WorldRemit Money Transfer

HIGHLIGHTS

WorldRemit is an online money transfer service that lets people send money overseas conveniently and without having to pay high transfer fees. WorldRemit users can send money from 50 countries to more than 120 countries around the world, with even more destinations to become available in the future. WorldRemit offers money transfer services, bank deposit, cash pick-up, Mobile Money along with Airtime top-up for various mobile service providers in India. Transactions can be completed through a computer, smartphone, or tablet, making the process of sending money abroad quicker and more secure.  

WorldRemit was founded in 2010 in London with the goal of modernizing the money transfer process. It has received over $140 million in funding from Accel Partners and Technology Crossover Ventures, recognized for its innovation as a remittance company. With WorldRemit, users can expect competitive exchange rates, quick processing time, and multiple options to conveniently and securely send money to friends and family abroad. 

Please Note: When sending money via the airtime top-up method, taxes may apply to the amount sent, depending on the country. This means that the recipient will receive a lower amount than what was sent. 
With WorldRemit you can send a money transfer from the following states : Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Dakota, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin, Wyoming. Also District of Columbia and Puerto Rico.

FEATURES (Currently showing rates for USA to IND change )

Exchange Rate Type
Locked-in
Transfer Fee
Bank Account
$ Amount
Fee
Up to $2000
$0.00
Transfer Time
Bank Deposit
2 Days
Transfer Type
  • ACH Transfer
  • Wire Transfer
Daily Transfer Limit
"Bank deposit| $2,000
Cash pickup| $1234"
Customer Service Info
1.888.772.7771
Company Headquarter
London, UK
Company Type
Remittance Providers
Mobile App
Company Established
2010
Text Update (SMS)
Yes
Email Updates
Yes
Referral Program
No
Key Feature
--
Document Requirements
-

USER REVIEWS

Tiffani Carpenter
Posted on July 20, 2021, 08:31 pm

WARNING - DO NOT USE THIS COMPANY. I SENT A $4000 WIRE THEY HAVE STATED THEY ARE NOT ABLE TO PROCESS AND HAVE NOT/DO NOT KNOW WHEN THEY WILL BE RETURNING MY MONEY TO ME!!! This is completely unbelievable and I will be reporting this company to all possible agencies. I wrote my first review 4 days ago and if I could give them a negative 5 stars, I would. I just want to warn people now. I requested a transfer of $4000 on July 6th. After requesting a lot of verification, copy of my Passport, which I understand and was fine with, there was no communication from them since July 11th, when they said they had sent my funds to their "Partner" who was processing the transaction. Waiting, waiting, waiting...at the end of last week I attempted for 2 days to get their "live chat" feature to work and you click on the box, but there's no chat feature. I am in Guatemala at the moment so calling is difficult and uses up a ton of minutes, especially when you are on hold for over 1 hour. After my phone call with them a "case" was opened where they were going to look in to things. Today I received a email saying that they are unable to process the transfer. Ok, frustrating, but fine. I checked my account and my $4000 was not deposited back so I responded to their email, letting them know the funds had not been redeposited back to me and when could I expect them (my Case #16009461 - Transaction 97965460) and I just received a email back about an hour ago. Here's what these "professional" folks have to say: "Hi Tiffani, Thank you for your email. We did not process any refund yet as your transaction has yet to be canceled. Cancellation is also not possible at the moment as your transaction is currently locked by our local agent. We are still waiting for some updates from them to confirm the cancellation. We will revert back to you as soon as we have an update. Apologies for any inconvenience caused. We hope to update you shortly." So, definitely, be aware that this too can happen to you and do not send any large amount - or any amount at all, through this company. I have used Xoom, XE Money Transfer and Remitly frequently and there were times when they were not able to process my request for one reason or another and they have ALWAYS sent a refund immediately since they were unable to perform the request. No one can afford to lose money, I sure can't afford $4000 and it's a payment to my contractor for the building of my home, so this is a huge, huge issue. I have given this company until 7/23 to find my funds and get them back in to my account or I will be taking legal action and also contacting the Better Business Bureau, Federal Trade Commission and anyone else I can report this company to. BEWARE!!!!

