Trends That Will Shape the Cross-Border Payments Industry in 2022
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6 Big Trends In The Cross-Border Payments Industry For 2022

Updated on February 07, 2022 12:00 am
6 big trends in the remittance industry for 2022

The global economy continues to be resilient despite geopolitical turmoil and a prolonged health crisis. A strong global GDP and associated trade growth will keep accelerating the demand for cross-border payments, which is estimated to reach US$ 156 trillion by 2022. 

Cross-border payments are currency transactions between people or businesses that are in different countries. The existing cross-border payments channels are the lifeblood of the globalized economy, facilitating the expansion of global e-commerce, the rise of complex international supply chains, and remittances sent by migrant workers in billions of dollars each year. 

1. Growth Of Digital Remittances And Financial Inclusion 

Remittances are a vital source of foreign income in many developing countries, frequently surpassing foreign direct investment and overseas development assistance. According to World Bank data, total global remittances totaled $702 billion in 2020, despite the economic slowdown due to the pandemic.

More consumers are now connected to the internet and are more comfortable with digital payments than ever before. So the demands for fast, cheap, safe, and convenient digital payments solutions are increasing. Over the last several years, digital remittances have been on the rise, coinciding with the entry of digital-first money transfer organizations (MTOs). 

According to Pew Research Center, mobile phone ownership among adults in emerging economies now stands at 83%, driving financial inclusion by increasing access to banking services and digital payment solutions. 1.7 billion people globally are still unbanked. 

As per the Global Payments' 2021,  mobile wallet usage at the point-of-sale is projected to rise to 30% in 2023 from 22% in 2019 globally, and mobile wallet usage in global e-commerce is expected to grow to 52% in 2023 from 42% in 2019. 

The changing landscape of cross-border payments is driven directly by the rapid change in consumer demands. Consumers are less willing to use banking services due to various disadvantages. 



Alternative payment methods (APMs) for remittances provide faster, cheaper, and more transparent cross-border payment services than traditional banks. The new entrants are putting pressure on traditional money transfer operators such as Western Union, MoneyGram, Ria, etc. Such incumbents may have a large physical network, but with high fees for sender and receivers. 

With rapid digitization and mobile penetration, especially in emerging markets, digital channels will gain traction as a medium for remittance payments. 

Secondly, the shift from cash payments to digital payments is growing, a trend becoming more prevalent in developing economies. For instance, the RBI reported that the use of ATMs in India fell by 47% in April 2020. 

This trend will continue to increase the volume of remittances sent by the migrants to their families in their origin countries and also bring millions of consumers into financial inclusion and accessibility that were previously closed off from the financial markets.

2. Boost In Global Cross-Border Transactions

Cross-border e-commerce payments are the fastest-growing segment of cross-border payments. Juniper Research projects a $35 trillion B2B cross-border payment by 2022, a 30% increase from 2020.

Overall, global cross-border trade is expected to grow 5% (CAGR) between 2018 and 2022, much of which comes from emerging markets, whose growth is estimated at 11% (CAGR). However, barriers to open market opportunities in developed markets are expected to slow the growth to around 2% (CAGR) between 2018 and 2022.

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The push for more transparency in payments, coupled with robust trade and international supply chain finance platforms, and improved logistics, will make the international payments industry more competitive. 

Of the total projected total global payment flows, Business-to-Business (B2B) make up the highest proportion, expected to account for US$ 150 trillion in 2022. For high-value B2B transactions (higher than US$50,000), banks are still expected to dominate the space as costs are comparably low and the correspondent banking networks are still efficient and reliable.

Collaborations between aggregators (back-end networks provider) and banks, money transfer operators, or mobile wallet providers enable interoperability within cross-border payments. 

These partnerships are great for low-value B2B transactions and transactions within Consumer-to-Consumer (C2C), Business-to-Consumer (B2C), Consumer-to-Business (C2B) segments. The back-end networks provide faster, cheaper, and more transparent transactions as compared to the correspondent banking network.

Also, platforms like FIS's RealNet will enable real-time payment settlements for corporations, gig workers, and companies.

