HIGHLIGHTS
Western Union is a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2017, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs. We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders. We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.
Western Union, moving money for better.
FEATURES ((Currently showing rates for USA to IND change)
- Online Transfer
- Credit Card/Debit Card
- Cash
- ACH Transfer
- Wire Transfer
*some restrictions apply
USER REVIEWS
Worst website ever! SInce customer care so is so rude. I tried to find help and it looks like it was a machine or someone who did not care write the answers. THere is help center, faqs, customer care, millions of repeated titles and everything is a mess. They only have one topic with a video on how to send money. Then there is not organization and the English doesn't read right. Couldn't solve my problem on my own. You cannot even go to the right place if you search in Google. You cannot find anything if you try to search their fake help center. Virtual assistance is a joke. Since your customer service people are so rude at least hire people who know how help content operates. I can write better answers. Extremely disappointing experience.
6 Worst website ever! SInce customer care so is so rude. I tried to find help and it looks like it was a machine or someone who did not care write the answers. THere is help center, faqs, customer care, millions of repeated titles and everything is a mess. They only have one topic with a video on how to send money. Then there is not organization and the English doesn't read right. Couldn't solve my problem on my own. You cannot even go to the right place if you search in Google. You cannot find anything if you try to search their fake help center. Virtual assistance is a joke. Since your customer service people are so rude at least hire people who know how help content operates. I can write better answers. Extremely disappointing experience.
6 Good luck cancelling your transaction after they put it on hold. Took me 5 interactions with support to got it cancelled. Apparently they sent it to additional review to their security team and it is stuck in limbo there unless you give them Photo ID of the receiver (cmon, you can’t be serious). And still for cancelling the transfer they are asking for a formal email with receiver’s information (even though they are talking to you on the phone and even though you are explaining them that you cannot provide it just because you don’t know the receiver's passport data) with the EXPLANATION and details of why you are cancelling. Will never use them again, their competitor platforms are so much better and faster
4 Good luck cancelling your transaction after they put it on hold. Took me 5 interactions with support to got it cancelled. Apparently they sent it to additional review to their security team and it is stuck in limbo there unless you give them Photo ID of the receiver (cmon, you can’t be serious). And still for cancelling the transfer they are asking for a formal email with receiver’s information (even though they are talking to you on the phone and even though you are explaining them that you cannot provide it just because you don’t know the receiver's passport data) with the EXPLANATION and details of why you are cancelling. Will never use them again, their competitor platforms are so much better and faster
4 I live in California and have been sending money to missionary friends around the globe for four years. Western Union makes $4.99 every time I send money and we have had a decent relationship. Occasionally there is a glitch and I have had to go the old fashioned way and use the local Walgreens. Recently they wouldn't transfer funds for me and requested that I email their Global Consumer Reinstatements department, which has no physical address or phone number and no accountability. That department asked me for information, which I provided. Everything except an ID number, which as I explained, "what ID number?" because I had given them myWU number, what other ID number is there? The response I got was: "We regret to inform you that according to our internal policy and local regulations, we cannot disclose any specific details why your service has been discontinued." From Diego Op457. There other options, so it's not the end of the world, but what a bad business! After four years of service, they cut me off without explanation. Don't use them.
1 I live in California and have been sending money to missionary friends around the globe for four years. Western Union makes $4.99 every time I send money and we have had a decent relationship. Occasionally there is a glitch and I have had to go the old fashioned way and use the local Walgreens. Recently they wouldn't transfer funds for me and requested that I email their Global Consumer Reinstatements department, which has no physical address or phone number and no accountability. That department asked me for information, which I provided. Everything except an ID number, which as I explained, "what ID number?" because I had given them myWU number, what other ID number is there? The response I got was: "We regret to inform you that according to our internal policy and local regulations, we cannot disclose any specific details why your service has been discontinued." From Diego Op457. There other options, so it's not the end of the world, but what a bad business! After four years of service, they cut me off without explanation. Don't use them.
