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I have been using Zenbanx since last couple of months and I always got the best rate available with prompt response from the customer the service and quick transfer to my Indian account.
1 I have been using Zenbanx since last couple of months and I always got the best rate available with prompt response from the customer the service and quick transfer to my Indian account.
1 I like the Zenbanx app - very user friendly. Whenever I get stuck or have trouble, I can always get someone from customer service to help. They are very patient and friendly on the phone. Better than going to the bank if you ask me!
1 I like the Zenbanx app - very user friendly. Whenever I get stuck or have trouble, I can always get someone from customer service to help. They are very patient and friendly on the phone. Better than going to the bank if you ask me!
1 I usually do not write reviews, but I felt that my opinion about this service is worth sharing. What I like about this company is that they not only cater to transfer services but also give you other unique featuring in banking which is very interesting and all app based. My most favorite feature is how you can have 9 different standard currency balances all at once which made my travelling so easy and convenient by saving a lot on last minute conversion fees at the airport. Ever since I started using this service, I have not had the hassle of having to run to an exchange unit to get my money converted. I do it on my app wherever I want and whenever I want. If you are a frequent business traveler, I say you will enjoy this service.
1 I usually do not write reviews, but I felt that my opinion about this service is worth sharing. What I like about this company is that they not only cater to transfer services but also give you other unique featuring in banking which is very interesting and all app based. My most favorite feature is how you can have 9 different standard currency balances all at once which made my travelling so easy and convenient by saving a lot on last minute conversion fees at the airport. Ever since I started using this service, I have not had the hassle of having to run to an exchange unit to get my money converted. I do it on my app wherever I want and whenever I want. If you are a frequent business traveler, I say you will enjoy this service.
1 I have always had good experience with ZENBANX, It is really reliable. I have tried both App and Website, both works great.
1 I have always had good experience with ZENBANX, It is really reliable. I have tried both App and Website, both works great.
1 I started using Zenbanx when my husband and I went on a trip to Europe. The Zenbanx debit card was our only form of payment for 10 days - we didn’t have to use anything else! We paid for everything and even used the ATMs without any problems. We are going on another trip for the holidays in a couple of weeks and the Zenbanx debit card is what I will bring!
0 
I started using Zenbanx when my husband and I went on a trip to Europe. The Zenbanx debit card was our only form of payment for 10 days - we didn’t have to use anything else! We paid for everything and even used the ATMs without any problems. We are going on another trip for the holidays in a couple of weeks and the Zenbanx debit card is what I will bring!
0 Honestly I was a little skeptical about creating an account at first. I met them at an event where I was given a demo. Their features caught my attention, though I was a bit doubtful, I went ahead and downloaded the app. The only reason I tried it was because you do not have to have a min balance or make a payment to open the account. I tested out the service for a while and now I must say I AM IMPRESSED plus they give me 1% interest on my US balance which is fabulous!
0 Honestly I was a little skeptical about creating an account at first. I met them at an event where I was given a demo. Their features caught my attention, though I was a bit doubtful, I went ahead and downloaded the app. The only reason I tried it was because you do not have to have a min balance or make a payment to open the account. I tested out the service for a while and now I must say I AM IMPRESSED plus they give me 1% interest on my US balance which is fabulous!
0 I am a recent graduate who started full time work few months ago. Came across Zenbanx while I was looking for a service to be able to send money back home to my family. To be frank I tried out a few services at the market to see which works best for me. Zenbanx is great, specially with respect to its level of ease and is very user friendly. They have made sending money back home as easy as it can get. I always recommend this to my friends. Great app!
0 I am a recent graduate who started full time work few months ago. Came across Zenbanx while I was looking for a service to be able to send money back home to my family. To be frank I tried out a few services at the market to see which works best for me. Zenbanx is great, specially with respect to its level of ease and is very user friendly. They have made sending money back home as easy as it can get. I always recommend this to my friends. Great app!
0 I love using my Zenbanx account to earn interest. They have no minimums and offer 1% interest rate! It’s idea for savings. The app is easy to use - doesn’t take long at all to transfer money to my other bank accounts, or to friends and family members. I have referred Zenbanx to a lot of people and they’ve all come back with great feedback.
0 I love using my Zenbanx account to earn interest. They have no minimums and offer 1% interest rate! It’s idea for savings. The app is easy to use - doesn’t take long at all to transfer money to my other bank accounts, or to friends and family members. I have referred Zenbanx to a lot of people and they’ve all come back with great feedback.
0 It seemed like such a good idea. however, when travelling in England last May I had problems with debit card. It turns out there is a known problem (still not fixed 6 months later) with their processor. The processor marks up the request amount by about 45% which in my case was over my balance and I was told I do not have sufficient funds. The only way around it was to take less money out. However, with the fee it was now more costly to take the money out versus bringing cash from my bank back home. Will be in Europe again next May and if they haven't fixed the problem I will close my account and take the hit on the various currencies I have. -Bob.
0 It seemed like such a good idea. however, when travelling in England last May I had problems with debit card. It turns out there is a known problem (still not fixed 6 months later) with their processor. The processor marks up the request amount by about 45% which in my case was over my balance and I was told I do not have sufficient funds. The only way around it was to take less money out. However, with the fee it was now more costly to take the money out versus bringing cash from my bank back home. Will be in Europe again next May and if they haven't fixed the problem I will close my account and take the hit on the various currencies I have. -Bob.
0 I have been a Zenbanx customer for a little over a year now and I absolutely love it. The sign-up process was quick and simple. I'm able to transfer money from and to my other bank accounts. The interest rate is a lot better than major banks. Because exchanging to different currencies is so easy within the app, I can exchange money to different currencies when the exchange rate is good, and make profit. I can also easily send and receive money to and from friends & family. The app is very user-friendly and their customer support is extremely helpful whenever you need. If you are someone who's looking for a solution to make banking easier, Zenbanx is the way to go.
