USA 
IND 
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AUS 
HIGHLIGHTS
Western Union is a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2017, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs. We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders. We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.
Western Union, moving money for better.
FEATURES (Currently showing rates for USA to IND change )
- Online Transfer
- Credit Card/Debit Card
- Cash
- ACH Transfer
- Wire Transfer
*some restrictions apply
- Exact name as it appears on their government-issued ID
- Receiver’s street address, city/province/state and country
Sending money directly to a bank account:
- Within the US: Bank name, account name, account number and routing number
- Outside the US: International bank account number (IBAN) and international bank identifier code (BIC), or the receiving country equivalent
USER REVIEWS
OMG,,DO NOT USE THIS "COMPANY" EVER, EVER, EVER !!! I sent $250 plus a $25 fee for immediate access to a friend that I had sent money to in the past, using this sick, disgusting "organization" [lol]. Her name was on the kiosk as someone I had sent money to before. Three hours later my friend was told the funds were not going to be given and that I, the sender, must call the 800 325 6000. When I called, talking to an operator in the Philippines, of course, she asked me several, very, very personal questions like my name, address, the receiver's name, the state and how do I know this person, when was the last time we spoke, saw each other, and the nature of our relationship, All of which I answered and after 15-20 minutes of this nonsense I was told, "we believe there is fraud occurring and are going to refund your money. I asked on what basis, a was given the same answer, even by a supervisor. ABSOLUTELY INSANE NONSENSE BASED ON ABSOLUTELY NOTHING WITH ANY BASIS IN REALITY.
2 OMG,,DO NOT USE THIS "COMPANY" EVER, EVER, EVER !!! I sent $250 plus a $25 fee for immediate access to a friend that I had sent money to in the past, using this sick, disgusting "organization" [lol]. Her name was on the kiosk as someone I had sent money to before. Three hours later my friend was told the funds were not going to be given and that I, the sender, must call the 800 325 6000. When I called, talking to an operator in the Philippines, of course, she asked me several, very, very personal questions like my name, address, the receiver's name, the state and how do I know this person, when was the last time we spoke, saw each other, and the nature of our relationship, All of which I answered and after 15-20 minutes of this nonsense I was told, "we believe there is fraud occurring and are going to refund your money. I asked on what basis, a was given the same answer, even by a supervisor. ABSOLUTELY INSANE NONSENSE BASED ON ABSOLUTELY NOTHING WITH ANY BASIS IN REALITY.
2 Thief!!!!!!! Learn my lesson, don't deserve 1 star!!! long term customer!!!! I recently sent money through your website but unfortunately the receiver forgot to update me what his full first name belong to his actual ID, so i decided to correct the mistake and try to edit his name by calling the customer service via chat ( which first time i've done) Now the chat was provided to your website but unfortunately he was unsuccessful to help me with my request so i decided to call the customer service. i spoke to this representative and told her the issue but unable to help me so i asked to speak to supervisor she connected me but few sec ringing it got disconnected so i decided to call back. Now it's a different representative. I explained to him what happened on the first phone call and requested a supervisor again but i have to repeat myself explaining the issue AGAIN! which is frustrating and a waste of time but i shall try to be patient and explain everything to him. I express my satisfaction with the service due to one simple mistake I made which should be corrected easily but both representative unsuccessful to give me an answer. I understand that I made the transaction through the website and the application but your company has NO RIGHT to steal money from me. When I decided to cancel the recent transaction I noticed on the bottom message saying the transaction fee would not be able to refund WHICH ITS BUNCH OF BS AND STEALING. your company made millions of $ all over the world and i know i made simple mistakes but for you to steal $4.99 transaction fee is very unbelievable and your representative goal is to stand by it and steal from me. The transaction i cancelled would not be refunded 7days from now but knowing i will not get FULL AMOUNT of what used to send this money and the representative offer me a discount for future transaction but i only can use it if i send through AGENT LOCATION. We are still in PANDEMIC and I get off late from work and work my butt off during this PANDEMIC SEASON but he has audacity to tell me that.!!!!!!!! First of all I am a healthcare worker and I do not have time to go to an agent location to send money if your company made it clear that APPS AND WEBSITE to send money is more convenient . PS. I demand FULL AMOUNT REFUND
