USA 
IND
₹ 70.76
USA 
PHL
₱ 51.11
USA 
MEX
Mex$ 18.76
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I wish I had red these reviews before I got duped to sending money to my family in Jamaica. I used to have an account with Paypal and cancelled it when it took them almost 5 days for my sister to receive the money from Canada to the USA. It was not to a third world country for christ sakes! When Xoom kept bombarding my inbox with information which I know now was false I thought I would give it a try. Big mistake! I sent money to my family on Dec 22. First of all when you go to their platform It asks you if you would like your recipient to have the money deposited to their account. I thought this was great because it would not only save time for my relatives to stand in line for hours as you can expect in a Jamaican bank. Alas this information was false. When the money arrived in jamaica the drama started. First they sent me an email stating the money has been delivered to the receiving bank Scotia bank. Not true. Second email stated that my recipient needed to contact Xoom partner in this case JMMB in Jamaica and provide them with her identification which she was more than glad to do. She went to JMMB office and filled out forms where they told her that she will be notified as to when the transaction will be completed. Two days later having heard nothing from Xoom I contacted them to find out what was going on. They told me that their partner (JMMB was not responding to requests regarding an update on the transaction. They promised to call me once they find out. This was on Jan 6th. On Jan 7th I contacted customer service who continued to make promises about how good they were and that they will get back to me asap. While I was on the phone with a supervisor I received an email stating that my relative, the recipient reached out to them and tried to find out what was going on however for privacy reasons they could not speak with her and that they were trying to contact me but they could not. So I asked them I was on the phone with a supervisor when you sent me the email , how did you try to contact me? The representative started to apologize and said that the email is a generic email and that no attempt was made to contact me. This is how Xoom does its business. Making false promises , creating high standard expectations and in the end leave you hanging. Given my past experience with Pay Pal I should have known better. But hey they got me! Its been almost 2 weeks since I sent the money and now all I can do is wait. Their false promises are what is stopping me from cancelling the transaction. I know when I had issues with Pay Pal they were eager to offer me a refund after I had already wasted 7 days! I can see the same scenario happening again here. Xoom is just another fly by night operation started by John Kunze. If Husein Bolt run at the pace Xoom sends your money he would have been the slowest man on the planet on steroids! Its a shame that Xoom is using a very false narrative to generate its business. Incidentally the corporate phone number in San Francisco is also forwarded to Phlilipines! which is of no surprise because the founders of Xoom are preying on desperate people like me who want to help their families back home. Except this is the last time I will use this service and I will advise all the people I know to never ever use this service. Sending the money by wire might be slow but at least we know in advance whats expected not like false and lieing Xoom scamers!!
0 I wish I had red these reviews before I got duped to sending money to my family in Jamaica. I used to have an account with Paypal and cancelled it when it took them almost 5 days for my sister to receive the money from Canada to the USA. It was not to a third world country for christ sakes! When Xoom kept bombarding my inbox with information which I know now was false I thought I would give it a try. Big mistake! I sent money to my family on Dec 22. First of all when you go to their platform It asks you if you would like your recipient to have the money deposited to their account. I thought this was great because it would not only save time for my relatives to stand in line for hours as you can expect in a Jamaican bank. Alas this information was false. When the money arrived in jamaica the drama started. First they sent me an email stating the money has been delivered to the receiving bank Scotia bank. Not true. Second email stated that my recipient needed to contact Xoom partner in this case JMMB in Jamaica and provide them with her identification which she was more than glad to do. She went to JMMB office and filled out forms where they told her that she will be notified as to when the transaction will be completed. Two days later having heard nothing from Xoom I contacted them to find out what was going on. They told me that their partner (JMMB was not responding to requests regarding an update on the transaction. They promised to call me once they find out. This was on Jan 6th. On Jan 7th I contacted customer service who continued to make promises about how good they were and that they will get back to me asap. While I was on the phone with a supervisor I received an email stating that my relative, the recipient reached out to them and tried to find out what was going on however for privacy reasons they could not speak with her and that they were trying to contact me but they could not. So I asked them I was on the phone with a supervisor when you sent me the email , how did you try to contact me? The representative started to apologize and said that the email is a generic email and that no attempt was made to contact me. This is how Xoom does its business. Making false promises , creating high standard expectations and in the end leave you hanging. Given my past experience with Pay Pal I should have known better. But hey they got me! Its been almost 2 weeks since I sent the money and now all I can do is wait. Their false promises are what is stopping me from cancelling the transaction. I know when I had issues with Pay Pal they were eager to offer me a refund after I had already wasted 7 days! I can see the same scenario happening again here. Xoom is just another fly by night operation started by John Kunze. If Husein Bolt run at the pace Xoom sends your money he would have been the slowest man on the planet on steroids! Its a shame that Xoom is using a very false narrative to generate its business. Incidentally the corporate phone number in San Francisco is also forwarded to Phlilipines! which is of no surprise because the founders of Xoom are preying on desperate people like me who want to help their families back home. Except this is the last time I will use this service and I will advise all the people I know to never ever use this service. Sending the money by wire might be slow but at least we know in advance whats expected not like false and lieing Xoom scamers!!