1 The most despicable company EVER! Thankfully there is Karma. Was a victim of a kidnapping scheme. These heartless vindictive apathetic customer service reps...as well as their 'fraud promotion department' are the most heinous and evil escalators of terrorism I know of. Why the US Attorney General hasn't investigated them is very suspicious! They don't even investigate or involve law enforcement. American citizens especially the elderly fall prey to this company every day and they turn their backs and laugh. I sincerely hope during the holiday season they experience the same as they do onto us. Hearing your child scream in the background, personal private information disclosed, and in the end being told you are an old fool. This company has created a pipeline for kidnapping ransom money...can only imagine how they support the cartel drug money.
0 The most despicable company EVER! Thankfully there is Karma. Was a victim of a kidnapping scheme. These heartless vindictive apathetic customer service reps...as well as their 'fraud promotion department' are the most heinous and evil escalators of terrorism I know of. Why the US Attorney General hasn't investigated them is very suspicious! They don't even investigate or involve law enforcement. American citizens especially the elderly fall prey to this company every day and they turn their backs and laugh. I sincerely hope during the holiday season they experience the same as they do onto us. Hearing your child scream in the background, personal private information disclosed, and in the end being told you are an old fool. This company has created a pipeline for kidnapping ransom money...can only imagine how they support the cartel drug money.
0 the give me less rate of USD right now the rate of the USD is 224Pkr and they give me only 205 for one USD and also the person has no manners at all that how to talk. I wish I could give 0 start into that
2 the give me less rate of USD right now the rate of the USD is 224Pkr and they give me only 205 for one USD and also the person has no manners at all that how to talk. I wish I could give 0 start into that
2 western union has the worst customer service. I called to complain about the too long waiting period for my money to be delivered the person that picks up the call has zero manners. When I said, I am afraid their service is unreliable and the next thing he said is, it's my choice to use western Union. This statement gets me upset.
5 western union has the worst customer service. I called to complain about the too long waiting period for my money to be delivered the person that picks up the call has zero manners. When I said, I am afraid their service is unreliable and the next thing he said is, it's my choice to use western Union. This statement gets me upset.
5 I am waiting for the money to get delivered for past 8 days! Worst part is the western union website says transfer complete!!! I checked my bank account and verified that no money was sent and got in touch with customer care. This is not acceptable!!!!
9 I am waiting for the money to get delivered for past 8 days! Worst part is the western union website says transfer complete!!! I checked my bank account and verified that no money was sent and got in touch with customer care. This is not acceptable!!!!
9 Western Union refused to let me send money to a friend in Lagos Nigeria who was dying from Malaria. They asked how I knew him and I let them know he and I did ministry together from our church. THEY REFUSED AND SAID IT WAS AN INTERNET SCAM! I TOLD HIM INTERNET SCAMS TAKE PLACE BY INTERNET. NOT SOMEBODY I DO MINISTRY WORK WITH. HE ACTUALLY LAUGHED AT ME AND SAID CHURCH IS A SCAM AND PERMANENTLY BLOCKED ME FROM USING WESTERN UNION OR MONEY GRAM! I had to contact a scammer in Nigeria to find another way to send money and sending 250 cost me 700 because of that idiot! I tell everyone I know what apps to use to send money now so to avoid Western Union.
6 Western Union refused to let me send money to a friend in Lagos Nigeria who was dying from Malaria. They asked how I knew him and I let them know he and I did ministry together from our church. THEY REFUSED AND SAID IT WAS AN INTERNET SCAM! I TOLD HIM INTERNET SCAMS TAKE PLACE BY INTERNET. NOT SOMEBODY I DO MINISTRY WORK WITH. HE ACTUALLY LAUGHED AT ME AND SAID CHURCH IS A SCAM AND PERMANENTLY BLOCKED ME FROM USING WESTERN UNION OR MONEY GRAM! I had to contact a scammer in Nigeria to find another way to send money and sending 250 cost me 700 because of that idiot! I tell everyone I know what apps to use to send money now so to avoid Western Union.
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