1 I have been a Zenbanx customer for a little over a year now and I absolutely love it. The sign-up process was quick and simple. I'm able to transfer money from and to my other bank accounts. The interest rate is a lot better than major banks. Because exchanging to different currencies is so easy within the app, I can exchange money to different currencies when the exchange rate is good, and make profit. I can also easily send and receive money to and from friends & family. The app is very user-friendly and their customer support is extremely helpful whenever you need. If you are someone who's looking for a solution to make banking easier, Zenbanx is the way to go.
1 Of all the money transfers I have tried & used, Zenbanx is the BEST for the following reasons: 1) It extremely versatile to use. They have a neat, secure mobile app and a desktop version which makes it flexible whether you are at home or offsite. 2) It very quick even though it mentions 3-4 business days. Its actually same day for INR!. 3) It offers an interest which encourages people to save when not sending - an icing on the cake. 4) Their customer service is excellent. They are polite and very knowledgeable. 5) The money exchange is absolutely free and offer 9 different currencies. All with a swipe. 6) They offer a debit card with a security chip. On my recent trip to Canada, I was able to withdraw CAD with no issues. I did not have to carry anything with me. They are constantly improving their design and services and always keep customers happy and satisfied. I encourage everyone to try it or better still attend a demo to get a good understanding.
3 Of all the money transfers I have tried & used, Zenbanx is the BEST for the following reasons: 1) It extremely versatile to use. They have a neat, secure mobile app and a desktop version which makes it flexible whether you are at home or offsite. 2) It very quick even though it mentions 3-4 business days. Its actually same day for INR!. 3) It offers an interest which encourages people to save when not sending - an icing on the cake. 4) Their customer service is excellent. They are polite and very knowledgeable. 5) The money exchange is absolutely free and offer 9 different currencies. All with a swipe. 6) They offer a debit card with a security chip. On my recent trip to Canada, I was able to withdraw CAD with no issues. I did not have to carry anything with me. They are constantly improving their design and services and always keep customers happy and satisfied. I encourage everyone to try it or better still attend a demo to get a good understanding.
3 god knows how to use this...worst design and charges for everything even if transaction fails.
1 god knows how to use this...worst design and charges for everything even if transaction fails.
1 AWESOME SERVICE !! ALWAYS HONOR THE PROMOTIONS AND RATES !! NOT LIKE AXIS, WESTERN UNION OR XOOM- those 3 are the worst !!
1 AWESOME SERVICE !! ALWAYS HONOR THE PROMOTIONS AND RATES !! NOT LIKE AXIS, WESTERN UNION OR XOOM- those 3 are the worst !!
1 I'm a Zenbanx customer since July 2015. I'm really upset with their turn around time for adding money. I really do not understand why it takes 3 business days to transfer money from my linked chequing account within Canada whereas I can send money to India in 6 hours with other money transfer services. The balance from my chequing account is debited and my Zenbanx account has been credited; however I cannot exchange or transfer funds even after 3 business days because my CAD position has not enough balance. I really don't know where my money is. I'm in a situation where I cannot even transfer the money back to my chequing account. I had committed money to a beneficiary in 4 days but I have failed. I'm embarassed. This would be my last transfer though Zenbanx and I would close the account forever. There are better money transfer services, 10 times faster than Zenbanx.
3 If you have any questions about your available balance or transfers please call Customer Care so we can offer some solutions that will work for you. We're here to help M-F 9am-8pm ET at 855-Zenbanx (855-936-2269).
I'm a Zenbanx customer since July 2015. I'm really upset with their turn around time for adding money. I really do not understand why it takes 3 business days to transfer money from my linked chequing account within Canada whereas I can send money to India in 6 hours with other money transfer services. The balance from my chequing account is debited and my Zenbanx account has been credited; however I cannot exchange or transfer funds even after 3 business days because my CAD position has not enough balance. I really don't know where my money is. I'm in a situation where I cannot even transfer the money back to my chequing account. I had committed money to a beneficiary in 4 days but I have failed. I'm embarassed. This would be my last transfer though Zenbanx and I would close the account forever. There are better money transfer services, 10 times faster than Zenbanx.
3 If you have any questions about your available balance or transfers please call Customer Care so we can offer some solutions that will work for you. We're here to help M-F 9am-8pm ET at 855-Zenbanx (855-936-2269).
This is not for money transfers.. not recommended. I want to send x USD money different currency, say INR. Now, for that, I should first add money into my zenbanx acct. probably takes 3 days. now, you have to exchange it in your bank into INR currency..that involves certain fees..so, your money becomes 0.98x amount. then transfer to another account..there is a charge again...that makes it 0.98x-5$..so double whammy, double charges. I WOULD STAY AWAY FROM THIS - there are better ways to send money. there is no reversal of the process. tedious, timetaking and unforeseen charges
3 This is not for money transfers.. not recommended. I want to send x USD money different currency, say INR. Now, for that, I should first add money into my zenbanx acct. probably takes 3 days. now, you have to exchange it in your bank into INR currency..that involves certain fees..so, your money becomes 0.98x amount. then transfer to another account..there is a charge again...that makes it 0.98x-5$..so double whammy, double charges. I WOULD STAY AWAY FROM THIS - there are better ways to send money. there is no reversal of the process. tedious, timetaking and unforeseen charges
3 I signed up for the Zenbanx bank account about a month ago. Great account! I have sent electronic greeting cards with a photo to my family and they get the message instantly and the rupees follow in a few days. Also, I like how you can exchange currency as a separate transaction, and get 1.25% interest on rupees until I want to send it. This gives me more control and earning interest which no one else does. I look forward to trying the visa debit card when I am in India this spring to see how that works. This is not a remittance company this is a global bank account. I did not know that when I signed up, but it's great.