0 I wish I could give it 0 star rating. It is the worst remittance service I have ever used. Better use other remittance services. They not only cancelled my transaction but also blocked my account. I already submitted all documents for account verification like pay-stubs and bank statements reflecting source of funds. But even after submitting all required documents they cancelled my transaction and blocked my account as well. They did not even gave any reason for canceling/blocking my account. The customer representative had only one template answer to all my questions: "Due to failure to provide enough evidence we have cancelled your transaction and we are blocking your access to xoom service. Due to company policy we cannot disclose reason for cancelling this transaction." are you kissing me ? After providing all sensitive information this is the answer you come-up with ? Now I after submitting all sensitive information I cannot even delete my account information from my xoom account. This is completely ridiculous. I am shocked that this company is part of paypal services. Better to use other remittance services like SBI or remitly. you just lost your loyal customer.
1 I wish I could give it 0 star rating. It is the worst remittance service I have ever used. Better use other remittance services. They not only cancelled my transaction but also blocked my account. I already submitted all documents for account verification like pay-stubs and bank statements reflecting source of funds. But even after submitting all required documents they cancelled my transaction and blocked my account as well. They did not even gave any reason for canceling/blocking my account. The customer representative had only one template answer to all my questions: "Due to failure to provide enough evidence we have cancelled your transaction and we are blocking your access to xoom service. Due to company policy we cannot disclose reason for cancelling this transaction." are you kissing me ? After providing all sensitive information this is the answer you come-up with ? Now I after submitting all sensitive information I cannot even delete my account information from my xoom account. This is completely ridiculous. I am shocked that this company is part of paypal services. Better to use other remittance services like SBI or remitly. you just lost your loyal customer.
1 Xoom is the best. Remitly. Ria & Placid sucks. I haven't tried other companies. But I am sure they suck too. My review on using Xoom. Speed: Ultra fast. Nano seconds bro.... Blink of an eye.... Rate: Best Customer services: Best Application: User friendly Process: Once verified. No extra level verification. They trust the customer as they do. Overall: Exceptional
0 Xoom is the best. Remitly. Ria & Placid sucks. I haven't tried other companies. But I am sure they suck too. My review on using Xoom. Speed: Ultra fast. Nano seconds bro.... Blink of an eye.... Rate: Best Customer services: Best Application: User friendly Process: Once verified. No extra level verification. They trust the customer as they do. Overall: Exceptional
0 Xoom has 3 levels, of which level3 requires documentation. However even if you are level1 or leve2 user, they will ask for the same documentation saying its needed for compliance and regulatory purposes. That is misleading, and false based on their website. Seems like they get you in without much doc and then ask for personal documents, that too over email (very non secure way of sending docs). My various transactions have been cancelled even though i am within the 6000 level limit. Please either correct your instructions or adhere to what is being said on website.
0 Xoom has 3 levels, of which level3 requires documentation. However even if you are level1 or leve2 user, they will ask for the same documentation saying its needed for compliance and regulatory purposes. That is misleading, and false based on their website. Seems like they get you in without much doc and then ask for personal documents, that too over email (very non secure way of sending docs). My various transactions have been cancelled even though i am within the 6000 level limit. Please either correct your instructions or adhere to what is being said on website.
0 I have been using XOOM since 2011 and this was my FIRST money transfer service through which I sent my FIRST salary to INDIA to my parents. Never faced issue since then and still using it. Though rates are sometime lower than others but its fine because its FASTER than others. Its just a CLICK away and your money is credited. Please use my referral link to get -$25 bonus gift card. Remove extra spaces - https: // refer. xoom. ### / s / Manisha36
3 I have been using XOOM since 2011 and this was my FIRST money transfer service through which I sent my FIRST salary to INDIA to my parents. Never faced issue since then and still using it. Though rates are sometime lower than others but its fine because its FASTER than others. Its just a CLICK away and your money is credited. Please use my referral link to get -$25 bonus gift card. Remove extra spaces - https: // refer. xoom. com / s / Manisha36
3 SCAM, don't put your money in the Xoom basket, it disappear. se quedan con tu dinero, las transacciones de dinero las CONGELAN y se las quedan. Y un tal Carlos de Verificaciones un poco más y le pide a mi padre ir hasta su banco para pedir un extracto bancario de mi tarjeta, cuando ya tiene su DNI, le han verificado el móvil, le piden su relación con el beneficiario, cosa que es ilegal pues es privada y está prohibido por la protección de datos de esa persona. Yo le recomendé a mi padre Xoom pero al final hemos terminado los dos muy decepcionados. Además este tipo de empresas evaden los impuestos situándose en paraisos fiscales como Xoom Singapur o Paypal Luxemburgo, lo que impide que ese dinero recaudado en impuestos evadidos ayudes a la gente más pobre de nuestros países. Son ancianos que se quedan sin hospitales ni fondos públicos para tratamientos para el cáncer, son escuelas que no tienen fondos para niños con necesidades especiales, profesores que no pueden ser contratados o departamentos de policía sin recursos. Son unos desgraciados.