 
Jimmy
Posted on July 17, 2021, 12:47 pm

WorldRemit seems like a scam to me. They request ID documents and then cancel the transaction and close the account. I suspect they are just phishing for ID documents. Beware!!!!

 
Pamela
Posted on July 07, 2021, 09:00 am

Unsure if all the negative reviews as I have not had any issues with using their services for 6yrs now. As with all transfers due to money laundering issues across the globe, any transfer from 1K up will require your government issued identification loaded on to their system and once done, should not have problems with future transfer unless of course, flagged by the recipient country which, is out of their hands.

 
Sammy
Posted on July 05, 2021, 08:01 am

You need to pull your service from whitter village ironshore,Jamaica or have money there so people won't have to wait on other people to pay Bill's in order to recieve transactions.

 
Lazarus Wald
Posted on June 30, 2021, 02:16 pm

It is not clear for me what you mean by closing my case. On Wednesday or Thursday last week I initiated a transfer of about US$2000 to a recipient in Brazil. Once the transfer was entered and submitted it as accepted and it was indicated that it would arrive at its destination in 24 or 48 hours. Then on Friday evening all of a sudden I received an email indicating that there were problems with the transfer and that I would have to submit documents and fill out forms with personal and financial information not only from me but also  from the recipient of the transfer as well, not only that but the method of submitting the information was very archaic and cumbersome (one would have to print out the form, fill it out by hand, and subsequently scan it) which then would represent an unusual and unreasonable amount of work. Therefore the best alternative at the time would be to simply cancel the transfer and use another provider. Not only I wasted days waiting for  a transfer that was never realized but as of now I  simply do not have access to my very own money  (it was stated that I would have to wait up to 7 days to have my money refunded) in order to execute the transfer by using another provider/service.  Ideally if worldremit had a problem processing the transfer it should be indicated right away when I was submitting the transfer in which case I would simply perform the transfer using another provider and my recipient would then have received the money within 24 hours of the submission date.  Now I am in a situation whence my recipient has not received the transfer and my money had literally been confiscated for days. Worldremit is an ignoble company and this whole situation amounts to a defraud scheme.

 
drew
Posted on June 30, 2021, 01:02 pm

Really poor company, customer service is amazingly bad. But they do respond quickly, just with no help. My recipient was sent $4k, money did not arrive. The said it did. Required a bank statement in pdf form. It is middle of month. They can provided that. Had to go to bank, get statement. The account is rarely used, 2 transactions in the year. They claim the statement is not valid. So they refuse to address where the money is and are not helpful. Its not millions, but its enough and causes stress and they really dont care. They say it was transferred successfully. Still fighting with them, senders beware.

 
Carmen
Posted on June 24, 2021, 09:47 am

Poor service. I would never recommend WorldRemit to anybody I know. I sent the money yesterday and I chatted with an Agent about the issue that the recipient is unable to get the money saying that the transaction is not showing on their end. Agent stated that it will be taken care of at the end of the day but the receiving end stated that it will be 24 hours to process. I supposed to be within minutes to process.

 
Graham
Posted on June 18, 2021, 08:19 am

I must retract my previous comment with an apology. My recipient did receive the money on 31 May. The problem was that the reference was not recognizable, so he assumed the money was not from me. However, communication remains a problem.

 
James E
Posted on June 14, 2021, 07:48 am

Their transfer fees are good but service is terrible. I sent money on May 27 but it could not be delivered although they informed my recipient that the money had been delivered. When I informed them they asked for the recipient's statement. After receiving it they wrote that they will have their local agent investigate the case and get back to me. Last Friday, almost a week after assuring me it'd be investigated, they wrote that they were closing my case because they hadn't heard "anything else" from me. Whenever I go to live chat to find out what's going on, all I get are platitudes and apologies.

 
Tanya Richards
Posted on June 12, 2021, 03:25 pm

My first experience using this company was a disaster...no replies to any of my 4 emails for customer support plus the transfer took 17 days to get to my friend!! Very disappointing and now of course i have learnt to read the reviews!! I would NOT recommend using World Remit and won't be using them again myself!

 

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