Xoom Money Transfer

HIGHLIGHTS

Xoom, a PayPal service, is a digital money transfer provider based in San Francisco, CA. Xoom offers a convenient way to send money, reload pre-paid mobile phones, and pay bills for family and friends around the world in a fast, secure, and cost-effective way, using your mobile phone, tablet or desktop computer. Using Xoom, customers can send money to over 60 countries, including Mexico, India, the Philippines, and throughout Europe, Asia, and Africa.

Since 2001, Xoom has been a leading force in transforming the remittance industry. Xoom was one of the first companies to spearhead the move from brick-and-mortar remittance services to a digital experience; then came the platform shift from desktop to mobile channels. Whether it’s expanding its country footprint to serve more recipient countries, directly partnering with local banks and utility companies, or innovating new product features, Xoom has been steadfast in its commitment to making international remittances easier, more secure, and more affordable for people.

* May not be available for all transactions. Transaction amounts depend on various factors, including but not limited to approval by the Xoom proprietary anti-fraud verification system, disbursement method, recipient country, and partner processing limits.

** Speed of service subject to processing systems availability, good funds availability, IMPS transaction sending limits, and approval by Xoom’s and Indian banking partners’ verification systems. May not be available for all transactions. Instant deposits to India are processed through Xoom’s partnership with Punjab National Bank and/or HDFC Bank.  Xoom does not partner with any other bank for instant deposits.

*** For transactions submitted during bank processing hours in India Monday to Friday 9 a.m. – 5 p.m. and Saturday 9 a.m. - 11 a.m. IST. Speed of service subject to bank processing hours in India, processing systems availability, good funds availability and approval by each of Xoom and Indian banking partner’s verification system. May not be available for all transactions.

FEATURES ((Currently showing rates for USA to IND change)

Today's Rate
For New Users Only
$ Amount
₹ Exchange Rate
$0 - $999999
₹*
For Returning Users
$ Amount
₹ Exchange Rate
$0 - $999999
₹80.66*
Exchange Rate Type
Locked-in
Transfer Fee
Bank Account
$ Amount
Fee
Up to $500
$2.99
$501 - $999
$4.99
$1000 - $50000
$0.00
Fees may be more when paying with a Debit Card or Credit Card
Transfer Time
Bank Deposit
Instant to 2 Hours
Cash Pickup
Instant to 2 Hours
Transfer Type
  • Credit Card/Debit Card
  • ACH Transfer
Daily Transfer Limit
$50,000
Customer Service Info
1 (877) 815-1531 or 1 (415) 395-4225
Company Headquarter
San Francisco, California
Company Type
Remittance Providers
Mobile App
N/A
Company Established
2001
Text Update (SMS)
Yes
Email Updates
Yes
Provider's FAQs
-
Referral Program
Yes
Key Feature
  • Only Xoom gives you the perfect combo of fast bank deposits and amazingly better exchange rates.
  • Send up to $50,000 per transaction.
Document Requirements

USER REVIEWS

Mariamma John
Posted on April 28, 2022 10:43 am

I tried to send money to india from my bank account,after everything done I received email that my transaction canceled.I called customer service to know why transaction canceled the lady ROCHELLE asked me too much questions about the verification which is why am I sending the money and she want to know where I am currently locating when I send money,and if I am sharing anyone my family about the transaction ???????????? I don’t understand why she is asking this bullshit questions.It’s my money ,my account it’s none of their business asking these questions.The lady ROCHELLE is too much she ate my head.I never recommend anyone to use Xoom.

 
Tushar
Posted on July 15, 2021 05:14 pm

They blocked my account after 8 years for no particular reason. I used a new bank account and they couldn't verify it. that's it and when I called them to ask why, they blocked my account.

 
Katherine
Posted on June 21, 2021 05:35 pm

SUCKS! They say they work "hand in hand" with Paypal, who I've been using, but oops! Not really (one had to give me a different customer service #, even though I was calling the one provided in the email they sent me!). It will be 1-3 days to send my recipient cash. I should've just driven the 20 minutes to Walmart; I would have been finished sooner, AND the money would be there. Also, honestly, I'm not horrible with accents, but I kept having to say to all the (trying to be helpful) Mexicans "Excuse me?" to have them repeat themselves.

 
Navya
Posted on June 21, 2021 07:06 am

Pathetic customer service.They just waste your time.You really dont get any support on the transaction done.

 
Mark David
Posted on March 08, 2021 08:14 pm

It worked great for the first time but now it sucks. Always canceling my transfers. I’m spending more time on the phone with them than anything

 
Izaltina
Posted on January 28, 2021 12:09 pm

I have been call Xoom for two month without stop to update my information to make a transfer. I sent two passport, drive license, Marriage certificate, Pay stubs, several Bank statements. Today went to my bank Chase got other bank statement I guess is not enough. I called to Xoom then the employer are rude call me by Man, Man. I request to be call by my name. My issues have not been solved I am in level 3. I have no option after been attempt to solve my issues with the company 100 times by emails and phone calls. I am going to Transferwise.

 
Robert
Posted on January 12, 2021 12:19 pm

At first, Xoom was great and their fees were competitive. But TWICE now, they are giving me transaction verification numbers WITHOUT completing the transfer. When I call, they refuse to talk to me about the missing transfer funds. When I ask for a Supervisor, they never call back. We can't use a service that lies to its customers.

 
John Doherty
Posted on January 08, 2021 08:28 am

I had an account with this POS company. My email address changed but they were unable to understand that and claim I violated their user agreement. I sent a small amount of money to a family member but it was cancelled after Xoom took my money, which I never got back. I asked for an explanation but was never told why they cancelled my account. Useless company.

 
Debe
Posted on December 14, 2020 03:45 pm

Very reliable, I've been using xoom for so many years.

 
Jeff Robinson
Posted on December 08, 2020 03:17 pm

Couldn't have possibly made transactions more cumbersome, difficult, or frustrating. After numerous initial security hoops were jumped through, Xoom allowed several transactions to process seamlessly. Then, randomly decided that I didn't pass a security test!

 
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