4 So happy to hear you've had a great experience. We hope you have a wonderful trip to India. Please keep us in the loop with your use of your multi currency debit card. We think you'll find it convenient and easy to access your rupees. Safe Travels!
-Lindsey from Zenbanx
I signed up for the Zenbanx bank account about a month ago. Great account! I have sent electronic greeting cards with a photo to my family and they get the message instantly and the rupees follow in a few days. Also, I like how you can exchange currency as a separate transaction, and get 1.25% interest on rupees until I want to send it. This gives me more control and earning interest which no one else does. I look forward to trying the visa debit card when I am in India this spring to see how that works. This is not a remittance company this is a global bank account. I did not know that when I signed up, but it's great.
4 So happy to hear you've had a great experience. We hope you have a wonderful trip to India. Please keep us in the loop with your use of your multi currency debit card. We think you'll find it convenient and easy to access your rupees. Safe Travels!
-Lindsey from Zenbanx
I've been using Zenbanx for the past 4 months now and without doubt I've been impressed. Best thing about ZB is the exchange rate changes depending on the market and not locked in. Multiple currency provides the option for exchanging the currency into another when the rate is high. Only downside is the $5.95 fee involved in the transfer to non-ZB accounts. The fee is higher compared to their competitors. Customer service is prompt with your queries being address within 4 hours of sending a mail. Keep up the good work people. Cheers.
6 Thanks for your review! We hope you'll also take advantage of our current interest rates on top of competitive exchange rates. Having great Customers like you makes Customer Care's job easy and fun, so thank you!
I've been using Zenbanx for the past 4 months now and without doubt I've been impressed. Best thing about ZB is the exchange rate changes depending on the market and not locked in. Multiple currency provides the option for exchanging the currency into another when the rate is high. Only downside is the $5.95 fee involved in the transfer to non-ZB accounts. The fee is higher compared to their competitors. Customer service is prompt with your queries being address within 4 hours of sending a mail. Keep up the good work people. Cheers.
6 Thanks for your review! We hope you'll also take advantage of our current interest rates on top of competitive exchange rates. Having great Customers like you makes Customer Care's job easy and fun, so thank you!
I have opened account with Zenbanx and I came to know that one of my friend didn't get his money even after 8 - 9 days. That's why I have closed my account with Zenbanx. Even after closing account, I still get emails, mails and even debit card from Zenbanx. After reading some positive review about zenbanx I decided to give it a try and I called customer service to open account again. They said in order to open account, I have to write email stating reason why I closed and Why I want to open it again. That's ridiculous. Who does that today? It's my choice whether I want to open or close account. Worst experience!!
5 It’s important to understand why Customers are opening and closing their accounts. We do ask for reasons so we can guide Customers with the right choice for them. We consider having an account with Zenbanx a partnership and it should be beneficial to both you and Zenbanx.
Opening and closing a bank account does take several steps and we want to get it right. As you mention, beyond just the account, there is Customer communication, a debit card, and other privacy and security considerations.
We hope you’ll let us know if we can assist you further.
- Lindsey from Zenbanx
I have opened account with Zenbanx and I came to know that one of my friend didn't get his money even after 8 - 9 days. That's why I have closed my account with Zenbanx. Even after closing account, I still get emails, mails and even debit card from Zenbanx. After reading some positive review about zenbanx I decided to give it a try and I called customer service to open account again. They said in order to open account, I have to write email stating reason why I closed and Why I want to open it again. That's ridiculous. Who does that today? It's my choice whether I want to open or close account. Worst experience!!
5 It’s important to understand why Customers are opening and closing their accounts. We do ask for reasons so we can guide Customers with the right choice for them. We consider having an account with Zenbanx a partnership and it should be beneficial to both you and Zenbanx.
Opening and closing a bank account does take several steps and we want to get it right. As you mention, beyond just the account, there is Customer communication, a debit card, and other privacy and security considerations.
We hope you’ll let us know if we can assist you further.
- Lindsey from Zenbanx
Okay, my second review for this. There are a few things i learned which might be helpful to a new user and save the surprises. 1. My money did really get transferred but it is definitely a long process. The transfer came with a fee - some 350 INR for 65K odd INR. 2. I got the promised 68 exchange rate, but the difference between 68 and current rate for transfer will not get to your Indian a/c, it will be in INR into your Zenbanx a/c, which if you want to transfer will need to pay the same 350 INR as transfer fees, again. 3. It was nice to have $50 from Zenbanx end for getting this new account going. Its good as it covers your costs of transfer and is a kinda reward to have successfully transferred money after the difficult process :) 4. As this is a bank you would get a debit card as well for use. I am not sure if there will be a charge for the debit card and the bank a/c. 5. Cust Care is good and i would suggest calling them to help u walk thru the process to make the transfer
3 I did want to let you know that there are no monthly maintenance fees for having a Zenbanx Account. You can use the debit card domestically for purchases and ATM withdrawals fee-free. (Other financial institutions and certain ATMs may charge a fee outside of Zenbanx). When you use your debit card abroad there is a $1.75 USD equivalent fee for ATM withdrawals. If you hold the currency of the country your visiting there are no additional exchange fees so you know exactly what you’re spending. We charge one low sending fee regardless of the amount. We think Customers should get to choose when to exchange funds and not be charged to send money until they want to. Customers can choose to exchange when rates are favorable, hold a balance that earns interest, and pay one fair fee.