0 SCAM, don't put your money in the Xoom basket, it disappear. se quedan con tu dinero, las transacciones de dinero las CONGELAN y se las quedan. Y un tal Carlos de Verificaciones un poco más y le pide a mi padre ir hasta su banco para pedir un extracto bancario de mi tarjeta, cuando ya tiene su DNI, le han verificado el móvil, le piden su relación con el beneficiario, cosa que es ilegal pues es privada y está prohibido por la protección de datos de esa persona. Yo le recomendé a mi padre Xoom pero al final hemos terminado los dos muy decepcionados. Además este tipo de empresas evaden los impuestos situándose en paraisos fiscales como Xoom Singapur o Paypal Luxemburgo, lo que impide que ese dinero recaudado en impuestos evadidos ayudes a la gente más pobre de nuestros países. Son ancianos que se quedan sin hospitales ni fondos públicos para tratamientos para el cáncer, son escuelas que no tienen fondos para niños con necesidades especiales, profesores que no pueden ser contratados o departamentos de policía sin recursos. Son unos desgraciados.
0 have been using Xoom monthly since 2010 and before. I've spoken to many people and multiple phone calls trying to get my account unlocked! I was even emailed security code is: 815314 to prove I own the account. I verify my USA address, date of birth, email, phone number, etc. to no avail. They said they tried to verify me with my 1-916 phone it didn't ring ( they hung up before it could ring on my end. ( I went back and checked the time they called it registered (( .0 seconds)) meaning hung up the call in less than 1 second!) . I spoke to 5 different people in the course of 2 + hours thats five different calls to rectify the security protocol of yours. Finally last call yesterday I asked for a supervisor again put on hold to find one 20 minutes ! Clifford finally came online asked me to hold again 12 minutes this time! Then stated my account was on hold for security protocol for 24 hours! All these personal only follow a script... I called back today within 23hours and 30 minutes to be told my Xoom account is permanently closed!! Your company needs to listen to their customers and NOT just read a script! Lets figure what monthly fees I spent with you folks....... $14.99 x12 months = $179.88 x 9 years = $1,699.92
0 have been using Xoom monthly since 2010 and before. I've spoken to many people and multiple phone calls trying to get my account unlocked! I was even emailed security code is: 815314 to prove I own the account. I verify my USA address, date of birth, email, phone number, etc. to no avail. They said they tried to verify me with my 1-916 phone it didn't ring ( they hung up before it could ring on my end. ( I went back and checked the time they called it registered (( .0 seconds)) meaning hung up the call in less than 1 second!) . I spoke to 5 different people in the course of 2 + hours thats five different calls to rectify the security protocol of yours. Finally last call yesterday I asked for a supervisor again put on hold to find one 20 minutes ! Clifford finally came online asked me to hold again 12 minutes this time! Then stated my account was on hold for security protocol for 24 hours! All these personal only follow a script... I called back today within 23hours and 30 minutes to be told my Xoom account is permanently closed!! Your company needs to listen to their customers and NOT just read a script! Lets figure what monthly fees I spent with you folks....... $14.99 x12 months = $179.88 x 9 years = $1,699.92
0 Well I have been using XOOM for the last couple of years and it is just awesome with easy and speed of delivery. The best thing happened is that now it is a paypal service and thus I am able to use my rakuten cash back via paypal and get going. So friends, I would encourage you to register yourself to rakuten via this referral link and start getting cashback for each and everything you purchase online. Get that cash back transferred to your paypal account and transfer the money wherever you want to. Also after your spend >$25 order online, you will get $10 welcome cash back. So happy shopping and happy transferring via XOOM. <external link removed>
0 Well I have been using XOOM for the last couple of years and it is just awesome with easy and speed of delivery. The best thing happened is that now it is a paypal service and thus I am able to use my rakuten cash back via paypal and get going. So friends, I would encourage you to register yourself to rakuten via this referral link and start getting cashback for each and everything you purchase online. Get that cash back transferred to your paypal account and transfer the money wherever you want to. Also after your spend >$25 order online, you will get $10 welcome cash back. So happy shopping and happy transferring via XOOM. https://www.rakuten.com/r/PAWANT20?eeid=28187
0 I have used this service in past with few issues here and there. But very disappointed with the follow-up I had to do for one of my transaction that is still not deposited in India bank. Had called several times to customer service and every time same response contacting their partner in India. Pleas suggest any other good service for future.
0 I have used this service in past with few issues here and there. But very disappointed with the follow-up I had to do for one of my transaction that is still not deposited in India bank. Had called several times to customer service and every time same response contacting their partner in India. Pleas suggest any other good service for future.
