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Cash Pickup with Xe: A Convenient Way to Send Money Abroad

Updated on July 20, 2022 04:21 pm
Illustration of Send Money Abroad with Your Phone

When sending money overseas, you have options when choosing how your recipient obtains the funds. Among these options is a cash pickup method, which can be an excellent way to send money to someone who does not have a bank account or needs cash promptly. Xe now offers a cash pickup option for your recipient that is fast, convenient, and available in over 500,000 locations worldwide. Xe's cash pickup offering is exclusively available on their mobile app. 

What is Cash Pickup? 

Cash pickup allows the recipient of a money transfer to collect cash from a physical location rather than sending the money to a bank account. 

How Does Cash Pickup Work? 

If you're the sender, you'll choose an amount of money to send to your recipient. After the transaction is successful, you'll be given a generated PIN. Your recipient will then be able to pick up the money at the selected physical location in their area. 

How Do I Use Cash Pickup? 

In order to utilize Xe's cash pickup option, you will first need to download their mobile app

If you're a new customer, select the currency you'd like to exchange and which country you'd like to send money to. You will then have the option to change the delivery method from bank transfer to cash pickup. 

Follow these steps once your transfer is initiated: 

1. Tap "Delivery Method".

2. Select "Cash Pickup" when prompted. 

3. Enter or select your recipient. 

4. Choose an available provider near your recipient. 

It's that easy! 

How is the Money Picked Up? 

Your recipient will be able to pick up the money from a specific store or a branch from one of Xe's partners. As the money sender, you'll be able to choose the destination where the recipient will pick up the funds. 

Once the transfer has been paid, you'll receive: 

1. Confirmation of where the money is being sent to 

2. A PIN that your recipient will need in order to pick up the money successfully 

You'll want to share the provided PIN with the recipient once you receive it. Once the transfer is ready to be picked up at the selected location, you'll receive a confirmation notice. The funds can then be picked up using the PIN. 

In addition to the PIN, the individual picking up the money will need a valid form of a government-issued ID that matches the recipient information entered by the sender. 

How Do I Find a Cash Pickup Location? 

Xe cash pickup is available at over 500,000 locations across over 150 countries. Use Xe's Location Finder tool, found within their mobile app or website, to identify the best location for your recipient to pick up your transfer. 

Using the Location Finder on the Xe mobile app: 

  • Before you confirm your transfer, you'll be asked to review the details of your payment. 
  • On the review screen, select "See Locations". 
  • This will bring you to the Location Finder page.
  • Using the Location Finder, you can search for a specific location to see what pickup places are available in that area. 
  • Locations are listed at the bottom of the screen and you'll also see available locations as pins on the map. 
  • Clicking on a location will give you more information including contact details and open hours. 

Using the Location Finder on the Xe website: 

  • Go to xe.com/locations/
  • You can use the search bar to look up a specific location or you can click and drag the screen to move around the map. 
  • Locations will be listed on the left as well as on pins on the map. 
  • Clicking on a location will give you more information including contact details and open hours. 

How Much Does Cash Pickup Cost? 

Cash pickup does charge a small fee for the sender, however, your recipient picks up the money for free. All they need is the PIN and their government-issued ID. 

How Much Money Can I Send? 

We offer money transfers of up to 3,000 in your local currency up to a maximum of 5 times per day. However, there are a few exceptions: 

  • Oklahoma, Arizona, and New Mexico may only send $999.99 a day (without additional documentation) 
  • Transfers from the United States to Nigeria may not exceed $500
  • There may be restrictions in place that can limit the amount you can send, such as from a recipient's bank or other receiving method 
  • Some of our partner payout locations may have receiving limits in place 

Tips for Using the Cash Pickup Option 

For senders: 

  • Ensure that all the details of your recipient are correct and match the details shown on their government-issued ID. 
  • You'll receive an estimate of when the cash will be ready for pickup - typically, cash pickup money transfers are instant and can be picked up within minutes.
  • Make sure to send your recipient the PIN sent to you from Xe. This will be necessary for your recipient to pick up the money. 
  • Use your PIN to track the movement of your transaction. 
  • You'll be notified when your recipient has successfully picked up the money via text or email. 

For recipients: 

  • Stay vigilant and aware of your surroundings when picking up any cash transfer from your designated location. 
  • Reach out to the location's agent ahead of time to confirm a proper pickup time. 
  • Find a friend or family member to go with you. 
  • Try to be as discreet with the cash as possible. 

About Xe 

Xe offers simple and secure money transfers to over 150 countries around the world, serving over 1 million happy customers. Xe has remained an authority in remittance and currency for over 25 years and continues to set the bar in the industry.

Use Xe by downloading their mobile app or using their website to send money to friends or family overseas in just minutes. Money can be sent using direct debit, debit card, credit card, or bank transfer. Creating a new account only takes a few minutes of your time, and completing your first transaction is simple and straightforward every step of the way. Exchange rates and fees are upfront, and you can easily track your transfer to ensure it reaches your recipient. 

For a more detailed review of Xe and how to get started, check out our comprehensive review

What Does Xe Offer? 

  • Extremely low fees 
  • Real-time market competitive exchange rates 
  • Transparent delivery times 
  • Transfers sent in as little a few minutes 
  • Signing up is free!
  • Completely safe and secure 

Use Xe's Cash Pickup Option Today! 

Cash pickup is an excellent money transfer choice for when your recipient doesn't have a bank account, or if they need cash on hand quickly. Download the Xe mobile app now to get started!

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