1 Thief!!!!!!! Learn my lesson, don't deserve 1 star!!! long term customer!!!! I recently sent money through your website but unfortunately the receiver forgot to update me what his full first name belong to his actual ID, so i decided to correct the mistake and try to edit his name by calling the customer service via chat ( which first time i've done) Now the chat was provided to your website but unfortunately he was unsuccessful to help me with my request so i decided to call the customer service. i spoke to this representative and told her the issue but unable to help me so i asked to speak to supervisor she connected me but few sec ringing it got disconnected so i decided to call back. Now it's a different representative. I explained to him what happened on the first phone call and requested a supervisor again but i have to repeat myself explaining the issue AGAIN! which is frustrating and a waste of time but i shall try to be patient and explain everything to him. I express my satisfaction with the service due to one simple mistake I made which should be corrected easily but both representative unsuccessful to give me an answer. I understand that I made the transaction through the website and the application but your company has NO RIGHT to steal money from me. When I decided to cancel the recent transaction I noticed on the bottom message saying the transaction fee would not be able to refund WHICH ITS BUNCH OF BS AND STEALING. your company made millions of $ all over the world and i know i made simple mistakes but for you to steal $4.99 transaction fee is very unbelievable and your representative goal is to stand by it and steal from me. The transaction i cancelled would not be refunded 7days from now but knowing i will not get FULL AMOUNT of what used to send this money and the representative offer me a discount for future transaction but i only can use it if i send through AGENT LOCATION. We are still in PANDEMIC and I get off late from work and work my butt off during this PANDEMIC SEASON but he has audacity to tell me that.!!!!!!!! First of all I am a healthcare worker and I do not have time to go to an agent location to send money if your company made it clear that APPS AND WEBSITE to send money is more convenient . PS. I demand FULL AMOUNT REFUND
1 *************Avoid WU like it's the plague************** Like others, a transaction was put on hold after several successful transactions to the same person! Of course they don't bother to warn you, you have to figure it out yourself. Asks you to call a number once you click on the relevant link, which I did. I was shocked at how personal the questions were, not just about me but about the recipient, especially my relationship to her. I objected to this line of questioning and he went off on one about how he was trying to protect me from a relationship scam! I explained to him that I know this person well, for two years, have been together many times, etc. but he wasn't prepared to listen because he'd made up his mind already. I really had a go at him, told him these questions were inappropriate, far too personal and should not be of any concern to WU and he should not try to offer me relationship counselling; the only concern they should have is to deliver the funds on time. He then switched tack to saying he was protecting the reputation of WU Are you kidding me???!!! This is exactly how to ruin a reputation The customer service there stinks. I eventually spoke to a supervisor. I told him the decision was preposterous, explained why, told him I would never use WU again and now had to find an alternative means to send the money, while waiting up to 7 days to get back the original funds Guess what he said: I advise you sir not to send the money because we detected possible fraud! At which point I told him he had no right to say this to me, to not send money to a friend who needs it and I cut short the conversation because it became clear to me that it was a waste of time I will delete my account as soon as I get my money back
3 *************Avoid WU like it's the plague************** Like others, a transaction was put on hold after several successful transactions to the same person! Of course they don't bother to warn you, you have to figure it out yourself. Asks you to call a number once you click on the relevant link, which I did. I was shocked at how personal the questions were, not just about me but about the recipient, especially my relationship to her. I objected to this line of questioning and he went off on one about how he was trying to protect me from a relationship scam! I explained to him that I know this person well, for two years, have been together many times, etc. but he wasn't prepared to listen because he'd made up his mind already. I really had a go at him, told him these questions were inappropriate, far too personal and should not be of any concern to WU and he should not try to offer me relationship counselling; the only concern they should have is to deliver the funds on time. He then switched tack to saying he was protecting the reputation of WU Are you kidding me???!!! This is exactly how to ruin a reputation The customer service there stinks. I eventually spoke to a supervisor. I told him the decision was preposterous, explained why, told him I would never use WU again and now had to find an alternative means to send the money, while waiting up to 7 days to get back the original funds Guess what he said: I advise you sir not to send the money because we detected possible fraud! At which point I told him he had no right to say this to me, to not send money to a friend who needs it and I cut short the conversation because it became clear to me that it was a waste of time I will delete my account as soon as I get my money back
3 Another very disappointed customer. Horrible customer service. They screw up transfers all the time, take forever to get you a refund and they could care less about your complaints. Thankfully, there are other better services that will eventually drive western union out of business.