0 Xoom and RIA CROOK Association. I use Xoom to send money to my son who is studying in France and also to help my brother. To pick up the cash, Xoom uses the services of the” company RIA”. And that's where the problem starts. Indeed, my son went to 2 agencies in the city of Marseille and the two agencies refused to give him the money because RIA had not given the authorization. I spoke through the phone with a lady who works at the agency who told me that they had a lot of trouble with RIA and the best way is to cancel the transaction and claim the refund to XOOM. That's what I did. The transaction was canceled by Xoom last August. We are now in November and Xoom never refunded my money. Xoom sent me a message saying that the money has never been debited from my account, so no refund. Xoom lies because the money has been debited from my account. I have plausible evidence for that. The other case, I send every month to my brother some money to help him with the common expenses. When my brother went to the agency to withdraw the money, the employee told him that he had the transaction number but not the RIA authorization to give him the money? The money was sent on November 4th and it is November 18th, and Xoom is unable to solve this problem. Xoom gave me a case number and that's the complete silence since. I have practically sent an E-Mail every day to remind them that they have to refund me back my money but I do not get any answer from them? When you look at RIA reviews, you realize that actually people who use the services of "this company" are having a lot of trouble getting their money. RIA stays with the money of the beneficiaries. So we can consider RIA as a SCAM? I do not understand why a subsidiary as XOOM/PAYPAL of Apple has associated with crooks to tarnish their reputation. RIA are thieves and XOOM / PAYPAL are totally incompetent to solve a problem when there is one? In order to get back my legitimate money, I had to ask my bank to open a dispute with XOOM and I am in contact with my lawyer in order to take all legal actions against this company. Xoom treats its customers with a contempt that has no comparison. Although, I repeat to them that the money I send is necessary for the survival of the beneficiaries, they really don’t care? Never use the services of XOOM / PAYPAL because when you have a problem, they let you down. I can assure you of that.
2 Xoom and RIA CROOK Association. I use Xoom to send money to my son who is studying in France and also to help my brother. To pick up the cash, Xoom uses the services of the” company RIA”. And that's where the problem starts. Indeed, my son went to 2 agencies in the city of Marseille and the two agencies refused to give him the money because RIA had not given the authorization. I spoke through the phone with a lady who works at the agency who told me that they had a lot of trouble with RIA and the best way is to cancel the transaction and claim the refund to XOOM. That's what I did. The transaction was canceled by Xoom last August. We are now in November and Xoom never refunded my money. Xoom sent me a message saying that the money has never been debited from my account, so no refund. Xoom lies because the money has been debited from my account. I have plausible evidence for that. The other case, I send every month to my brother some money to help him with the common expenses. When my brother went to the agency to withdraw the money, the employee told him that he had the transaction number but not the RIA authorization to give him the money? The money was sent on November 4th and it is November 18th, and Xoom is unable to solve this problem. Xoom gave me a case number and that's the complete silence since. I have practically sent an E-Mail every day to remind them that they have to refund me back my money but I do not get any answer from them? When you look at RIA reviews, you realize that actually people who use the services of "this company" are having a lot of trouble getting their money. RIA stays with the money of the beneficiaries. So we can consider RIA as a SCAM? I do not understand why a subsidiary as XOOM/PAYPAL of Apple has associated with crooks to tarnish their reputation. RIA are thieves and XOOM / PAYPAL are totally incompetent to solve a problem when there is one? In order to get back my legitimate money, I had to ask my bank to open a dispute with XOOM and I am in contact with my lawyer in order to take all legal actions against this company. Xoom treats its customers with a contempt that has no comparison. Although, I repeat to them that the money I send is necessary for the survival of the beneficiaries, they really don’t care? Never use the services of XOOM / PAYPAL because when you have a problem, they let you down. I can assure you of that.
2 Xoom and RIA CROOK Association. I use Xoom to send money to my son who is studying in France and also to help my brother. To pick up the cash, Xoom uses the services of the” company RIA”. And that's where the problem starts. Indeed, my son went to 2 agencies in the city of Marseille and the two agencies refused to give him the money because RIA had not given the authorization. I spoke through the phone with a lady who works at the agency who told me that they had a lot of trouble with RIA and the best way is to cancel the transaction and claim the refund to XOOM. That's what I did. The transaction was canceled by Xoom last August. We are now in November and Xoom never refunded my money. Xoom sent me a message saying that the money has never been debited from my account, so no refund. Xoom lies because the money has been debited from my account. I have plausible evidence for that. The other case, I send every month to my brother some money to help him with the common expenses. When my brother went to the agency to withdraw the money, the employee told him that he had the transaction number but not the RIA authorization to give him the money? The money was sent on November 4th and it is November 18th, and Xoom is unable to solve this problem. Xoom gave me a case number and that's the complete silence since. I have practically sent an E-Mail every day to remind them that they have to refund me back my money but I do not get any answer from them? When you look at RIA reviews, you realize that actually people who use the services of "this company" are having a lot of trouble getting their money. RIA stays with the money of the beneficiaries. So we can consider RIA as a SCAM? I do not understand why a subsidiary as XOOM/PAYPAL of Apple has associated with crooks to tarnish their reputation. RIA are thieves and XOOM / PAYPAL are totally incompetent to solve a problem when there is one? In order to get back my legitimate money, I had to ask my bank to open a dispute with XOOM and I am in contact with my lawyer in order to take all legal actions against this company. Xoom treats its customers with a contempt that has no comparison. Although, I repeat to them that the money I send is necessary for the survival of the beneficiaries, they really don’t care? Never use the services of XOOM / PAYPAL because when you have a problem, they let you down. I can assure you of that.
