USA 
IND 
UK 
PHL 
HIGHLIGHTS
Founded in 2014, Instarem (short for Instant Remittance) is a Singapore-headquartered Fintech company providing fast, secure and cost-efficient digital cross-border money transfer services for individuals and businesses.
The company is currently licensed in Singapore, Australia, Hong Kong, Canada, Malaysia, India, European Union/United Kingdom and the United States. With InstaReM, businesses and individuals in these markets are able to reach out to 3.21 billion people in over 55+ countries worldwide.
In January 2015, Instarem raised an initial US$500,000 in seed capital from Rocket Internet. In March 2016, InstaReM successfully raised a US$5 million Series A round led by Vertex Ventures, with participation from Fullerton Financial Holdings and Global Founders Capital.
In July 2017, Instarem received another US$13 million investment of Series B funding, led by GSR Ventures, with participation from SBI-FMO Emerging Asia Financial Sector Fund, Vertex Ventures, Fullerton Financial Holdings and Global Founders Capital.
WHY INSTAREM?
InstaReM is a disruptor to traditional remittance firms. Here’s why:
- Transparency: Instarem's transaction charges are shown before you make the remittance, unlike banks or traditional remittance firms which charge an FX spread (the difference between the inter-bank currency conversion rate and the rate quoted by the bank or money transfer company) in addition to the transaction fee.
- Comparative transaction charges: InstaReM offers transparent Zero-Margin FX rates*. The company charges a nominal fee (between 0.25-1%) to cover the costs of processing the transactions. Instarem ranks as the most cost-effective money transfer service in a number of corridors originating from Asia-Pacific in the World Bank’s Remittance Price Worldwide database. *Applicable only for certain currencies and certain trading hours.
- Speed of transaction: InstaReM is able to transfer funds typically within 24 hours in Asia, compared to the average two to four days transfer by banks.
- Wide reach: InstaReM can send funds to over 3.21 billion people in their local bank accounts across the globe. Businesses and individuals from Australia, Hong Kong, Singapore, Malaysia, India, EU and the US are able to remit money to 55+ countries worldwide.
- Bulk payments: Corporations/SMEs use InstaReM's MassPay platform to manage and control their high-volume remittances to multiple beneficiaries in multiple currencies via a seamless process.
FAST FACTS
- Reaching over 3.21 billion people across 55+ countries
- Partner network of 8000+ banks globally
- Growing team of 150 employees across eight global offices
*Daily limit for new users is $1,500.
FEATURES ((Currently showing rates for USA to IND change)
- Online Transfer
- ACH Transfer
- Wire Transfer
USER REVIEWS
Bad experience with this app/business. Wise is much much better compared to this. I wanted to transfer money from INR to USD. The first transfer went fine. The second time I get an email after 2 days asking me to provide additional documentation. After providing all the documentation I get an email saying "Due to internal policies they can't do my transfer and I'll have to wait 48-72 hours to get my refund". When pressed further they wouldn't elaborate on the reason why they denied the transfer
0 Bad experience with this app/business. Wise is much much better compared to this. I wanted to transfer money from INR to USD. The first transfer went fine. The second time I get an email after 2 days asking me to provide additional documentation. After providing all the documentation I get an email saying "Due to internal policies they can't do my transfer and I'll have to wait 48-72 hours to get my refund". When pressed further they wouldn't elaborate on the reason why they denied the transfer
0 My transfer was cancelled by their system due to them not getting fund on time. I have been n touch with customercare since money is debited from account and transferred to their nium account.. This is for transfer above 3000+$. Customer support staff can't locate my fund. Its transferred to the account they wanted me to sent. Not sure which agency I have to contact to get money back. I'm not sure if this some kind of error for sure of its something others have gone through.. just wanted to alert others and hear if this is a common theme..
0 My transfer was cancelled by their system due to them not getting fund on time. I have been n touch with customercare since money is debited from account and transferred to their nium account.. This is for transfer above 3000+$. Customer support staff can't locate my fund. Its transferred to the account they wanted me to sent. Not sure which agency I have to contact to get money back. I'm not sure if this some kind of error for sure of its something others have gone through.. just wanted to alert others and hear if this is a common theme..
0 If you want to transfer money like 20 years ago, yes, it's ok. They can transfer in up to 2 business days. If you want to transfer faster, search for something else. Short story: i'm repeating the transfer process a few times per year. Same source account and same destination account, even the amount is almost the same. BUT now, they need more time to analyse . . .
1 If you want to transfer money like 20 years ago, yes, it's ok. They can transfer in up to 2 business days. If you want to transfer faster, search for something else. Short story: i'm repeating the transfer process a few times per year. Same source account and same destination account, even the amount is almost the same. BUT now, they need more time to analyse . . .
1 Good service and awesome transfer rate. I have already transferred twice using Instarem , it is slow 3-4 days but I never had a problem. Transfers were smooth even though they say the don't transfer on the weekends my last two transfers were completed on weekends only.
0 Good service and awesome transfer rate. I have already transferred twice using Instarem , it is slow 3-4 days but I never had a problem. Transfers were smooth even though they say the don't transfer on the weekends my last two transfers were completed on weekends only.
0 Not happy. Taking way too long and money still not received yet. If you have an emergency, do NOT us this lousy service!!! Tried chatting with their live agent, their dumb bot kept asking me to log in first when I was ALREADY logged in!!!
0 Not happy. Taking way too long and money still not received yet. If you have an emergency, do NOT us this lousy service!!! Tried chatting with their live agent, their dumb bot kept asking me to log in first when I was ALREADY logged in!!!
0 Worst service. Initiated a transfer. got a call asking for the phone number registered with my bank. also chatted with live agent and shared some details and said that verification is complete. then they again called me they want to know my email registered with my bank. Whole process looked suspicious to me and I cancelled my transaction.
18 Worst service. Initiated a transfer. got a call asking for the phone number registered with my bank. also chatted with live agent and shared some details and said that verification is complete. then they again called me they want to know my email registered with my bank. Whole process looked suspicious to me and I cancelled my transaction.
18 I loved how easy it was to sign up and send money with Instarem. I got a great rate and money reached without any hassle. I recommend this to others.
5 I loved how easy it was to sign up and send money with Instarem. I got a great rate and money reached without any hassle. I recommend this to others.
5 
