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MoneyGram - A Complete Guide To Sending Money Internationally

Updated on Apr 09, 2020
MoneyGram

MoneyGram helps people send money, receive money, and pay bills through a vast network of over 350,000 agent locations in more than 200 countries.

Established way back in 1940, the company has become one of the most reliable, trusted, and secure means of remitting funds. MoneyGram is the second-largest international money transfer company, only after Western Union. 

MoneyGram’s online transfers and mobile money transactions rose by 81% in April this year because of the Coronavirus pandemic. This shows that its digital money transfer channels are providing much-needed quality services to the customers. MoneyGram has been investing heavily in the last few years to build a better digital experience for customers.

MoneyGram’s mobile apps have 4.8/5 stars on Apple’s App Store and 4.5/5 on Google’s Play Store.

Additionally, MoneyGram has various rewards programs for its loyal customers;

  • 20% off on the fee on your second money transfer is offered to customers who join the MoneyGram Plus Rewards
  • 40% off the fee after every 5th money transfer
  • Upgrading to Premier Status has even more benefits
  • Apart from these, special promotions and offers for members only are announced frequently

What are the different ways to send money through MoneyGram?

MoneyGram offers several options to send money across 200 countries around the globe. Below is a list of products and services offered by MoneyGram:

Remittances Through MoneyGram
  • Online, Mobile & Kiosks - MoneyGram's website, app, and kiosks make money transfers easy. Their digital innovations make transactions convenient and reliable. 
  • MoneyGram SendBot - This is a convenient platform that allows customers in the United States to send money anywhere in the world through Facebook Messenger. It is the first chatbot offering all the features of a money transfer.
  • MoneyGram MobilePass - Meant for users in the United States, it enables them to initiate the fund transfer on their phones and eliminates the need for forms.
  • Account Deposit - MoneyGram is connected to more than two billion bank accounts, virtual accounts, and mobile wallets around the world.
  • MoneyGram Locations - Users can send and receive money at any of their 350,000 agent locations in more than 200 countries.
  • Bill Payment Services & Pre-paid Services - MoneyGram offers bill payment services in the U.S. and Canada. Customers can pay their rent, car payments, or phone bills using the same day or 2-3 day options. They can also load and reload prepaid debit cards in cash or at an agent location.
  • Money Orders - Instead of making payments using cash or personal checks, MoneyGram offers the option of money orders. Money orders are valid for one year. If you fail to cash them, a service charge of approximately USD 1.50 per month is deducted from the face value of the money order.
  • Send money to an inmate - This is applicable to a few of the correction facilities in the U.S. only. 

With so many options to send and receive money, MoneyGram allows you to opt for a service and product that best suits your convenience through MoneyGram MyWay.

Source: MoneyGram.com

MoneyGram Customer Service

If you have a problem that needs resolution or suspect fraud, contact MoneyGram Customer Service immediately. MoneyGram’s customer care is reachable at their contact number 1-800-926-9400, email at customerservice@moneygram.com, and tweet at @MoneyGram.

Frequently Asked Questions on MoneyGram

  • How to send money through MoneyGram?

MoneyGram money transfers are fast, reliable, and convenient. Their services are available all around the world. Send money online through MoneyGram’s website or app either by paying using a debit or credit card or directly from your bank accounts (MoneyGram allows Visa and MasterCard only). You can choose to send from any MoneyGram location near you and pay in cash or a check.

  •  Can I send money through Moneygram using a credit card?

Yes. However, different modes of payment will have different fees. Credit cards tend to be more expensive than debit and online transfer. In some cases, credit card companies may also charge a cash advance for money transfers. 

  • How to fill out a MoneyGram form?

All the forms related to money transfer are available on their website here. The type of form required will depend on the service you are seeking. For example, the form below is to get a photocopy of the money order.

MoneyGram Forms
    • How to receive money through MoneyGram?

    Your relatives, friends, or colleagues can receive the funds at agent locations the world over or have funds deposited in their bank or mobile accounts. Instant transfers take minutes to transact. If money was sent to you through MoneyGram to your bank account or mobile wallet, it arrives automatically. 

    If a cash pickup was sent, you need to find a MoneyGram location near you, keep your reference number, and a valid ID with you, fill in a receive-form and the money is yours. Do check the terms and conditions of your transaction carefully.

    • How can a recipient receive MoneyGram without an ID?

    In such a situation, the sender would have to fill in a test question(TQ) and a test answer(TA) while filling the remittance form. The receiver would have to provide the correct answer to the TQ to be able to receive the money. Cash can be picked up at any MoneyGram agent location in as little as 10 minutes after the transfer is submitted. This is subject to operating hours, availability, local laws, national regulations, and compliance requirements.

    • How to find an agent for MoneyGram near me?

    There are over 350,000 MoneyGram locations in the world. MoneyGram location finder will help you in finding one near you. 

    • How to track a MoneyGram money order?

    MoneyGram Tracking tool allows you to track your transaction using the reference number that was given to you. Or you can also call up their customer service at 1-800-666-3967

    • Does MoneyGram send money with charges?

    Yes, all money transfer companies make money by either offering a lower exchange rate or by charging a flat fee. MoneyGram’s domestic transfer fee is USD 11.00 if paid from an online bank account. 

    MoneyGram charges up to $4.99 for transfers below $1000. You can avail offers of $0 fee transfers if you are sending transfers of the amount over $1001. Make sure you check out CompareRemit’s coupons page for further discounts.

    • Is MoneyGram safe to use?

    MoneyGram security features are world-class. Their platforms are verified by Entrust and secured by security software that is used by global financial companies. It also has a fraud prevention blueprint which is shared with the customers on their website under the banner MoneyGram Fraud Aware.

    • How many CVS locations have MoneyGram?

    MoneyGram is in almost every CVS location across 50 states in the United States as shown below.

    MoneyGram Locations
    • How many Walmart locations does MoneyGram have?

    Walmart has close to 5000 stores in the United States. International money transfer service through Walmart is powered by MoneyGram and can be availed at any of their stores.  

    • What are the opening hours of Walmart Money Transfer Service?

    Walmart MoneyGram hours are usually 8 a.m. to 8 p.m. from Monday to Saturday and 10 a.m. to 6 p.m. on Sundays. You can use Walmart MoneyGram online but you will have to complete the process at one of the store locations.

    You can find the nearest Walmart offering MoneyGram services by using their location finder. You can send money within the U.S. using Walmart2Walmart money transfers or send money internationally to Mexico, India, the Philippines, and more countries from a Walmart store near you, via MoneyGram Money order, or Walmart2World money transfers. Here is our complete guide on sending money through Walmart Money Transfers.

    Fees and Exchange Rates 

    MoneyGram’s transfer fees are one of the highest and it varies widely depending on the location you are sending the money to, method of payment (online or in-person), the amount of money, whether you are paying with a credit or debit card or bank-bank transfer.

    Exchange rates offered by MoneyGram can be inconsistent and tend to vary based on the transfer and receiving method. Make sure you compare the exchange rate before sending money online. 

    You can get an estimate of your money transfer fees and exchange rate by using their calculator

    In conclusion, the large network of MoneyGram agent locations across several countries allows people to send and receive money in almost every country in the world. Fast delivery in case of cash pickups or same-day transfer to bank accounts in select countries is one of the best features of MoneyGram. It is one of the most secure and convenient ways to send money internationally. 

    However, if you are looking for alternatives to MoneyGram or simply looking to find the best deal, compare top money transfer companies including MoneyGram on CompareRemit before sending your money online.

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