3 Xoom and RIA CROOK Association. I use Xoom to send money to my son who is studying in France and also to help my brother. To pick up the cash, Xoom uses the services of the” company RIA”. And that's where the problem starts. Indeed, my son went to 2 agencies in the city of Marseille and the two agencies refused to give him the money because RIA had not given the authorization. I spoke through the phone with a lady who works at the agency who told me that they had a lot of trouble with RIA and the best way is to cancel the transaction and claim the refund to XOOM. That's what I did. The transaction was canceled by Xoom last August. We are now in November and Xoom never refunded my money. Xoom sent me a message saying that the money has never been debited from my account, so no refund. Xoom lies because the money has been debited from my account. I have plausible evidence for that. The other case, I send every month to my brother some money to help him with the common expenses. When my brother went to the agency to withdraw the money, the employee told him that he had the transaction number but not the RIA authorization to give him the money? The money was sent on November 4th and it is November 18th, and Xoom is unable to solve this problem. Xoom gave me a case number and that's the complete silence since. I have practically sent an E-Mail every day to remind them that they have to refund me back my money but I do not get any answer from them? When you look at RIA reviews, you realize that actually people who use the services of "this company" are having a lot of trouble getting their money. RIA stays with the money of the beneficiaries. So we can consider RIA as a SCAM? I do not understand why a subsidiary as XOOM/PAYPAL of Apple has associated with crooks to tarnish their reputation. RIA are thieves and XOOM / PAYPAL are totally incompetent to solve a problem when there is one? In order to get back my legitimate money, I had to ask my bank to open a dispute with XOOM and I am in contact with my lawyer in order to take all legal actions against this company. Xoom treats its customers with a contempt that has no comparison. Although, I repeat to them that the money I send is necessary for the survival of the beneficiaries, they really don’t care? Never use the services of XOOM / PAYPAL because when you have a problem, they let you down. I can assure you of that.
3 Xoom and RIA CROOK Association. I use Xoom to send money to my son who is studying in France and also to help my brother. To pick up the cash, Xoom uses the services of the” company RIA”. And that's where the problem starts. Indeed, my son went to 2 agencies in the city of Marseille and the two agencies refused to give him the money because RIA had not given the authorization. I spoke through the phone with a lady who works at the agency who told me that they had a lot of trouble with RIA and the best way is to cancel the transaction and claim the refund to XOOM. That's what I did. The transaction was canceled by Xoom last August. We are now in November and Xoom never refunded my money. Xoom sent me a message saying that the money has never been debited from my account, so no refund. Xoom lies because the money has been debited from my account. I have plausible evidence for that. The other case, I send every month to my brother some money to help him with the common expenses. When my brother went to the agency to withdraw the money, the employee told him that he had the transaction number but not the RIA authorization to give him the money? The money was sent on November 4th and it is November 18th, and Xoom is unable to solve this problem. Xoom gave me a case number and that's the complete silence since. I have practically sent an E-Mail every day to remind them that they have to refund me back my money but I do not get any answer from them? When you look at RIA reviews, you realize that actually people who use the services of "this company" are having a lot of trouble getting their money. RIA stays with the money of the beneficiaries. So we can consider RIA as a SCAM? I do not understand why a subsidiary as XOOM/PAYPAL of Apple has associated with crooks to tarnish their reputation. RIA are thieves and XOOM / PAYPAL are totally incompetent to solve a problem when there is one? In order to get back my legitimate money, I had to ask my bank to open a dispute with XOOM and I am in contact with my lawyer in order to take all legal actions against this company. Xoom treats its customers with a contempt that has no comparison. Although, I repeat to them that the money I send is necessary for the survival of the beneficiaries, they really don’t care? Never use the services of XOOM / PAYPAL because when you have a problem, they let you down. I can assure you of that.
1 Xoom and RIA CROOK Association. I use Xoom to send money to my son who is studying in France and also to help my brother. To pick up the cash, Xoom uses the services of the” company RIA”. And that's where the problem starts. Indeed, my son went to 2 agencies in the city of Marseille and the two agencies refused to give him the money because RIA had not given the authorization. I spoke through the phone with a lady who works at the agency who told me that they had a lot of trouble with RIA and the best way is to cancel the transaction and claim the refund to XOOM. That's what I did. The transaction was canceled by Xoom last August. We are now in November and Xoom never refunded my money. Xoom sent me a message saying that the money has never been debited from my account, so no refund. Xoom lies because the money has been debited from my account. I have plausible evidence for that. The other case, I send every month to my brother some money to help him with the common expenses. When my brother went to the agency to withdraw the money, the employee told him that he had the transaction number but not the RIA authorization to give him the money? The money was sent on November 4th and it is November 18th, and Xoom is unable to solve this problem. Xoom gave me a case number and that's the complete silence since. I have practically sent an E-Mail every day to remind them that they have to refund me back my money but I do not get any answer from them? When you look at RIA reviews, you realize that actually people who use the services of "this company" are having a lot of trouble getting their money. RIA stays with the money of the beneficiaries. So we can consider RIA as a SCAM? I do not understand why a subsidiary as XOOM/PAYPAL of Apple has associated with crooks to tarnish their reputation. RIA are thieves and XOOM / PAYPAL are totally incompetent to solve a problem when there is one? In order to get back my legitimate money, I had to ask my bank to open a dispute with XOOM and I am in contact with my lawyer in order to take all legal actions against this company. Xoom treats its customers with a contempt that has no comparison. Although, I repeat to them that the money I send is necessary for the survival of the beneficiaries, they really don’t care? Never use the services of XOOM / PAYPAL because when you have a problem, they let you down. I can assure you of that.
