Awful company. Keeps asking to submit personal documents, althought bank statements was provided. Customer services, the only way to request the refund, are all AI, no real persons at the back. No phone support. Well, be careful with your money. I will report your company as fraud to whoever I can if you did not respond and refund my money.
Awful company. Keeps asking to submit personal documents, althought bank statements was provided. Customer services, the only way to request the refund, are all AI, no real persons at the back. No phone support. Well, be careful with your money. I will report your company as fraud to whoever I can if you did not respond and refund my money.
Please don’t use this service as it’s fraud and they put your money on hold on name of verification after withdrawing from your US bank account. I had clearly mentioned that I am trensferrring money for my family support but they didn’t agree even when it is one of the option in their site and now asking my US bank statement to refund my own money. This is so ridiculous and frustrating. I am going to contact bank to file complain so this service can be put on hold for review for possibly scam.
Please don’t use this service as it’s fraud and they put your money on hold on name of verification after withdrawing from your US bank account. I had clearly mentioned that I am trensferrring money for my family support but they didn’t agree even when it is one of the option in their site and now asking my US bank statement to refund my own money. This is so ridiculous and frustrating. I am going to contact bank to file complain so this service can be put on hold for review for possibly scam.
Bad experience with this app/business. Wise is much much better compared to this. I wanted to transfer money from INR to USD. The first transfer went fine. The second time I get an email after 2 days asking me to provide additional documentation. After providing all the documentation I get an email saying "Due to internal policies they can't do my transfer and I'll have to wait 48-72 hours to get my refund". When pressed further they wouldn't elaborate on the reason why they denied the transfer
Bad experience with this app/business. Wise is much much better compared to this. I wanted to transfer money from INR to USD. The first transfer went fine. The second time I get an email after 2 days asking me to provide additional documentation. After providing all the documentation I get an email saying "Due to internal policies they can't do my transfer and I'll have to wait 48-72 hours to get my refund". When pressed further they wouldn't elaborate on the reason why they denied the transfer
My transfer was cancelled by their system due to them not getting fund on time. I have been n touch with customercare since money is debited from account and transferred to their nium account.. This is for transfer above 3000+$. Customer support staff can't locate my fund. Its transferred to the account they wanted me to sent. Not sure which agency I have to contact to get money back. I'm not sure if this some kind of error for sure of its something others have gone through.. just wanted to alert others and hear if this is a common theme..
My transfer was cancelled by their system due to them not getting fund on time. I have been n touch with customercare since money is debited from account and transferred to their nium account.. This is for transfer above 3000+$. Customer support staff can't locate my fund. Its transferred to the account they wanted me to sent. Not sure which agency I have to contact to get money back. I'm not sure if this some kind of error for sure of its something others have gone through.. just wanted to alert others and hear if this is a common theme..
If you want to transfer money like 20 years ago, yes, it's ok. They can transfer in up to 2 business days. If you want to transfer faster, search for something else. Short story: i'm repeating the transfer process a few times per year. Same source account and same destination account, even the amount is almost the same. BUT now, they need more time to analyse . . .
If you want to transfer money like 20 years ago, yes, it's ok. They can transfer in up to 2 business days. If you want to transfer faster, search for something else. Short story: i'm repeating the transfer process a few times per year. Same source account and same destination account, even the amount is almost the same. BUT now, they need more time to analyse . . .
Good service and awesome transfer rate. I have already transferred twice using Instarem , it is slow 3-4 days but I never had a problem. Transfers were smooth even though they say the don't transfer on the weekends my last two transfers were completed on weekends only.
Good service and awesome transfer rate. I have already transferred twice using Instarem , it is slow 3-4 days but I never had a problem. Transfers were smooth even though they say the don't transfer on the weekends my last two transfers were completed on weekends only.
Not happy. Taking way too long and money still not received yet. If you have an emergency, do NOT us this lousy service!!! Tried chatting with their live agent, their dumb bot kept asking me to log in first when I was ALREADY logged in!!!
Not happy. Taking way too long and money still not received yet. If you have an emergency, do NOT us this lousy service!!! Tried chatting with their live agent, their dumb bot kept asking me to log in first when I was ALREADY logged in!!!
Worst service. Initiated a transfer. got a call asking for the phone number registered with my bank. also chatted with live agent and shared some details and said that verification is complete. then they again called me they want to know my email registered with my bank. Whole process looked suspicious to me and I cancelled my transaction.
Worst service. Initiated a transfer. got a call asking for the phone number registered with my bank. also chatted with live agent and shared some details and said that verification is complete. then they again called me they want to know my email registered with my bank. Whole process looked suspicious to me and I cancelled my transaction.