1 Another very disappointed customer. Horrible customer service. They screw up transfers all the time, take forever to get you a refund and they could care less about your complaints. Thankfully, there are other better services that will eventually drive western union out of business.
1 This by far has been my worst way of wiring money. I was trying to receive money in New York. After contacting customer support, they verified that all of my information was correct but their system still tell me that it's incorrect. They told me to try a different branch but all of them have me the same feed back. Some of the branches close down before closing hours, so they pretty much have false information containing hours of operations. After my sender request for a refund, they responded there will be a 7 day wait of the refund and 7 days later there's no refund or feedback. I will never go through them again neither will I suggest their services to anyone else. After my experience, I feel like their business of operations should come to an end.
4 This by far has been my worst way of wiring money. I was trying to receive money in New York. After contacting customer support, they verified that all of my information was correct but their system still tell me that it's incorrect. They told me to try a different branch but all of them have me the same feed back. Some of the branches close down before closing hours, so they pretty much have false information containing hours of operations. After my sender request for a refund, they responded there will be a 7 day wait of the refund and 7 days later there's no refund or feedback. I will never go through them again neither will I suggest their services to anyone else. After my experience, I feel like their business of operations should come to an end.
4 Western Union is the absolute worst. What they are doing is basically fraud. I have tried to send money and they canceled the transaction for no good reason. (You cannot understand the reason because they can barely speak english) , yet they charged my account. I phoned customer service and I was told that they reimburse the money in 5-7 days. They took the money for a service that was not provided and they are free to use it for 5-7 days. FRAUD that's exactly the name of it. Absolutely horrendous customer service. I seriously don't know why this company is still in business.
3 Western Union is the absolute worst. What they are doing is basically fraud. I have tried to send money and they canceled the transaction for no good reason. (You cannot understand the reason because they can barely speak english) , yet they charged my account. I phoned customer service and I was told that they reimburse the money in 5-7 days. They took the money for a service that was not provided and they are free to use it for 5-7 days. FRAUD that's exactly the name of it. Absolutely horrendous customer service. I seriously don't know why this company is still in business.
3 THIS SERVICE IS RIDICULOUS!! Can't collect the money anywhere (shops that are open) WE HAVE WAITED 6 DAYS FOR ANY PLACE TO SEE IF IT WORKS!!!! and charging £32 for the transfer NOT REFUNDABLE???!!!!!? telephone service very poor not helpful at all!!
1 THIS SERVICE IS RIDICULOUS!! Can't collect the money anywhere (shops that are open) WE HAVE WAITED 6 DAYS FOR ANY PLACE TO SEE IF IT WORKS!!!! and charging £32 for the transfer NOT REFUNDABLE???!!!!!? telephone service very poor not helpful at all!!
1 Will never use again they lied about times it takes to send money and froze money in bank account for 7 days even though canceled transaction. Customer service was useless and just transfers me from person to person doing nothing. screwed up my plans
3 Will never use again they lied about times it takes to send money and froze money in bank account for 7 days even though canceled transaction. Customer service was useless and just transfers me from person to person doing nothing. screwed up my plans
3 Western Union is the worst company to do business with. If you need money transferred in a hurry don't use Western Union. They cancelled my transfer after saying it was ready for pick up. They took the money out of my bank account after cancelling it and say it will take seven days to get my money back. That happened previously and it took over two weeks to get my money back. This time I put a stop payment with my bank so I should have my money back tomorrow. I must be stupid for trying to use them again. Horrible company.
7 Western Union is the worst company to do business with. If you need money transferred in a hurry don't use Western Union. They cancelled my transfer after saying it was ready for pick up. They took the money out of my bank account after cancelling it and say it will take seven days to get my money back. That happened previously and it took over two weeks to get my money back. This time I put a stop payment with my bank so I should have my money back tomorrow. I must be stupid for trying to use them again. Horrible company.
7 