1 Great service. Very fast and reliable. If you are new to Xoom, Get $25 by using below referral link. <external link removed>
0 Great service. Very fast and reliable. If you are new to Xoom, Get $25 by using below referral link. https://refer.xoom.com/s/Amit166
0 I will forewarn people who use Xoom to beware. After successfully using Xoom for over a year to make monthly transfers of money to the Philippines, my last few transfers have been inexplicably held up. I depend on my transfers to be sent immediately but such has not been the case recently. An example in point: on 10/28/19, I sent an online transfer of $160 with the funds to be taken electronically from my bank account. After a couple of hours, I noted that the transaction was not complete. I called customer service to question what the holdup was. The Xoom rep explained that it would take 3-4 business days to complete the transaction, this in spite that is was all electronic. There was no indication that my transfer would be held up until Xoom had my funds in hand. Both Moneygram and Western Union clearly indicate what forms of payment (ATM card vs direct electronic bank withdrawal) will be transferred immediately and which will take 3-4 days. I always check to ensure I’m using the form of payment which will be transferred immediately. Xoom, however, had no such indication. As such, I used electronic bank withdrawal only to be told it would take 3-4 business days to complete the transfer. If I had know that and if Xoom had provided me with that information, I would have chosen either Moneygram or Western Union. I then asked the rep to cancel the transaction and the rep told me she would do so but it would again take 3-4 business days to refund my money..... supposedly until the transaction had cleared my bank and they had their money. Today, on 10/29/19, I saw that Xoom had already taken the $160 out of my account but no refund had been issued. So I called Xoom once again and asked if my refund would be forthcoming tomorrow, on 10/30/19, but I was told that it would again take 3-4 business days for the refund to “be processed”. So Xoom has my $160 and they know it but they refuse to process an electronic refund which should only take minutes. There was no reasoning with the reps in spite of me remaining calm and professional. Both the first rep with whom I spoke and the supervisor sounded like robots talking, obviously reading off of a script. Not one word as to what I was saying was acknowledged. So again, be forewarned to go with a more professional and reliable company rather than Xoom!
3 I will forewarn people who use Xoom to beware. After successfully using Xoom for over a year to make monthly transfers of money to the Philippines, my last few transfers have been inexplicably held up. I depend on my transfers to be sent immediately but such has not been the case recently. An example in point: on 10/28/19, I sent an online transfer of $160 with the funds to be taken electronically from my bank account. After a couple of hours, I noted that the transaction was not complete. I called customer service to question what the holdup was. The Xoom rep explained that it would take 3-4 business days to complete the transaction, this in spite that is was all electronic. There was no indication that my transfer would be held up until Xoom had my funds in hand. Both Moneygram and Western Union clearly indicate what forms of payment (ATM card vs direct electronic bank withdrawal) will be transferred immediately and which will take 3-4 days. I always check to ensure I’m using the form of payment which will be transferred immediately. Xoom, however, had no such indication. As such, I used electronic bank withdrawal only to be told it would take 3-4 business days to complete the transfer. If I had know that and if Xoom had provided me with that information, I would have chosen either Moneygram or Western Union. I then asked the rep to cancel the transaction and the rep told me she would do so but it would again take 3-4 business days to refund my money..... supposedly until the transaction had cleared my bank and they had their money. Today, on 10/29/19, I saw that Xoom had already taken the $160 out of my account but no refund had been issued. So I called Xoom once again and asked if my refund would be forthcoming tomorrow, on 10/30/19, but I was told that it would again take 3-4 business days for the refund to “be processed”. So Xoom has my $160 and they know it but they refuse to process an electronic refund which should only take minutes. There was no reasoning with the reps in spite of me remaining calm and professional. Both the first rep with whom I spoke and the supervisor sounded like robots talking, obviously reading off of a script. Not one word as to what I was saying was acknowledged. So again, be forewarned to go with a more professional and reliable company rather than Xoom!
3 Unbelievable! I began with a transaction to send money to the Philippines at 8:52pm. I received two separate emails, 12 hours apart telling me that the transaction was pending and asking me to call them to verify. Two separate agents on both calls asked a bunch of questions which were irrelevant and none of their business, like what was the money for, did I own a house there, what was the relationship I had with the recipient, etc. The first agent wanted a copy of my driver's license as well, which was sent. All this was under the guise of 'protecting me from fraud'. Had I simply gone to my local WalMart and used Western Union, the money would have been transferred in 10 minutes, instead of wasting 15 hours with Xoom! PayPal is a great service. This one is terrible!
