to release it for no apparent reason.
0 Western Union just makes up the rules as they go along. I sent a transfer to the same recipient as I have done several times in the past. I paid for an *instant* transfer and it stays "In Progress" status undelivered. Chat support blatantly lies and refuses to assist claiming it has to be held until the 16th when the receipt *clearly* says the 15th. Even worse it IS already the 16th in the recipient's country and they still refuse to release it for no apparent reason.
0 ABSOLUTELY INCOMPETENT!! DO NOT USE EVER!!!! Getting ready for my first holiday in 3 years my wife and I decided to head overseas to her homeland, Thailand. We decided it would be wise to transfer our holiday money to her Thai bank account which we have been sending money to for years, to reduce bank charges for currency conversion. Attempted to transfer our entire holiday funds in one transaction but the transaction failed numerous times. Called WU and was advised that it was a problem with our bank. Called bank, no it’s a problem with WU. Called WU again, oh the amount is over your transaction limit so you need to make transactions of smaller amounts. Attempted 2 transactions of half each, transaction failed, money taken from account with no tracking information. Contact Western Union again to be advised that there was a glitch in their system causing this problem and they will refund my money in 5-7 working days. This $6000 is the entirety of my holiday savings for which I am leaving for tomorrow and they say I can have my money back in 5-7 days. Thanks for ruining our holiday Western Union! Never again.
1 ABSOLUTELY INCOMPETENT!! DO NOT USE EVER!!!! Getting ready for my first holiday in 3 years my wife and I decided to head overseas to her homeland, Thailand. We decided it would be wise to transfer our holiday money to her Thai bank account which we have been sending money to for years, to reduce bank charges for currency conversion. Attempted to transfer our entire holiday funds in one transaction but the transaction failed numerous times. Called WU and was advised that it was a problem with our bank. Called bank, no it’s a problem with WU. Called WU again, oh the amount is over your transaction limit so you need to make transactions of smaller amounts. Attempted 2 transactions of half each, transaction failed, money taken from account with no tracking information. Contact Western Union again to be advised that there was a glitch in their system causing this problem and they will refund my money in 5-7 working days. This $6000 is the entirety of my holiday savings for which I am leaving for tomorrow and they say I can have my money back in 5-7 days. Thanks for ruining our holiday Western Union! Never again.
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