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MoneyGram - A Complete Guide To Sending Money Internationally

Updated on Apr 09, 2020
MoneyGram

MoneyGram helps people send money, receive money, and pay bills through a vast network of over 350,000 agent locations in more than 200 countries.

Established way back in 1940, the company has become one of the most reliable, trusted, and secure means of remitting funds. MoneyGram is the second-largest international money transfer company, only after Western Union. 

MoneyGram's online transfers and mobile money transactions rose by 81% in April this year because of the Coronavirus pandemic. This shows that its digital money transfer channels are providing much-needed quality services to the customers. MoneyGram has been investing heavily in the last few years to build a better digital experience for customers.

MoneyGram's mobile apps have 4.8/5 stars on Apple's App Store and 4.5/5 on Google's Play Store.

Additionally, MoneyGram has various rewards programs for its loyal customers;

  • 20% off on the fee on your second money transfer is offered to customers who join the MoneyGram Plus Rewards
  • 40% off the fee after every 5th money transfer
  • Upgrading to Premier Status has even more benefits
  • Apart from these, special promotions and offers for members only are announced frequently


What are the different ways to send money through MoneyGram?

MoneyGram offers several options to send money across 200 countries around the globe. Below is a list of products and services offered by MoneyGram:

Remittances Through MoneyGram
  • Online, Mobile & Kiosks - MoneyGram's website, app, and kiosks make money transfers easy. Their digital innovations make transactions convenient and reliable.
  • MoneyGram SendBot - This is a convenient platform that allows customers in the United States to send money anywhere in the world through Facebook Messenger. It is the first chatbot offering all the features of a money transfer.
  • MoneyGram MobilePass - Meant for users in the United States, it enables them to initiate the fund transfer on their phones and eliminates the need for forms.
  • Account Deposit - MoneyGram is connected to more than two billion bank accounts, virtual accounts, and mobile wallets around the world.
  • MoneyGram Locations - Users can send and receive money at any of their 350,000 agent locations in more than 200 countries.
  • Bill Payment Services & Pre-paid Services - MoneyGram offers bill payment services in the U.S. and Canada. Customers can pay their rent, car payments, or phone bills using the same day or 2-3 day options. They can also load and reload prepaid debit cards in cash or at an agent location.
  • Money Orders - Instead of making payments using cash or personal checks, MoneyGram offers the option of money orders. Money orders are valid for one year. If you fail to cash them, a service charge of approximately USD 1.50 per month is deducted from the face value of the money order.
  • Send money to an inmate - This is applicable to a few of the correction facilities in the U.S. only.

With so many options to send and receive money, MoneyGram allows you to opt for a service and product that best suits your convenience through MoneyGram MyWay.

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Source: MoneyGram.com

MoneyGram Customer Service

If you have a problem that needs resolution or suspect fraud, contact MoneyGram Customer Service immediately. MoneyGram's customer care is reachable at their contact number 1-800-926-9400, email at customerservice@moneygram.com, and tweet at @MoneyGram.

Frequently Asked Questions on MoneyGram

  • How to send money through MoneyGram?

MoneyGram money transfers are fast, reliable, and convenient. Their services are available all around the world. Send money online through MoneyGram's website or app either by paying using a debit or credit card or directly from your bank accounts (MoneyGram allows Visa and MasterCard only). You can choose to send from any MoneyGram location near you and pay in cash or a check.

  • Can I send money through Moneygram using a credit card?

Yes. However, different modes of payment will have different fees. Credit cards tend to be more expensive than debit and online transfer. In some cases, credit card companies may also charge a cash advance for money transfers. 

  • How to fill out a MoneyGram form?

All the forms related to money transfer are available on their website here. The type of form required will depend on the service you are seeking. For example, the form below is to get a photocopy of the money order.

MoneyGram Forms
  • How to receive money through MoneyGram?
  • How can a recipient receive MoneyGram without an ID?
  • How to find an agent for MoneyGram near me?
  • How to track a MoneyGram money order?
  • Does MoneyGram send money with charges?
  • Is MoneyGram safe to use?
  • How many CVS locations have MoneyGram?
  • How many Walmart locations does MoneyGram have?
  • What are the opening hours of Walmart Money Transfer Service?
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