The new entrants in the cross-border payment industry are mostly focused on low-value transactions, which banks and traditional payment service providers do not cover. Especially, the low-value transactions from, to, and between emerging markets have the highest potential to be disrupted by digital-enabled payments providers due to changing customer behavior, increased trade with emerging markets, and higher financial inclusion. 

3. Global Expansion Of Small And Midsize Enterprises (SMEs)

For businesses to grow globally, cross-border payments have become increasingly important. . Cross-border e-commerce is now the fastest-growing sub-segment in the cross-border payments industry. 

Juniper Research estimates that business-to-business cross-border payments will reach $35 trillion by 2022 and as of 2021, 83% of global businesses of all sizes found it easy to send or receive cross-border payments. Thanks to the emergence of new technologies that streamline that enable faster and easier cross-border transaction processes to meet the needs of the digital world.

Payment solutions like SWIFT's gpi (stands for Global Payments Innovation) and Mastercard's B2B Hub provide the necessary flexibility and SME-appropriate payment options. Other solutions such as Visa Direct, a real-time push platform that expanded with Visa Direct Payouts, simplified cross-border transactions for small businesses.

In 2020, 43% of small and midsize businesses handled international business compared to 34% in 2019, according to Visa.

As the open market trade unlocks several opportunities and benefits for small and midsize businesses, their needs for cross-border payments will increase. 

4. More Investment Appetite For FinTech Companies

FinTech, the short form of financial technology, integrates technology in the financial services industry to improve financial products and services delivery to consumers. The adoption of FinTech companies and products has grown significantly worldwide. 

The volume of investment into the FinTech companies has dramatically increased between 2010 and 2019, reaching 215.4 billion U.S. dollars. Global FinTech investment was $105 billion in 2020-the third-highest year on record, despite a significant drop from $165 billion in 2019.

FinTech investments have hit $91.5 billion in 2021. The Americas were the region attracting the most investments in the global FinTech sector, accounting for nearly 80 percent of the total. 

The number of companies operating under the category FinTech has also grown in EMEA (Europe, the Middle East, and Africa) and APAC (Asia Pacific). 

According to a 2019 survey by Ernst & Young, the most widely adopted FinTech category among consumers was money transfer and payment services. 75% of consumers worldwide adopted some form of money transfer and/or payment service. 

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Many companies in the payments sector went public last year. For instance, Remitly, the Seattle-based money transfer start-up went public in September while Wise (formerly TransferWise), the London-based money transfer provider got listed in the London Stock Exchange in July.  

Remitly sold 7 million shares, raising $300 million through its IPO on the Nasdaq under the ticker RELY. The company is now valued at $6.9 billion.

Wise was valued at $11 billion under direct listing, becoming London's biggest tech company by market capitalization.

With increasing digitization and customer adoption rate, FinTech investment is likely to continue in 2022.

5. Central Bank Digital Currencies For Cross-Border Payments

Central Bank Digital Currency (CBDC) is the virtual form of fiat currency. It is issued and regulated by a country's central bank. In short, CBDC is a legal tender issued by a bank in a digital format.

In 2019, China became the first major country to launch a large-scale pilot of digital currency, known as e-CNY (or digital renminbi). As of October 2021, 83 countries have been exploring and announcing the idea of a central-backed digital currency of their own to improve cross-border trade.

CBDC hasn't been formally used to date, but many countries are running pilot programs to determine its viability and usability in their economy, including India, the highest remittance-receiving country. While the digital currency plans for India seems to be on hold, the government recently announced that income from all digital assets will be taxed 30%, which is being dubbed the "Crypto tax".

In 2022, we expect to see more countries launching their own CBDCs. We can expect exponential growth in digital currency payments as the technology matures and regulatory requirements are in place.

CBDCs will not only make payments faster and more cost-effective, but with the right technology, it will also increase interoperability between payment platforms and various financial institutions.

Essentially, the idea of CBDC comes from cryptocurrencies which are digital or virtual currencies secured by cryptography, which makes them difficult to counterfeit. They are based on blockchain technology, a decentralized, distributed digital ledger that records transactions across a peer-to-peer network. 