Okay, my second review for this. There are a few things i learned which might be helpful to a new user and save the surprises. 1. My money did really get transferred but it is definitely a long process. The transfer came with a fee - some 350 INR for 65K odd INR. 2. I got the promised 68 exchange rate, but the difference between 68 and current rate for transfer will not get to your Indian a/c, it will be in INR into your Zenbanx a/c, which if you want to transfer will need to pay the same 350 INR as transfer fees, again. 3. It was nice to have $50 from Zenbanx end for getting this new account going. Its good as it covers your costs of transfer and is a kinda reward to have successfully transferred money after the difficult process :) 4. As this is a bank you would get a debit card as well for use. I am not sure if there will be a charge for the debit card and the bank a/c. 5. Cust Care is good and i would suggest calling them to help u walk thru the process to make the transfer
3 I did want to let you know that there are no monthly maintenance fees for having a Zenbanx Account. You can use the debit card domestically for purchases and ATM withdrawals fee-free. (Other financial institutions and certain ATMs may charge a fee outside of Zenbanx). When you use your debit card abroad there is a $1.75 USD equivalent fee for ATM withdrawals. If you hold the currency of the country your visiting there are no additional exchange fees so you know exactly what you’re spending. We charge one low sending fee regardless of the amount. We think Customers should get to choose when to exchange funds and not be charged to send money until they want to. Customers can choose to exchange when rates are favorable, hold a balance that earns interest, and pay one fair fee.
One of the worst website in terms of user interface, navigations, procedures. You need to have more patience to use this provider to do money transfer....you need to wait at least 2-3 weeks to do the first transfer and even it is more complicated. DO NOT go for this provider....
4 If you need any help or more details please call Customer Care at 877-Zenbanx (936-2269) M-F 9am-8pm ET.
One of the worst website in terms of user interface, navigations, procedures. You need to have more patience to use this provider to do money transfer....you need to wait at least 2-3 weeks to do the first transfer and even it is more complicated. DO NOT go for this provider....
4 If you need any help or more details please call Customer Care at 877-Zenbanx (936-2269) M-F 9am-8pm ET.
After long wait on account creation (verification) and long wait for fund transfer from US bank account to Zen Bank account, it really frustrating that we dont have a clear option of sending it to my India account. Not sure whats the process or way. Can you let me know how to transfer back my fund from Zen to US bank. It better to transfer from other bank rather than Zen. It takes lot of time and website doesn't provide a clear way to send money. Also we don't have customer support timings are also limited. Not feeling happy.
5 Our account opening process requires identity verification documents such as a drivers license or passport and a personal bank account to be linked using small test deposits.
We hope that you give your Zenbanx account another try and enjoy the other account benefits such as exchanging when the rate is best for you!
If you have any additional questions, please do not hesitate to reach out to our Customer Care team at help@zenbanx.com or (855) 936-2269
After long wait on account creation (verification) and long wait for fund transfer from US bank account to Zen Bank account, it really frustrating that we dont have a clear option of sending it to my India account. Not sure whats the process or way. Can you let me know how to transfer back my fund from Zen to US bank. It better to transfer from other bank rather than Zen. It takes lot of time and website doesn't provide a clear way to send money. Also we don't have customer support timings are also limited. Not feeling happy.
5 Our account opening process requires identity verification documents such as a drivers license or passport and a personal bank account to be linked using small test deposits.
We hope that you give your Zenbanx account another try and enjoy the other account benefits such as exchanging when the rate is best for you!
If you have any additional questions, please do not hesitate to reach out to our Customer Care team at help@zenbanx.com or (855) 936-2269
After providing SSN, real time photo, driving license ..they are asking for lease agreement. They never mentioned anywhere that they will need lease or utility bill in ur name otherwise I would not have wasted my time.
10 We completely understand your feedback. One of the requirements of joining Zenbanx is residing in the United States. If we are unable to confirm U.S. residency during the application, then our team may reach out to you for supporting documentation.
It sounds like you’re very close to being complete, and we hope you’ll finish the process. If you need any help or more details please call Customer Care at 877-Zenbanx (936-2269) M-F 9am-8pm ET.
After providing SSN, real time photo, driving license ..they are asking for lease agreement. They never mentioned anywhere that they will need lease or utility bill in ur name otherwise I would not have wasted my time.
10 We completely understand your feedback. One of the requirements of joining Zenbanx is residing in the United States. If we are unable to confirm U.S. residency during the application, then our team may reach out to you for supporting documentation.
It sounds like you’re very close to being complete, and we hope you’ll finish the process. If you need any help or more details please call Customer Care at 877-Zenbanx (936-2269) M-F 9am-8pm ET.
For approving is there any hard check will do. Why I'm asking is that my credit score went down after I apply this
4 The Zenbanx account application does collect your Social Security Number as part of our process to open your account. We do not currently perform a credit check for accounts opened in the United States. We understand opening a bank account comes with a lot of great questions, and we would love to help answer any additional ones you may have. Please give our team a call at 855-Zenbanx. We’re here to help M-F 9am-8pm ET.
For approving is there any hard check will do. Why I'm asking is that my credit score went down after I apply this
4 The Zenbanx account application does collect your Social Security Number as part of our process to open your account. We do not currently perform a credit check for accounts opened in the United States. We understand opening a bank account comes with a lot of great questions, and we would love to help answer any additional ones you may have. Please give our team a call at 855-Zenbanx. We’re here to help M-F 9am-8pm ET.
I registered couple of days back and still not confirmed. Not sure why so much late and lot of process.
4 Zenbanx deposits are held by a regulated financial entity (WSFS Bank). To open a bank account we ask customers to link a personal bank account through small test deposits. This can take 2-3 business days.
