HIGHLIGHTS

Western Union is a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2017, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs. We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders. We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.

Western Union, moving money for better.

FEATURES (Currently showing rates for USA to IND change )

Exchange Rate Type
Locked-in
Transfer Time
Bank Deposit
4 Days
Transfer Type
  • Online Transfer
  • Credit Card/Debit Card
  • Cash
  • ACH Transfer
  • Wire Transfer
Daily Transfer Limit
$50,000 from an account
*some restrictions apply
Customer Service Info
1-800-325-6000
Company Headquarter
Denver, Colorado
Company Type
Remittance Providers
Mobile App
Company Established
1851
Text Update (SMS)
Yes
Email Updates
Yes
Provider's FAQs
Referral Program
No
Key Feature
--
Document Requirements
Sending money in Person:
  • Exact name as it appears on their government-issued ID
  • Receiver’s street address, city/province/state and country


Sending money directly to a bank account:
  • Within the US: Bank name, account name, account number and routing number
  • Outside the US: International bank account number (IBAN) and international bank identifier code (BIC), or the receiving country equivalent

USER REVIEWS

Kamel
Posted on June 21, 2022, 03:46 am

They made it very difficult for my sister to collect the money, I had to cancel. Will never use them again.

 
Maha
Posted on May 30, 2022, 05:42 pm

I have been using western union for over 4 years now. I have been receiving money from my son overseas to support me financially. Out of the blue sometimes last year, Western union decided to block me and said I needed to send them an email to unblock my name and provide them with documents. I did and provided them with all documents they needed to prove that the sender is my son. a year later around a month ago, they block my name again. I contact them and provide them with documentations. They wouldn't even look at my documents! then they claim that customers are top priorities. Not to mention that they didn't even refund my son the money and now he has to go through the bank to get his money back from these scammers! What a disgusting company! highly unrecommended. Hope they get shut down soon....

 
Justin Guillaume
Posted on May 21, 2022, 12:12 pm

Western Union refused to let me send money to a friend in Lagos Nigeria who was dying from Malaria. They asked how I knew him and I let them know he and I did ministry together from our church. THEY REFUSED AND SAID IT WAS AN INTERNET SCAM! I TOLD HIM INTERNET SCAMS TAKE PLACE BY INTERNET. NOT SOMEBODY I DO MINISTRY WORK WITH. HE ACTUALLY LAUGHED AT ME AND SAID CHURCH IS A SCAM AND PERMANENTLY BLOCKED ME FROM USING WESTERN UNION OR MONEY GRAM! I had to contact a scammer in Nigeria to find another way to send money and sending 250 cost me 700 because of that idiot! I tell everyone I know what apps to use to send money now so to avoid Western Union.

 
M Torki
Posted on May 19, 2022, 03:19 pm

They sent me a fraudulent check and never apologized!!!!!!!! They sent me a check as a refund for a lost money order, which took about 1.5 months to deliver, and yet the check was fraudulent!!!!!!!!!!!! After lots of hassle and calling back and forth, they issued another check without the driest apology, saying it would take another 2 to 3 weeks to deliver!!!! Bunch of cheating gangsters...

 
Xavi
Posted on May 15, 2022, 12:18 am

Worst Customer Service. They will hold your money for some stupid reasons. I am trying to get my money back. They stole my money, plus a few hours on phone without solving my problem but telling me "it is between you and your receiver"... No, it is my Money you robbed and are holding. Worst Service, Worst Customer Service...There are a lot to say....

 
Janne Kattainen
Posted on April 18, 2022, 08:04 pm

I got ceated by an Indian person. Western union blocked MY account now and in the future.

 
Vira
Posted on April 12, 2022, 04:45 am

WU announced that they send money to Ukraine free of charge until April 30, 2022. I sent my first transfer to my family. It was free first time and then they started charging fee. What a greedy company! It is war going on there! People are donating millions and company making profit! Shame!

 
Adil nasim
Posted on April 05, 2022, 07:09 pm

Horrible service lately. Take money out of your bank account and cancel the transaction. Then promise a refund in 5 days. It's been over a month now and no refund. Spent hours over the phone and no resolution. They want an English translated id for the receiver. The money was never sent!! How can I get a copy of some Joe ID when I never sent the money. DONT USE THEM IF YOU DINT WANT PROBLEMS.

 
Davina
Posted on April 02, 2022, 10:57 am

DON’T DO IT. Closest thing to being robbed in broad daylight. The poor customer service and nightmare process to cancel a transaction after a half day on hold verifying my identity is not worth it. Go over to Moneygram!

 
Joe Czernik
Posted on March 31, 2022, 08:55 pm

rs they wouldnt answer....NICE. Bunch of MORONS....

 
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