Cryptocurrencies' use is increasingly gaining popularity in the payments world as it enables direct transfers without any intermediaries, bringing speed, efficiency, and cost benefits. 

In 2021, the crypto industry boomed, with Bitcoin prices going up from $29,000 at the beginning of the year to $68,000 in October, up 130%. US cryptocurrency exchange Coinbase had a successful IPO on the Nasdaq last year, boosting the credibility of crypto trading and traders.

One of the notable trends in the crypto industry last year has been the adoption of cryptocurrencies as a means of payment and institutional investors offering crypto services to their clients. However, several regulatory and scalability challenges still need to be addressed before it is adopted at scale. 

Cryptocurrency has the potential to disrupt and simplify the existing payment system. Some experts think the development of CBCD will be a "major catalyst" to the eventual adoption of crypto payments into the domestic and cross-border money transfer market.

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6. Incumbents And Big Banks Are Fighting Back

Though pressured by the emergence of several FinTech startups and blockchain-based remittance services with the potential to disrupt the cross-border payments space, incumbent players like Western Union and MoneyGram seem to be up for the challenge. The company has been heavily investing in bringing its digital operations on a par with the new entrants.

The payment giant's investment in its digital expansion has been a decade-long journey. According to the company's report, in 2020, its overall digital money transfer revenues went up to more than $850 million, from over $600 million in 2019, a 38% increase.

Transactions via its digital channels were 29% and made up 20% of revenue from its C2C business, up from 16% and 14%, respectively, in 2019. The company's online transactions site saw a nearly 30% gain in annual active customers to 8.6 million in 2020.

Western Union has been in the cross-border payments space for more than 150 years. It is a globally trusted brand. 

Still today, it claims to hold the largest cross-border, digital, peer-to-peer payments network in terms of scale, revenue, and channels. The idea of everyday innovations that improve the existing products and services has helped the company stay on top of the game.

What mainly started as disruption in the payments space has expanded to banking services. The narrative is that FinTech startups use new financial technology to disrupt incumbent banks. In doing so, they are highlighting traditional banking institutions' weaknesses in digital user experiences and operational efficiency.  

FinTech startups mainly focus on unbundling banking services, offering one type of product/service, and zero in on doing it very well. 62% of the startups pursue the retail banking segment, and only 11% concentrate on extensive corporate banking services as per one McKinsey analysis. The most popular area for technology disruption is the payments sector. 

However, it is hard to imagine banks facing their own Kodak moment anytime soon. Banks remain reliable, widely used, and profitable. Banks still dominate the space for large business transactions. 

Additionally, the back-end of a FinTech startup still uses the legacy banking infrastructure, which is the payment rails of the industry such as clearing (NSCC), payment (ACH), and messaging (SWIFT) systems. To disrupt the banking industry, FinTech startups will have to develop a new technologically-led back-end of finance. 

For the time being, the innovation is primarily focused on the front-end side, mainly customer-facing facets of the financial services industry, such as providing better branding, better customer services, and cheaper prices. Suppose the tech-led front-end innovation continues with a rented process-led back-end designed years ago. In that case, the result will be sustained margin compression and high operational risks for the startups.

In conclusion, the accelerated growth of the cross-border payment industry is being driven by multiple factors. The big trends in the cross-border payment industry are propelled by the emergence of new payments technologies, an increase in cashless transactions in developing economies, increased access to digital payment tools to the underbanked population, and growth of small and medium-sized businesses. 

Challenger banks, also known as neobanks are growing at a rapid rate, but big banks are fighting back. Over the last few years, many incumbent financial institutions have invested in different FinTech startups, set up their FinTech R&D projects to create proprietary solutions, digitized existing infrastructure, partnered with FinTech, and developed an increasing interest in mergers and acquisitions.

Although there are no widespread developments to disrupt the legacy back-end processes, the potential application of new technologies such as blockchain technology and CBDC are massive. At this rate of innovation and competition, the remittance industry might be able to meet the SDG (Sustainable Development Goals) target to bring down the cost of sending money internationally to less than 3% of the transaction cost.

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