If it has been more than 2-3 business days since you signed up, please contact customer care at help@zenbanx.com or (855) 936-2269.
I registered couple of days back and still not confirmed. Not sure why so much late and lot of process.
4 Zenbanx deposits are held by a regulated financial entity (WSFS Bank). To open a bank account we ask customers to link a personal bank account through small test deposits. This can take 2-3 business days.
If it has been more than 2-3 business days since you signed up, please contact customer care at help@zenbanx.com or (855) 936-2269.
I registered to Zenbanx thinking of better exchange rate and easy transfer option (have excluded the days taken for verification process) . But it's taking lot of time right from verifying my personal details and then transferring the amount from my bank to Zenbanx account (i initiated the transfer yesterday and cleared the amount from my bank account but zenbanx account is still not updated with the balance amount). When I called Zenbanx customer care, they told it will reflect either tuesday or wednesday only since saturday, sunday being holiday and monday also being oublic holiday. Then, once it reaches Zenbanx account, it will take further 4 days to reach my receiver's account. So overall, it will take around 10 to 12 days to transfer my money to Indian account where as if I had opted for knows exchange services, it would have not taken more than 2 days (not to forget that others also giving good exchange rate as on today). Overall bad experience and I would not recommend this.
9 The sign up process can take 3-4 business days because we need identity verification documents such as a drivers license or passport and a personal bank account to be linked using small test deposits.
Once your account is verified, you are able to make a $USD deposit and an INR exchange when the rate is favorable to you. You are able to hold INR and earn interest while waiting to send money.
Transfers typically take 2-3 business days to reach your recipient once they provide their receiving account information. Please keep in mind the impact of weekend and holiday schedules as well as the time it takes for your recipient to provide their information.
I registered to Zenbanx thinking of better exchange rate and easy transfer option (have excluded the days taken for verification process) . But it's taking lot of time right from verifying my personal details and then transferring the amount from my bank to Zenbanx account (i initiated the transfer yesterday and cleared the amount from my bank account but zenbanx account is still not updated with the balance amount). When I called Zenbanx customer care, they told it will reflect either tuesday or wednesday only since saturday, sunday being holiday and monday also being oublic holiday. Then, once it reaches Zenbanx account, it will take further 4 days to reach my receiver's account. So overall, it will take around 10 to 12 days to transfer my money to Indian account where as if I had opted for knows exchange services, it would have not taken more than 2 days (not to forget that others also giving good exchange rate as on today). Overall bad experience and I would not recommend this.
9 The sign up process can take 3-4 business days because we need identity verification documents such as a drivers license or passport and a personal bank account to be linked using small test deposits.
Once your account is verified, you are able to make a $USD deposit and an INR exchange when the rate is favorable to you. You are able to hold INR and earn interest while waiting to send money.
Transfers typically take 2-3 business days to reach your recipient once they provide their receiving account information. Please keep in mind the impact of weekend and holiday schedules as well as the time it takes for your recipient to provide their information.
While I was at Hongkong airport, my connecting flight was delayed. I was able to pay for my dinner by converting few USD into HKD with Zenbanx debit card. It worked like a charm. No other fees were charged for the transaction.:-)
5 We’d love for you to share your story with our other customers on our Facebook page here: www.facebook.com/zenbanx
While I was at Hongkong airport, my connecting flight was delayed. I was able to pay for my dinner by converting few USD into HKD with Zenbanx debit card. It worked like a charm. No other fees were charged for the transaction.:-)
5 We’d love for you to share your story with our other customers on our Facebook page here: www.facebook.com/zenbanx
Convenient and easy to use. Granted I have only used it for exchanging money and using the debit card but I am happy with that so far. Once my daughter moves to Japan to teach English I will be using the "send money" feature.
5 Convenient and easy to use. Granted I have only used it for exchanging money and using the debit card but I am happy with that so far. Once my daughter moves to Japan to teach English I will be using the "send money" feature.
5 Despite with all the bad reviews I decided to give it a try. This money exchange concept built right in the bank account from comfort of the palm of your hand. App works with finger-print access is very cool! I am not too concern about exchange rate as I believe most of them in the market are very competitive. I always see it from convenience stand point where I no longer need to go to banks and do the wire transfer or go to WU with load of cash.
4 Despite with all the bad reviews I decided to give it a try. This money exchange concept built right in the bank account from comfort of the palm of your hand. App works with finger-print access is very cool! I am not too concern about exchange rate as I believe most of them in the market are very competitive. I always see it from convenience stand point where I no longer need to go to banks and do the wire transfer or go to WU with load of cash.
4 Bad experience. Avoid this service!!! I registered for an account via the mobile app. I submitted the documents (ID, Face Pic). I later get an email that my documents had not been submitted for verification (lie!). I resubmitted them and now I am locked out of my account. Pathetic! I think you guys are buying time until Jan 1, so that I won't be able to use the $1US = Rs. 68 introductory offer.
7 Zenbanx sends an email to customers to resubmit a document because of an issue such as legibility.
We want you to enjoy this promotion and will honor it even though the deadline has passed.
Please contact our customer care team at help@zenbanx.com or (855) 936-2269 and we ensure you that you will be able to take advantage of this promotion. We will also assist you if you are still having log in issues.
Bad experience. Avoid this service!!! I registered for an account via the mobile app. I submitted the documents (ID, Face Pic). I later get an email that my documents had not been submitted for verification (lie!). I resubmitted them and now I am locked out of my account. Pathetic! I think you guys are buying time until Jan 1, so that I won't be able to use the $1US = Rs. 68 introductory offer.