5 Unbelievable! I began with a transaction to send money to the Philippines at 8:52pm. I received two separate emails, 12 hours apart telling me that the transaction was pending and asking me to call them to verify. Two separate agents on both calls asked a bunch of questions which were irrelevant and none of their business, like what was the money for, did I own a house there, what was the relationship I had with the recipient, etc. The first agent wanted a copy of my driver's license as well, which was sent. All this was under the guise of 'protecting me from fraud'. Had I simply gone to my local WalMart and used Western Union, the money would have been transferred in 10 minutes, instead of wasting 15 hours with Xoom! PayPal is a great service. This one is terrible!
5 After over a year doing business this company just canceled my account with no valid reason leaving me stranded in supporting my family. Thanks Xoom!!
3 After over a year doing business this company just canceled my account with no valid reason leaving me stranded in supporting my family. Thanks Xoom!!
3 in 2015-17 they were giving competitive rates, i use to prefere them but now rate is always low and they take same or more time compare to other competitors. They spend all their money on advertisement these days on you tube adds etc. I stopped my transferred through Xoom last 2 years. We are not interested in yours adds . we need good rate and your rates are always Rs.1-1.50 low compare to others and market rate.
1 in 2015-17 they were giving competitive rates, i use to prefere them but now rate is always low and they take same or more time compare to other competitors. They spend all their money on advertisement these days on you tube adds etc. I stopped my transferred through Xoom last 2 years. We are not interested in yours adds . we need good rate and your rates are always Rs.1-1.50 low compare to others and market rate.
1 I did first transaction on xoom, After 1 week my transaction has been cancelled. I provided all the necessary documents and whenever you call to customer care, it says system is down. Very disappointing..
2 I did first transaction on xoom, After 1 week my transaction has been cancelled. I provided all the necessary documents and whenever you call to customer care, it says system is down. Very disappointing..
2 If you are going to send a big amount you better send it somewhere else, I sent $10,000.00 on Sep 20,2019 and today Sep 28,2019 they sent me an email saying they would like to know more about my bank statement. It's not that I can't prove where my money comes from, I'm upset they took this long to ask for the documents, I've been calling them every day what do they need, what can papers can I send you to speed up the transaction so they can liberate my money, this was a medical emergency that my family had and that's the reason I sent so much money, it's very upsetting they don't take care of their customers, why didn't they ask me for the documents on day 1, even though I kept on calling and their answer was always the same "it's under review". If I was the owner of this company I'll make sure my employees do their job and check every single money transfer to improve the service. After many phone calls and many days I decided to cancel the transfer only to learn this is going to take 4-5 days to get my money back, it's just ridiculously annoying. Very disappointed with their service.
3 If you are going to send a big amount you better send it somewhere else, I sent $10,000.00 on Sep 20,2019 and today Sep 28,2019 they sent me an email saying they would like to know more about my bank statement. It's not that I can't prove where my money comes from, I'm upset they took this long to ask for the documents, I've been calling them every day what do they need, what can papers can I send you to speed up the transaction so they can liberate my money, this was a medical emergency that my family had and that's the reason I sent so much money, it's very upsetting they don't take care of their customers, why didn't they ask me for the documents on day 1, even though I kept on calling and their answer was always the same "it's under review". If I was the owner of this company I'll make sure my employees do their job and check every single money transfer to improve the service. After many phone calls and many days I decided to cancel the transfer only to learn this is going to take 4-5 days to get my money back, it's just ridiculously annoying. Very disappointed with their service.
3 Outstanding service, program is easy to use and quick. I have been sending money back home to Argentina for many years, and it always has been a pain. Xoom made it so easy and fast that I wish I knew about it sooner! thanks for the great service you provide!
0 Outstanding service, program is easy to use and quick. I have been sending money back home to Argentina for many years, and it always has been a pain. Xoom made it so easy and fast that I wish I knew about it sooner! thanks for the great service you provide!
0 I love how easy it is to use and how fast the money is ready for pick up, I also like that I get real time notifications of the process from when it’s ready to be picked up to when my family has picked the money up, I’ve never had a problem with any type of transaction!! Excellent service!!!!!
1 I love how easy it is to use and how fast the money is ready for pick up, I also like that I get real time notifications of the process from when it’s ready to be picked up to when my family has picked the money up, I’ve never had a problem with any type of transaction!! Excellent service!!!!!
1 I LOVE XOOM! Western Union is a rip-off, Moneygram is good but they will take your money even though you may cancel it or you make a mistake....AND YOU HAVE TO WAIT 15 DAYS TO GET IT BACK. XOOM is the BEST! The fees are very fair and I have never had any problems with them. I am blessed to have found them. GO XOOM!
0 I LOVE XOOM! Western Union is a rip-off, Moneygram is good but they will take your money even though you may cancel it or you make a mistake....AND YOU HAVE TO WAIT 15 DAYS TO GET IT BACK. XOOM is the BEST! The fees are very fair and I have never had any problems with them. I am blessed to have found them. GO XOOM!
0 Fast and easy, very convenient, right from my phone. Secured and safe due to the option of text messages for the transfer and pickup of the money sent which makes you feel that it went to the right recipient.
