WorldRemit Money Transfer

HIGHLIGHTS

WorldRemit is an online money transfer service that lets people send money overseas conveniently and without having to pay high transfer fees. WorldRemit users can send money from 50 countries to more than 120 countries around the world, with even more destinations to become available in the future. WorldRemit offers money transfer services, bank deposit, cash pick-up, Mobile Money along with Airtime top-up for various mobile service providers in India. Transactions can be completed through a computer, smartphone, or tablet, making the process of sending money abroad quicker and more secure.  

WorldRemit was founded in 2010 in London with the goal of modernizing the money transfer process. It has received over $140 million in funding from Accel Partners and Technology Crossover Ventures, recognized for its innovation as a remittance company. With WorldRemit, users can expect competitive exchange rates, quick processing time, and multiple options to conveniently and securely send money to friends and family abroad. 

Please Note: When sending money via the airtime top-up method, taxes may apply to the amount sent, depending on the country. This means that the recipient will receive a lower amount than what was sent. 
With WorldRemit you can send a money transfer from the following states : Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Dakota, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin, Wyoming. Also District of Columbia and Puerto Rico.

FEATURES (Currently showing rates for USA to IND change )

Exchange Rate Type
Locked-in
Transfer Fee
Bank Account
$ Amount
Fee
Up to $2000
$0.00
Transfer Time
Bank Deposit
2 Days
Transfer Type
  • ACH Transfer
  • Wire Transfer
Daily Transfer Limit
"Bank deposit| $2,000
Cash pickup| $1234"
Customer Service Info
1.888.772.7771
Company Headquarter
London, UK
Company Type
Remittance Providers
Mobile App
Company Established
2010
Text Update (SMS)
Yes
Email Updates
Yes
Referral Program
No
Key Feature
--
Document Requirements
-

USER REVIEWS

collins
Posted on May 10, 2021, 10:19 am

never do any transfer with this company,run away.on april 19th i tried to send money to Ghana .my money was taking instantly but later got a message that it was not sent so i will be getting a refund in 7 days.i waited and called again after the 7th day only to be told i should wait for another 48hrs before they can tell me when i will get the refund.

 
Mulki
Posted on May 08, 2021, 03:28 am

World remitte the worst customer service I received and I think you should suck all the agents that you employed, not even simple explanation to their customers, not very honest and never helpful at all. Can you please explain why the recipient gets the text message saying they received money but don't get the actual money, and wait where is the money? If the details of the recipient was wrong then why on earth will they get the massage saying they received money, and its easy for the agents to tell you that they cannot retrieve the money because it has already been used, but by who? If the person I sent money only received text message but not money. Transaction no.92148131 I'm still fighting for a refund from World remitte but nothing from them except we are sorry there is nothing more we can do? Is that all World remitte???? Is this fair to your customers?????

 
Santosh Thankachan
Posted on May 05, 2021, 05:00 am

I was told my recipient received the money and transaction is closed when my recipient in Kerala India never got the money. I have been calling them almost everyday for last 25 days but the customer care just begins with a Sorry and then they try to get some updates from some mysterious Local Partner in India and they tell me that they will give me an update if they have. No updates till now and my request for cancellation of the Transaction is also not addressed saying that money is already transferred (not sure to whom). I have provided all the documents that WorldRemit needs for my recipient and still no news of my money. Very Very disappointed with WorldRemit. I will ask other users to exercise their wise caution to use their services especially if money they wish to transfer is bigger in amount than usual. I am still chasing them to find out the whereabouts of my money and for my refund of money. For WorldRemit Customer care here are my details. My Transaction No is: 89621960 and my Case Number is : 14911247. WorldRemit - Please do something. ITs our hard earned Money. Please call me and sort this out for me please. You have lost your customers like me now...

 
Amsa
Posted on May 01, 2021, 04:55 pm

Very-poor-service-do-not-use-it

 
Thom
Posted on May 01, 2021, 11:58 am

Worst customer service in the world, cannot solve the simple problems. Close accounts without notice and after weeks of effort and providing all requests for information still unable to help. Do yourself a favor and select any different option.

 
Mavlin
Posted on April 27, 2021, 08:54 am

I made a bank transfer on 3 April till 14 April the transaction was still pending,which I have provided all necessary documents the review team has asked me to send. Within this period i sent emails with no reply not even automatic reply to know if they have received the documents or not.I called almost twice a day to know if there is any progress but customer service keep saying we are sorry... saying sorry is nice but it doesn’t solve the problem.... my transaction was cancelled on the 16 April which they said it take 7 working day for a refund it 8 working days now and the money is still not refunded. Customer service said after 7 day I should check with my bank I have gone to my bank to check they don’t have the money I have contact trustly they also confirm they don’t have the money. I have lost my job because of this transaction I am certainly not happy and would warn against using them. Worldremit is a big NO for me - Transaction no is: 89097731

 
Santosh Thankachan
Posted on April 21, 2021, 11:04 pm

I was told my recipient received the money and transaction is closed when my recipient in Kerala India never got the money. Called almost everyday for last 12 days but the customer care just begins with a Sorry and then they are trying to get some update from mysterious Local Partner in India and they will give me update. No updates and my request for cancellation of Transaction is not at all addressed saying that its already transferred. Provided all documents that WorldRemit needs for my recipient and still not news of my money. Very Very disappointed with WorldRemit. Will ask users to exercise their caution to use their services especially if money you wish to transfer is bigger in amount. I am still chasing them to refund my money or transfer it to the correct account. My Transaction No is: 89621960 WorldRemit - Please do something. You are losing your customers now...

 
Ron Cooke
Posted on April 19, 2021, 08:44 pm

I saw WorldRemit's ads and decided to try to use it to send money from the USA to Mexico instead of WU. Signing up was easy and hassle free - except that almost immediately after creating the Transfer and collecting the money to be sent from my bank account (Several hundred $USD), they sent me a message saying that, "We're sorry to inform you that we've made the decision to cancel your transaction and close your account". They then informed me that depending on my bank, it may be 2 to 21 days before my money is back in my bank account. There was no explanation given as to why this decision was made; and when I went to their site and tried to use their chat option, the only information I was given was the blurb about the 2 to 21 days to get my money back and that they could not tell me why the decision was made, but that I should read their terms and conditions and try and figure it out myself. I wish that I would have done some homework about this company before I used it because at the time I am writing this review, their Customer Review Ranking on sitejabber is 1.76 out of 5 which tells you that they don't have very many satisfied customers. I am certainly not happy and would warn against using them.

 
Ann kiln
Posted on April 18, 2021, 08:28 am

Worst possible money transfer company first they send the money to the wrong country to Moldova not the Republic of Moldova and when I complained I was told that they didn't cover the Republic of Moldova when the person I was sending to has received money through worldremit from my family more than 50 times and then when I cancelled the transfer it was still showing as available for collection the next day and when I questioned this i received the worst possible customer service and told to wait for the cancellation to be processed it's ridiculous they should just cancel and issue a refund but they make it unnecessarily complicated

 
A adam
Posted on April 17, 2021, 07:51 am

I sent money through word remit and it was supposed to be 1 day. I am on the 7th day and recipient still has not received the money yet. They keep on telling me "review team " is processing and we trying to get update from them. Totally unacceptable service

 

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