7 Zenbanx sends an email to customers to resubmit a document because of an issue such as legibility.
We want you to enjoy this promotion and will honor it even though the deadline has passed.
Please contact our customer care team at help@zenbanx.com or (855) 936-2269 and we ensure you that you will be able to take advantage of this promotion. We will also assist you if you are still having log in issues.
Though fee schedule mentions no fees. Any withdrawal at ATMs attracts additional fees. First transfer to India is Rs 68. However there is no mention in website of reimbursement which confuses new customers. Also there is additional fees of 4.99$ when sending money to India later on.The exchange rate is not so competitive considering 4.99$ fees. Basically the website is not much transparent. Customers feel pinch after doing transfer.
4 Zenbanx prides ourselves on being transparent when it comes to the cost of our account. While the account has no monthly maintenance fees there are costs related to sending and exchanging funds. You can find those costs here: http://www.zenbanx.com/us/dms/FeeSchedule.pdf.
Zenbanx does not charge any domestic ATM or retail transaction fees. International ATM withdrawals do incur a fee of $1.75 as indicated in the fee schedule above.
Though fee schedule mentions no fees. Any withdrawal at ATMs attracts additional fees. First transfer to India is Rs 68. However there is no mention in website of reimbursement which confuses new customers. Also there is additional fees of 4.99$ when sending money to India later on.The exchange rate is not so competitive considering 4.99$ fees. Basically the website is not much transparent. Customers feel pinch after doing transfer.
4 Zenbanx prides ourselves on being transparent when it comes to the cost of our account. While the account has no monthly maintenance fees there are costs related to sending and exchanging funds. You can find those costs here: http://www.zenbanx.com/us/dms/FeeSchedule.pdf.
Zenbanx does not charge any domestic ATM or retail transaction fees. International ATM withdrawals do incur a fee of $1.75 as indicated in the fee schedule above.
Perfect ! Best rate for first time users. $1=Rs 68 is fantastic. Also I got the $50 promotional offer. Very easy to send the money. Just the receiver email address is enough.
4 Perfect ! Best rate for first time users. $1=Rs 68 is fantastic. Also I got the $50 promotional offer. Very easy to send the money. Just the receiver email address is enough.
4 I am also one of those greedy individuals who fell under their trap for saving few bucks. They have really really complicated process. I am still trying to figure out where my $1000 has gone. Its been 2-3 weeks now. I am afraid whether this will hit my credit score as this is like opening a bank account itself. Hope I will get my money back. Keeping my fingers crossed. Not at all recommeded
7 First, please let me reassure you that your credit score is not affected by the opening of a Zenbanx multi currency account.
And because this is a bank account we ask customers to verify their identity and provide documents such as a drivers license or passport and link a personal bank account through small test deposits. In order to have a fully activated account this process can take a minimum of 2-3 business days.
The Zenbanx account is offered by a regulated financial institution (WSFS Bank) and your deposits are insured by the FDIC up to government limits.
Arun, please reach out to us at your earliest convenience so we can resolve this issue quickly and to your satisfaction. You can reach us at help@zenbanx.com or 855-936-2269.
I am also one of those greedy individuals who fell under their trap for saving few bucks. They have really really complicated process. I am still trying to figure out where my $1000 has gone. Its been 2-3 weeks now. I am afraid whether this will hit my credit score as this is like opening a bank account itself. Hope I will get my money back. Keeping my fingers crossed. Not at all recommeded
7 First, please let me reassure you that your credit score is not affected by the opening of a Zenbanx multi currency account.
And because this is a bank account we ask customers to verify their identity and provide documents such as a drivers license or passport and link a personal bank account through small test deposits. In order to have a fully activated account this process can take a minimum of 2-3 business days.
The Zenbanx account is offered by a regulated financial institution (WSFS Bank) and your deposits are insured by the FDIC up to government limits.
Arun, please reach out to us at your earliest convenience so we can resolve this issue quickly and to your satisfaction. You can reach us at help@zenbanx.com or 855-936-2269.
HI, I am trying to send money but I am not able to get the introductory rate of $1=Rs68. I dont know what is wrong with the interface of ZanBanx. I tried to contact the customer care yesterday but haven't heard from them.
0 You will receive the promotional credit of the difference between the market rate at the time of the exchange and the promotional rate of 68 INR into your Zenbanx account in three to four business days after the money has been exchanged.
If you check your account you will see the credit posted in three to four business days after the exchange.
We appreciate your feedback and value you as a Zenbanx customer.
HI, I am trying to send money but I am not able to get the introductory rate of $1=Rs68. I dont know what is wrong with the interface of ZanBanx. I tried to contact the customer care yesterday but haven't heard from them.
0 You will receive the promotional credit of the difference between the market rate at the time of the exchange and the promotional rate of 68 INR into your Zenbanx account in three to four business days after the money has been exchanged.
If you check your account you will see the credit posted in three to four business days after the exchange.
We appreciate your feedback and value you as a Zenbanx customer.
I am not sure what is wrong with this company. They are taking forever to validate details for a transfer.By that time i could have transferred money 50 times with other carriers. They seriously need to revisit and quicken their work process, else in this competitive setup, they might just end up taking baby steps forever.
7 Please keep in mind that Zenbanx offers a multi currency bank account. In order to benefit from capabilities such as earning interest, sending money and using your account's global debit card when you travel, we require you to verify your identity. To do this we ask for documents such as a drivers license or passport and to link a personal bank account that you must verify by confirming small test deposits.
I am not sure what is wrong with this company. They are taking forever to validate details for a transfer.By that time i could have transferred money 50 times with other carriers. They seriously need to revisit and quicken their work process, else in this competitive setup, they might just end up taking baby steps forever.