0 Fast and easy, very convenient, right from my phone. Secured and safe due to the option of text messages for the transfer and pickup of the money sent which makes you feel that it went to the right recipient.
0 I have been using Xoom for over 5 years to send money to several people in different countries. The process is easy, fast, accurate and safe.
0 I have been using Xoom for over 5 years to send money to several people in different countries. The process is easy, fast, accurate and safe.
0 XOOM has been excellent for several years for my wife sending her family money in the Philippines! We have had a few issues (our fault) and the XOOM customer service resoled the problem quickly! I have used PayPal for years for business and also XOOM. I would highly recommend both company's!
0 XOOM has been excellent for several years for my wife sending her family money in the Philippines! We have had a few issues (our fault) and the XOOM customer service resoled the problem quickly! I have used PayPal for years for business and also XOOM. I would highly recommend both company's!
0 I love Xoom and use it 3 times a month to send money to the Philippines. I never have any issues and the money is available to my girlfriend there within seconds and you can't beat the fee. Thank you for the service you're a lifesaver.
0 I love Xoom and use it 3 times a month to send money to the Philippines. I never have any issues and the money is available to my girlfriend there within seconds and you can't beat the fee. Thank you for the service you're a lifesaver.
0 Xoom is fast, reliable and very cost effective. Their fees are the best in the business. Five star service all the way. I highly recommend them.
0 Xoom is fast, reliable and very cost effective. Their fees are the best in the business. Five star service all the way. I highly recommend them.
0 I have been using this app for like 1or 2 years. Very reliable whenever face with a problem with a transaction the customer representatives are always helpful and solve the issue asap. Would definitely recommend xoom to friends and family. Its fast and efficient.
0 I have been using this app for like 1or 2 years. Very reliable whenever face with a problem with a transaction the customer representatives are always helpful and solve the issue asap. Would definitely recommend xoom to friends and family. Its fast and efficient.
0 Xoom has been a lifesaver in being able to quickly send money to my son studying in Canada. I had tried other services, but Xoom made it easy.
0 Xoom has been a lifesaver in being able to quickly send money to my son studying in Canada. I had tried other services, but Xoom made it easy.
0 I used many services before, this may cost a dollar more but it is so much more efficient and a person gets all the money that you send very great service and reliable thank you
0 I used many services before, this may cost a dollar more but it is so much more efficient and a person gets all the money that you send very great service and reliable thank you
0 I used XOOM more than three times to send money from USA to INDIA. Its very fast, most efficient and cost effective. I have never had a problem.XOOX is a five star service all the way.
0 I used XOOM more than three times to send money from USA to INDIA. Its very fast, most efficient and cost effective. I have never had a problem.XOOX is a five star service all the way.
0 I would say once you are set with them things went very well. I have had the account for three year and did not use it over the last year or so. They would not approve my transfer, but that was because they could not get hold of me on the phone to verify. That is all fixed now. Transferred to checking accounts in both US an CR.
0 I would say once you are set with them things went very well. I have had the account for three year and did not use it over the last year or so. They would not approve my transfer, but that was because they could not get hold of me on the phone to verify. That is all fixed now. Transferred to checking accounts in both US an CR.
0 Like many, I have a need to send money overseas on regular bases. Over the years I have used many companies. Xoom is by far the most convenient, offers the best exchange rates and has one of the lowest fees. Once you link your bank account, sending money overseas is easier than doing it domestically by local banks. I only hope in the near future to be able to pay for transfers using my PayPal balance.
0 Like many, I have a need to send money overseas on regular bases. Over the years I have used many companies. Xoom is by far the most convenient, offers the best exchange rates and has one of the lowest fees. Once you link your bank account, sending money overseas is easier than doing it domestically by local banks. I only hope in the near future to be able to pay for transfers using my PayPal balance.
0 Like many, I have a need to send money overseas to family members on regular bases. After using many different companies, Xoom is by far the most convenient and amongst the cheapest. Once you link your bank account, sending money around the globe is easier than domestically. I hope that I can use money in my PayPal balance to send money in the near future.
0 Like many, I have a need to send money overseas to family members on regular bases. After using many different companies, Xoom is by far the most convenient and amongst the cheapest. Once you link your bank account, sending money around the globe is easier than domestically. I hope that I can use money in my PayPal balance to send money in the near future.
0 Service is fast and reliable, only issue I have is the fees, I use Xoom twice per month and the fees of $17.99 to send the transfer with debit card to cash pickup in Mexico is higher then any other company.
0 Service is fast and reliable, only issue I have is the fees, I use Xoom twice per month and the fees of $17.99 to send the transfer with debit card to cash pickup in Mexico is higher then any other company.
0 Xoom is the most reliable and dependable money transfer service I have ever used! I've used it for many years now. If ever an issue occurs (usually on the recipient's bank's end), customer services always helps resolve the problem quickly. Thank you Xoom and PayPal. PLEASE keep up the good work.
0 Xoom is the most reliable and dependable money transfer service I have ever used! I've used it for many years now. If ever an issue occurs (usually on the recipient's bank's end), customer services always helps resolve the problem quickly. Thank you Xoom and PayPal. PLEASE keep up the good work.
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