HIGHLIGHTS
Xe facilitates quick, simple, and secure money transfers to over 130 countries with over 1,000,000 customers around the world. Businesses and individuals alike trust Xe to provide competitive rates and comprehensive money transfer and foreign exchange risk management solutions. An expert authority in the currency world for over 25 years and part of the NASDAQ-certified Euronet Worldwide family, Xe is committed to ensuring its customers’ transfers travel quickly while remaining completely secure throughout the process.
FEATURES ((Currently showing rates for USA to IND change)
- Online Transfer
- Credit Card/Debit Card
- ACH Transfer
- Wire Transfer
USER REVIEWS
I have had reasonably good service with Xe in the past so thought I would utilize their newer pick-up service. I created a transaction to be picked up in Mexico and received an email that it was available for pick-up. Upon arrival at the location, I was told it was not there. The next day I see a note online that now says the transaction was canceled by myself(?). Attempted to understand why but was unable to get an answer. Will now have to wait an additional 5 days for the return of the money.
0 I have had reasonably good service with Xe in the past so thought I would utilize their newer pick-up service. I created a transaction to be picked up in Mexico and received an email that it was available for pick-up. Upon arrival at the location, I was told it was not there. The next day I see a note online that now says the transaction was canceled by myself(?). Attempted to understand why but was unable to get an answer. Will now have to wait an additional 5 days for the return of the money.
0 They quote you 24 hour service and once your money is in their account they email you asking for the same information you put in the transfer form you fill, just so they can keep onto your money for as long as possible. It seems they do that in batches to every customer. They try to mine as much info as they can with their dirty tricks. I am still waiting for my money to be either refunded or transferred. It was well below £500. Not an alarming amount. You don’t need that much info to transfer to someone’s bank. All you need is the name and IBAN. If my review gets removed I will start the process of referring Trustpilot and Xe to the regulatory bodies. It looks like Xe tries to remove all the negative reviews and keeps the positive ones. A lot of these positive reviews are fake. They emailed me calling me by a lady name! Clearly they forgot to change the name in their batch email they send which wreaks misery to their customers.
1 They quote you 24 hour service and once your money is in their account they email you asking for the same information you put in the transfer form you fill, just so they can keep onto your money for as long as possible. It seems they do that in batches to every customer. They try to mine as much info as they can with their dirty tricks. I am still waiting for my money to be either refunded or transferred. It was well below £500. Not an alarming amount. You don’t need that much info to transfer to someone’s bank. All you need is the name and IBAN. If my review gets removed I will start the process of referring Trustpilot and Xe to the regulatory bodies. It looks like Xe tries to remove all the negative reviews and keeps the positive ones. A lot of these positive reviews are fake. They emailed me calling me by a lady name! Clearly they forgot to change the name in their batch email they send which wreaks misery to their customers.
1 Submitted a transfer and xe.### was very prompt in taking the money. Everyday they would detach the recipient details and then email me asking to confirm recipient again. I sent recipient id confirming the information i was submitting. 9 days later they email me asking for 2 years employment history for the recipient and address despite me providing the address everytime they asked to confirm recipient details by email. I then get told that the money i sent would be sold back in the market and i would occur the losses. Clearly this is a scam. They lure you in with rates which they cannot fulfill and then use delaying tactics so then can wait for the Market to move in their favour. I will certainly not be using them again and i would seek other more reliable transfer services.
3 Submitted a transfer and xe.com was very prompt in taking the money. Everyday they would detach the recipient details and then email me asking to confirm recipient again. I sent recipient id confirming the information i was submitting. 9 days later they email me asking for 2 years employment history for the recipient and address despite me providing the address everytime they asked to confirm recipient details by email. I then get told that the money i sent would be sold back in the market and i would occur the losses. Clearly this is a scam. They lure you in with rates which they cannot fulfill and then use delaying tactics so then can wait for the Market to move in their favour. I will certainly not be using them again and i would seek other more reliable transfer services.
3 0-2 HOURS OR 11+ DAYS?? The ad promotion declares that within 0-2 hours the transfer will be completed, I have made several transfers completed so far but all took between 5-11days to receive the funds in India.The best alternative is Wise money transfer it is 0-2 minutes only.
1 0-2 HOURS OR 11+ DAYS?? The ad promotion declares that within 0-2 hours the transfer will be completed, I have made several transfers completed so far but all took between 5-11days to receive the funds in India.The best alternative is Wise money transfer it is 0-2 minutes only.
1 I’ve used XE numerous times and never had a problem, but this time, it was going to take too long to send from bank to bank, so I opted for credit card to bank. I got the form email confirming the transaction, then crickets. I was unable to log in (“account closed”) I called the following day and was told my account was closed while my transaction was being reviewed. And I was assured I would hear something within 48 hours. Now I’m wondering, should I cancel it and go to (competitor) or wait? After all, I sent it with a credit card to get it there faster. The next day I called again was told the same thing. I understand and appreciate the diligence in protecting me as the sender, but the recipient and I have known each other for seven years, I’ve been with him in person over 100 times and I know his family personally. If given the chance, I could have reassured XE of the legitimacy. Now it has been four business days and I have still not heard anything and my account is still closed. I tried to call several times after the 48 hours and was on hold for 10 minutes before I hung up. So that was four days wasted and getting the money to the recipient. I emailed and no one bothered to respond.
3 I’ve used XE numerous times and never had a problem, but this time, it was going to take too long to send from bank to bank, so I opted for credit card to bank. I got the form email confirming the transaction, then crickets. I was unable to log in (“account closed”) I called the following day and was told my account was closed while my transaction was being reviewed. And I was assured I would hear something within 48 hours. Now I’m wondering, should I cancel it and go to (competitor) or wait? After all, I sent it with a credit card to get it there faster. The next day I called again was told the same thing. I understand and appreciate the diligence in protecting me as the sender, but the recipient and I have known each other for seven years, I’ve been with him in person over 100 times and I know his family personally. If given the chance, I could have reassured XE of the legitimacy. Now it has been four business days and I have still not heard anything and my account is still closed. I tried to call several times after the 48 hours and was on hold for 10 minutes before I hung up. So that was four days wasted and getting the money to the recipient. I emailed and no one bothered to respond.
3 They have cancelled my transaction and are not giving me back my money. This is very serious. Avoid this experience. Do not use XE Money Transfer
1 They have cancelled my transaction and are not giving me back my money. This is very serious. Avoid this experience. Do not use XE Money Transfer
1 They closed my account without any reason, The chat feature is very unhelpful, The rate advertised looks great but BEWARE. There is no guarantee why they will close the account, all the details that I provided them including the voided check image, NO SAFETY, Please use a differnt ID
1 They closed my account without any reason, The chat feature is very unhelpful, The rate advertised looks great but BEWARE. There is no guarantee why they will close the account, all the details that I provided them including the voided check image, NO SAFETY, Please use a differnt ID
1 had the worst experience with xe.###. They deducted money from my account and while I was waiting for the transfer, after 2 days they asked for highly sensitive information as well as asked me to take a selfie. (Their system never works to take a selfie). Then they would send another email after 2 days saying that I need to upload again otherwise my transaction will be cancelled and I will have to bear loss. PATHETIC I WILL GIVE NEGATIVE RATING.
1 had the worst experience with xe.com. They deducted money from my account and while I was waiting for the transfer, after 2 days they asked for highly sensitive information as well as asked me to take a selfie. (Their system never works to take a selfie). Then they would send another email after 2 days saying that I need to upload again otherwise my transaction will be cancelled and I will have to bear loss. PATHETIC I WILL GIVE NEGATIVE RATING.
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