7 Please keep in mind that Zenbanx offers a multi currency bank account. In order to benefit from capabilities such as earning interest, sending money and using your account's global debit card when you travel, we require you to verify your identity. To do this we ask for documents such as a drivers license or passport and to link a personal bank account that you must verify by confirming small test deposits.
Only drawback is it has got lengthy and time consuming process unlike xoom who do instant deposit but it has fulfilled what ever it has promised of promotional rate of 68 and also $50 bonus awards, best worthy for first time users upto $1000 transaction.
4 Only drawback is it has got lengthy and time consuming process unlike xoom who do instant deposit but it has fulfilled what ever it has promised of promotional rate of 68 and also $50 bonus awards, best worthy for first time users upto $1000 transaction.
4 i wish i could give -ve rating . few things that zenbax dont tell you. 68$ exchange rate is an out right lie. you will never see the money.. 1) takes 5 days to get your money in to the account in USD, 2) they lock your account and no one knows (they cant give a valid reason), why it was locked, it happens right when you . they simply lock you out when exchange rate is high. 3) $500 day max with a 5$ fee. come on what good is it even if you give best exchange rate? 4) need to jump through hoops to find how to send money to some one else. 5) when questioned about fee structure,
5 i wish i could give -ve rating . few things that zenbax dont tell you. 68$ exchange rate is an out right lie. you will never see the money.. 1) takes 5 days to get your money in to the account in USD, 2) they lock your account and no one knows (they cant give a valid reason), why it was locked, it happens right when you . they simply lock you out when exchange rate is high. 3) $500 day max with a 5$ fee. come on what good is it even if you give best exchange rate? 4) need to jump through hoops to find how to send money to some one else. 5) when questioned about fee structure,
5 I have transferred money zenbanx as it new remittance its background and decided to send. Its very worth of sending with 3 benefits for INR. 1 $1 = 68(upto $500) 2. $50 Sign up bonus if u exchanged money to other currencies INR, Yen etc... 3. Referral bonus $25 for both referee and referral... Only drawback is 2 days for account setup and 2 days for amount load.But not urgent very very worth of sending money in high secure. Referral links: xxxxx.yyy
3 We’d love for you to share your story with our other customers on our Facebook page here: www.facebook.com/zenbanx
I have transferred money zenbanx as it new remittance its background and decided to send. Its very worth of sending with 3 benefits for INR. 1 $1 = 68(upto $500) 2. $50 Sign up bonus if u exchanged money to other currencies INR, Yen etc... 3. Referral bonus $25 for both referee and referral... Only drawback is 2 days for account setup and 2 days for amount load.But not urgent very very worth of sending money in high secure. Referral links: xxxxx.yyy
3 We’d love for you to share your story with our other customers on our Facebook page here: www.facebook.com/zenbanx
I lost my money too with this company. They never deposited the converted amount to the recipients account.
2 Please note, for a successful transaction the recipient must fill out their banking information correctly in order to receive the money in a timely manner. If we notice that money has not been picked up, you, the sender, will be notified and the money will be returned.
Please contact us immediately!
(855)936-2269
I lost my money too with this company. They never deposited the converted amount to the recipients account.
2 Please note, for a successful transaction the recipient must fill out their banking information correctly in order to receive the money in a timely manner. If we notice that money has not been picked up, you, the sender, will be notified and the money will be returned.
Please contact us immediately!
(855)936-2269
You will never get the promotional rate. It's a bogus
3 (855)936-2269
help@zenbanx.com
You will never get the promotional rate. It's a bogus
3 (855)936-2269
help@zenbanx.com
im indian citizen in usa on work permit visa. if i open zenbanx account foes it fall under nre/nro account type and do i need to mention zenbanx details on FBAR form while filing taxes?
2 im indian citizen in usa on work permit visa. if i open zenbanx account foes it fall under nre/nro account type and do i need to mention zenbanx details on FBAR form while filing taxes?
2 How may I get promotional rate 1USD = 68Rs. I have already opened the account and added money in zenbanx. but I could not find offered rat for 1st time user. Help
4 How may I get promotional rate 1USD = 68Rs. I have already opened the account and added money in zenbanx. but I could not find offered rat for 1st time user. Help
4 Zenbanx offers the cross-border shopper and international traveler with a unique opportunity to hold multiple currencies in a single account. In less than two days after an online deposit funds are available to transfer "instantly" into other currency. I have done conversion comparisons with the "Tier 1" Canadian banks and, even as a preferred client of these institutions, Zenbanx consistently provides better conversion rates. the Zenbanx debit card is easy to use at foreign retailers and, if one takes advantage of many retailers "cash back" facilities, any foreign Interact and ATM fees can easily be avoided. I highly recommend Zenbanx to anyone who needs ready access to a foreign currency when travelling!
5 Zenbanx offers the cross-border shopper and international traveler with a unique opportunity to hold multiple currencies in a single account. In less than two days after an online deposit funds are available to transfer "instantly" into other currency. I have done conversion comparisons with the "Tier 1" Canadian banks and, even as a preferred client of these institutions, Zenbanx consistently provides better conversion rates. the Zenbanx debit card is easy to use at foreign retailers and, if one takes advantage of many retailers "cash back" facilities, any foreign Interact and ATM fees can easily be avoided. I highly recommend Zenbanx to anyone who needs ready access to a foreign currency when travelling!
5 I will never use this service in my life, They have such a complicated process ever seen. Just to add money itself to their account 10 days . They ask all the documents SSN,passport and photo no company ask this. Finally even transaction got cancelled and didnt receive my money yet back to my account. Am totally fed up with this company and please dont use this service and suffer. They may give better rate but your money will never go to india,
11 We are required to collect a customer’s SSN because you are opening a multi currency account. Our process is designed to protect both you and your funds.
