Xoom Money Transfer

HIGHLIGHTS

Xoom, a PayPal service, is a digital money transfer provider based in San Francisco, CA. Xoom offers a convenient way to send money, reload pre-paid mobile phones, and pay bills for family and friends around the world in a fast, secure, and cost-effective way, using your mobile phone, tablet or desktop computer. Using Xoom, customers can send money to over 60 countries, including Mexico, India, the Philippines, and throughout Europe, Asia, and Africa.

Since 2001, Xoom has been a leading force in transforming the remittance industry. Xoom was one of the first companies to spearhead the move from brick-and-mortar remittance services to a digital experience; then came the platform shift from desktop to mobile channels. Whether it’s expanding its country footprint to serve more recipient countries, directly partnering with local banks and utility companies, or innovating new product features, Xoom has been steadfast in its commitment to making international remittances easier, more secure, and more affordable for people.

* May not be available for all transactions. Transaction amounts depend on various factors, including but not limited to approval by the Xoom proprietary anti-fraud verification system, disbursement method, recipient country, and partner processing limits.

** Speed of service subject to processing systems availability, good funds availability, IMPS transaction sending limits, and approval by Xoom’s and Indian banking partners’ verification systems. May not be available for all transactions. Instant deposits to India are processed through Xoom’s partnership with Punjab National Bank and/or HDFC Bank.  Xoom does not partner with any other bank for instant deposits.

*** For transactions submitted during bank processing hours in India Monday to Friday 9 a.m. – 5 p.m. and Saturday 9 a.m. - 11 a.m. IST. Speed of service subject to bank processing hours in India, processing systems availability, good funds availability and approval by each of Xoom and Indian banking partner’s verification system. May not be available for all transactions.

FEATURES ((Currently showing rates for USA to IND change)

Today's Rate
$ Amount
₹ Exchange Rate
$0 - $50
----
$0 - $999999
----
$51 - $1999
----
$2000 - $9999
----
$10000 - $50000
----
Exchange Rate Type
Locked-in
Transfer Fee
Bank Account
$ Amount
Fee
Up to $500
$2.99
$501 - $999
$4.99
$1000 - $50000
$0.00
Fees may be more when paying with a Debit Card or Credit Card
Transfer Time
Bank Deposit
Instant to 2 Hours
Cash Pickup
Instant to 2 Hours
Transfer Type
  • Credit Card/Debit Card
  • ACH Transfer
Daily Transfer Limit
$50,000
Customer Service Info
-
Company Headquarter
San Francisco, California
Company Type
Remittance Providers
Mobile App
N/A
Company Established
2001
Text Update (SMS)
Yes
Email Updates
Yes
Provider's FAQs
-
Referral Program
Yes
Key Feature
  • Only Xoom gives you the perfect combo of fast bank deposits and amazingly better exchange rates.
  • Send up to $50,000 per transaction.
Document Requirements

USER REVIEWS

Sezer
Posted on January 31, 2024 01:11 am

As their shitty parent paypal, this company will pretend they will do the job but after 1 day they will come back and ask all personal documents. This is a scam. If you need documents, ask in the beginning. Total shitty disrespectful company, keep away unless you have to. I am just trying to get my money back.

 
Marc
Posted on January 19, 2024 06:57 am

I have used xoom fairly regularly over the last seven years. Generally, it was working very well. Three months ago I transferred $2200 from the US to the UK and the money never arrived. I’ve provided every documentation that xoom has requested… And they still can’t find the money. I’m now being forced to take legal action. Once you give them everything they ask for… And they still can’t find the money… All you hear is crickets.

 
Joe saladi
Posted on November 16, 2023 04:23 pm

Paolo the rudest most unprofessional representative I dealt with in 6 Plus decades on earth. Horrible service 1 hour on the phone promises promises never lets the transaction go through and disconnects me with no explanation. Rude and disgraceful. With a million other ways to send money I will never use these horrible people or their disgraceful Representatives again. They should start by firing him.. This idiot refused to give us a supervisor when requested numerous times. He is a Disgrace.

 
David
Posted on May 05, 2023 12:29 pm

I tried to use Xoom. I REALLY tried. I made about 20 hours of calls to their customer service and verification department. Basically it just does not work. Most infuriating customer service personal on earth.

 
Elizabeth
Posted on February 18, 2023 08:42 am

Tried to send $100 to a friend in Ghana. First was notified by Xoom that the money had reached my friend's bank. The next day I was notified that the transaction had been cancelled, with no reason given. Upon calling the customer service line I was told that "our bank partner gave no reason for cancelling the transaction." My friend badly needed the money immediately, and now we're up a creek. Was it because it was Africa? But technically Xoom sends money to Africa. It was a small amount of money, so there should'nt be a $ limit. I'm absolutely disgusted with Xoom. Don't promise what you won't deliver.

 
Saravanakumar
Posted on December 08, 2022 08:44 am

Transaction done a week ago, still money isn't received in target account. Multiple calls to customer care, emails to customer care. Nothing happens. When you are in an emergency to send money, never use their services. I am quitting Xoom today.

 
Mariamma John
Posted on April 28, 2022 10:43 am

I tried to send money to india from my bank account,after everything done I received email that my transaction canceled.I called customer service to know why transaction canceled the lady ROCHELLE asked me too much questions about the verification which is why am I sending the money and she want to know where I am currently locating when I send money,and if I am sharing anyone my family about the transaction ???????????? I don’t understand why she is asking this bullshit questions.It’s my money ,my account it’s none of their business asking these questions.The lady ROCHELLE is too much she ate my head.I never recommend anyone to use Xoom.

 
Tushar
Posted on July 15, 2021 05:14 pm

They blocked my account after 8 years for no particular reason. I used a new bank account and they couldn't verify it. that's it and when I called them to ask why, they blocked my account.

 
Katherine
Posted on June 21, 2021 05:35 pm

SUCKS! They say they work "hand in hand" with Paypal, who I've been using, but oops! Not really (one had to give me a different customer service #, even though I was calling the one provided in the email they sent me!). It will be 1-3 days to send my recipient cash. I should've just driven the 20 minutes to Walmart; I would have been finished sooner, AND the money would be there. Also, honestly, I'm not horrible with accents, but I kept having to say to all the (trying to be helpful) Mexicans "Excuse me?" to have them repeat themselves.

 
Navya
Posted on June 21, 2021 07:06 am

Pathetic customer service.They just waste your time.You really dont get any support on the transaction done.

 
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