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Wise Money Transfer: Review & Comprehensive Guide (TransferWise)

Updated on July 26, 2023 03:40 pm
Wise

Wise, formerly known as TransferWise, has revolutionized international money transfers with its transparent and cost-effective approach, making it a top choice for individuals and businesses alike. With it's mission to eventually make online money transfers completely free, Wise is paving the way for affordable and accessible remittance worldwide.

Let's take a look at how Wise has simplified cross-border transactions empowered users to send and receive money with utmost ease and confidence. Whether you're a seasoned Wise user or a curious newcomer seeking a reliable remittance solution, we've got you covered with all the essential information you need to know about this exceptional service.

In this comprehensive Wise review, we take a deeper dive into the Wise online money transfer service and determine if it is the best option for sending money overseas.

What is Wise Money Transfer? (Formerly TransferWise)

Wise, formerly TransferWise, is an online, international remittance service, “built to save you money and time.” Wise offers both domestic and international money transfer out of the United States and serves 160 countries and 40 currencies. To send money with Wise, you will need to simply create a free online account. Once you have secured your Wise login, you can begin the money transfer process through Wise.com or the Wise mobile application.

Countries supported by Wise Money Transfer include: 

  • Australia
  • Bangladesh
  • Canada
  • China
  • Denmark
  • Egypt
  • France
  • Germany
  • India
  • Italy
  • Japan
  • Mexico
  • Malaysia 
  • Monaco 
  • New Zealand
  • Philippines
  • Spain
  • Sri Lanka
  • United Kingdom

You can find a comprehensive list of the countries Wise serves on the bottom of the Wise homepage.  

How Much Does Wise Money Transfer Cost?

Sending money domestically with Wise is completely free; just make sure you have a balance opened up first. The recipient of a domestic transfer will need to pay a cost of 4.14 USD per domestic transaction. 

To transfer money internationally, Wise charges a small fee of 4.25 USD + 0.61% of the amount that's converted per transaction. The recipient of the funds pays no fees. There is no required fee to create an account nor to maintain it. 

Wise money transfer fees can vary based on transaction type - some transfer types charge different fees than others. There are also limits per country of how much you can send in a single transaction.

How Much Money Can I Send Using Wise?

There is no minimum amount of money you can send internationally or domestically through Wise. There are, however, limitations imposed on the maximum you can send on some transfers, varying by country. 

Wise does have a maximum amount of money that is permitted to transfer and receive. There is a daily limit of 20,000,000 USD and annual maximum of 35,000,000 USD. 

How Long Does Wise Take to Transfer Money?

While most transactions are completed within 24 hours, some even taking mere seconds, it can take up to five days to send and receive money through Wise, depending on the currency being transferred.

If you want a more exact estimate of how long your transfer will take before you commit to the process, you can visit their transfer calculation tool, enter vague details of the amount you wish to transfer and the destination for that amount, and scroll down to view the estimation provided by Wise. 

How to Send Money With Wise? 

Now for the biggest question you must have: how does Wise work? 

Sending money with Wise requires you to first create an account. The account is free; you can register with your email and chosen password or simply sign in with your Google or Facebook account.

Before you begin the official process, you can use the transfer calculation tool to see a tentative estimation of the transfer cost, how much you will save, how much your recipient will receive, and how long the transfer will take.

 

 

Once you have an account created, follow these steps to set up your first remittance transaction.

  1. Enter an amount to send and choose the currency. You can write the amount to send or the amount you would like your recipient to receive.
  2. Fill in your bank details and your recipient’s bank details. If you don’t have your recipient’s bank details, just enter their email address. If they have a Wise account, Wise will find the account your recipient wants the money sent to. If they do not have a Wise account, Wise will send them an email requesting their bank details. Wise also allows users a unique money transfer technique. The Wise app allows users to send money to phone contacts too (both need to have Wise accounts open). Just sync your contacts with Wise, then you can send money straight from the app (rates and fees still apply). 
  3. Verify your identity. Some transfers may require ID verification. 
  4. Choose your transfer type and how to pay. Wise allows for many transfer types, each with their own pros and cons. To view the list of transfer types to choose the best option for you, refer to the image below. 
  5. Review the transfer details and send your first transfer. You can track your transfer through your account and your recipient will be informed of the transfer.

Is Wise Safe?

Wise money transfer is a FinCEN registered service and one that is trusted by 15+ banks internationally, both ensuring that safe and trustworthy practices are used by the company. Wise employs around-the-clock fraud prevention systems, advanced data protection, and two-factor authentication to protect their customer’s account and transfers. 

How to Contact Wise? 

Wise has a thorough Help Centre catered to answering any queries you may have. Another great help service Wise provides is that, once you have begun a transfer and have questions, you can visit the Help Centre to receive personalized help catered to your transfer’s issue. 

If your questions are still not answered, don’t worry, Wise has a phone line that you can reach out to: 

1 (888) 908-3833

Pros of Wise Money Transfer

Based on our research of customer reviews and comparison to other remittance providers, the pros of the Wise money transfer service are:

  • Convenient and quick to use. The simple usability of the transfer calculation tool gives you a good idea of what your transfer will look like once you begin the process, further simplifying the process.
  • Quick transfer time. Many of the transfers can be completed in seconds if not within 24 hours. 
  • Hassle free information entry. You can transfer money without needing your recipient’s bank account information if you are having trouble chasing down your recipient’s bank information. 
  • Free domestic transfers. 
  • Serves 160 countries and 40 currencies.  
  • Ability to cancel if your transfer is still pending. You can go into your account or app to see how far along your transfer is. If your transfer is still pending, you can cancel it and your money will be returned with no fee. 
  • Competitive exchange rates that strive to serve the best deal in the market. 

Cons of Wise Money Transfer Service

Based on our research of customer reviews and comparison to other remittance providers, the cons of the Wise service are:

  • Domestic transfers are free for the sender but have a fee for the recipient. 
  • Wise is not a bank. It is an online service, so personal accounts are not interest bearing. 
  • International money transfer requires a fixed and variable fee. 
  • The online service means no cash deposits. 

Wise Money Transfer Service: Best Feature 

As mentioned before, Wise introduces their money transfer calculation tool before you have even set up an account. This allows the user to check the tentative details of their planned transfer without the commitment of having to create an account and entering bank account details. Then, you can begin the process from right there by simply clicking “Get started.” 

Wise Money Transfer Service Alternatives

If you’re looking for an alternative to Wise’s remittance service, here are some top remittance providers we recommend that offers low fees, excellent exchange rates, and are easy to use: 

Wise Reviews

Need more assurance about Wise? Let’s see what users of Wise have to say. Sourced from multiple platforms, customer reviews of Wise are: 

Wise scores high on TrustPilot with a TrustScore of 4.4 out of 5. 

Wise is convenient, well priced and secure,” - John C. on TrustPilot

Yes- Wise is excellent service. The login info goes to "Plaid" I think which is a service used by many banks to connect accounts. You can look it up but I believe it is supposed to be pretty secure.” - user on Reddit 

I now have the app alongside web based access so logging on is a secure but easy process. I am trialling placing my money in the interest account. So far, a very positive experience” - James on TrustPilot 

Negative reviews pertain to identity verification, bank verification, transfer delays, and account suspension frustrations. 

Do We Recommend Wise?

The simple process allows for Wise to be a very convenient option for beginners, those seeking a service with a larger and diverse list of countries they serve, and those looking to transfer money quickly and hassle free. 

We invite you to compare remittance providers using CompareRemit’s comparison tool today to find the best rates, lowest fees, and fastest turnaround times for your specific destination and transfer amount.

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