Please contact our customer care team at 855-936-2269 to help sort through this.
I will never use this service in my life, They have such a complicated process ever seen. Just to add money itself to their account 10 days . They ask all the documents SSN,passport and photo no company ask this. Finally even transaction got cancelled and didnt receive my money yet back to my account. Am totally fed up with this company and please dont use this service and suffer. They may give better rate but your money will never go to india,
11 We are required to collect a customer’s SSN because you are opening a multi currency account. Our process is designed to protect both you and your funds.
Please contact our customer care team at 855-936-2269 to help sort through this.
please avoid using this. this is really fraudulent service. I dont know why compareremit.### listed this here, I lost my 5000$ because of this.
15 In order to have a successful transaction the person in which you are sending money to must fill out their banking information correctly. If there is any error on their part it could affect the amount of time it takes to receive the money. Also, if we notice that money has not been picked up, you, the sender, will be notified and the money will be returned.
Please contact us immediately!
(855)936-2269
please avoid using this. this is really fraudulent service. I dont know why compareremit.### listed this here, I lost my 5000$ because of this.
15 In order to have a successful transaction the person in which you are sending money to must fill out their banking information correctly. If there is any error on their part it could affect the amount of time it takes to receive the money. Also, if we notice that money has not been picked up, you, the sender, will be notified and the money will be returned.
Please contact us immediately!
(855)936-2269
I am yet to do my first transaction, but money transferred from my bank account to Zenbanx, I regret for creating account with zenbanx and I am more worried until I complete my transfer. Very ling process, if u want to get stuck with two times transfer, one time from ur actual bank to zenbanx and from zenbanx to ur home country bank account, over all it takes more time and they have transfer fee, exchange rate is not good compared to others. I suggest avoid this.
16 In regards to the length of time it takes to open an account, Zenbanx account opening procedures require Customers to link an account, confirm test deposits and add funds. This can take a few days.
Please contact us immediately if you need any assistance.
(855)936-2269
I am yet to do my first transaction, but money transferred from my bank account to Zenbanx, I regret for creating account with zenbanx and I am more worried until I complete my transfer. Very ling process, if u want to get stuck with two times transfer, one time from ur actual bank to zenbanx and from zenbanx to ur home country bank account, over all it takes more time and they have transfer fee, exchange rate is not good compared to others. I suggest avoid this.
16 In regards to the length of time it takes to open an account, Zenbanx account opening procedures require Customers to link an account, confirm test deposits and add funds. This can take a few days.
Please contact us immediately if you need any assistance.
(855)936-2269
This company seems very fishy. They don't have any customer care number. I opened the account few days ago and deposited money. I'm not able to transfer the money from my account. It's stuck with them. All other 5 star reviews seems bogus. Be very careful.
15 Most deposits are available after 3 business days. Once your funds are posted to your account you are able to send your money. If at any point you want to transfer available funds back to your linked account, you can do so.
This company seems very fishy. They don't have any customer care number. I opened the account few days ago and deposited money. I'm not able to transfer the money from my account. It's stuck with them. All other 5 star reviews seems bogus. Be very careful.
15 Most deposits are available after 3 business days. Once your funds are posted to your account you are able to send your money. If at any point you want to transfer available funds back to your linked account, you can do so.
As a millennial, who is obsessed with technology, I think the banking industry is far behind as compared to other industries when it comes to adapting and incorporating the latest technology into their current infrastructure. Not until I experienced Zenbanx. Zenbanx not only makes it easier and faster for me to pay rent to my roommate in an instant, but also allows me to hold as many as five different currencies. If you are someone, who has caught a travel bug like me, you're going to love this product because it's not only extremely convenient to exchange, but also way cheaper than any other financial institutions. The UI also enhances the experience. unlike other banking apps, it's very unique in a great way.
7 As a millennial, who is obsessed with technology, I think the banking industry is far behind as compared to other industries when it comes to adapting and incorporating the latest technology into their current infrastructure. Not until I experienced Zenbanx. Zenbanx not only makes it easier and faster for me to pay rent to my roommate in an instant, but also allows me to hold as many as five different currencies. If you are someone, who has caught a travel bug like me, you're going to love this product because it's not only extremely convenient to exchange, but also way cheaper than any other financial institutions. The UI also enhances the experience. unlike other banking apps, it's very unique in a great way.
7 Love the speed/ease to send money! Excellent rates and promotions. I also like that you can add comments and pictures with the funds - it makes it much more interactive for friends and family :)
8 Love the speed/ease to send money! Excellent rates and promotions. I also like that you can add comments and pictures with the funds - it makes it much more interactive for friends and family :)
8 I have been using Zenbanx for about a year and all I have to say is I wow, wow, wow. Sending money withing Canada and outside is a breeze. I don't think there is any one out there that charges 300 rupees to send money from Canada to India. To Zenbanx folks - Please start operations in India ASAP. The world should know about you guys. Keep up the good work.
7 I have been using Zenbanx for about a year and all I have to say is I wow, wow, wow. Sending money withing Canada and outside is a breeze. I don't think there is any one out there that charges 300 rupees to send money from Canada to India. To Zenbanx folks - Please start operations in India ASAP. The world should know about you guys. Keep up the good work.
7 Fast + Easy with great rates. Joining Zenbanx was pretty easy considering all the things I can do...sending money is table steaks - using a debit card internationally and pulling from local currencies is pretty slick. I'd get it.
5 Fast + Easy with great rates. Joining Zenbanx was pretty easy considering all the things I can do...sending money is table steaks - using a debit card internationally and pulling from local currencies is pretty slick. I'd get it.
5 
