USA 
IND 
PHL 
MEX 
CAN 
HIGHLIGHTS
Remitly's vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. Our online service and easy-to-use mobile app makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional money transfer process. With Remitly, you get great rates, low (or zero!) fees, and fast transfers. We work with trusted providers your loved ones are familiar with to make receiving funds easy and convenient. Send with peace of mind knowing your transfer is fully trackable every step of the way for both you and your recipient. We guarantee a delivery time and date or your fees are refunded. If you have any questions, our world-class customer service team is also available 24/7 via phone or chat in eleven languages. And, you can earn automatic, unlimited referral rewards for every friend you refer to Remitly who successfully completes their first transfer with us!
What's Good About Remitly Money Transfer
 | Competitive exchange rates |
| | No fees on transfers of $1,000 or more |
| | NEW! Send up to $30,000 in a single transfer |
| | Safe & Secure: licensed in all 50 U.S. states |
| | Track your transfer: automatic updates for you and your recipient via text message |
| | 24/7 customer support & 100% money-back guarantee |
| | Thousands of 5-star reviews on Trustpilot.com |
| | Referral bonus |
FEATURES (Currently showing rates for USA to IND change )
- Credit Card/Debit Card
- ACH Transfer
USER REVIEWS
Their exchange rate is the lowest. Sometimes they use the services of RIA money transfer and they charge you interest on it. They are very racist in their operation. They are the worst in terms of customer service.
0 Their exchange rate is the lowest. Sometimes they use the services of RIA money transfer and they charge you interest on it. They are very racist in their operation. They are the worst in terms of customer service.
0 Worst customer service ever. Initiated transaction through debit card 1 week back with guaranteed delivery within 20 mins time, and it has been a week. However, the amount has still not been deposited into the beneficiary account. Have been discussing this with customer agents, but no one is responsively responding to the issue. Would not recommend this service to any person who is looking for authenticated foreign amount transfer service.
0 Worst customer service ever. Initiated transaction through debit card 1 week back with guaranteed delivery within 20 mins time, and it has been a week. However, the amount has still not been deposited into the beneficiary account. Have been discussing this with customer agents, but no one is responsively responding to the issue. Would not recommend this service to any person who is looking for authenticated foreign amount transfer service.
0 During this pandemic, we tried to help many people in the Philippines by sending money for their food. Remitly canceled our account saying there is a suspicious activity, despite us providing all documents they need for the source of fund. We asked to speak to someone in corporate and the representative said they will have them call us. Guess what? No one called. I will keep writing reviews in all possible sites until I receive a call from their corporate office who seems to be hiding and avoiding direct contact to customers.
2 During this pandemic, we tried to help many people in the Philippines by sending money for their food. Remitly canceled our account saying there is a suspicious activity, despite us providing all documents they need for the source of fund. We asked to speak to someone in corporate and the representative said they will have them call us. Guess what? No one called. I will keep writing reviews in all possible sites until I receive a call from their corporate office who seems to be hiding and avoiding direct contact to customers.
2 This company is so poorly and unethically run that it's genuinely shocking. Other services are cheaper and far better. For my first transaction on Remitly, I tried to transfer some money to a remote employee in the Philippines using a business account. Remitly flagged this transaction and locked the account, which is fine if they needed further verification, I don’t want anyone fraudulently transferring money from my business account either. Maybe I needed to prove ownership of the business or the account, or prove my identity, whatever. But that's where things started to get surreal. I expected when I reached a rep, they would mention what their concerns were and would then work with me to resolve them. But no, the rep said she had no access to the reason for the transaction being flagged and that my account was permanently and irreversibly locked. So I opened up a second Remitly account with a different email, and this time tried to transfer using a personal checking account. That worked, and then worked again when I transferred to the same employee using a personal credit card. Then about two months later and about the 12th time I was making a payment to the same employee using one of the same accounts that had previously worked, the transaction was flagged and my account was again irredeemably locked, no explanation, no ability to clarify or correct whatever their concerns were, reps hanging up on me, or terminating chats, etc. The level of incompetence this reveals, both in their system for flagging transactions and their nonexistent system for resolving security issues, is beyond anything I’ve ever seen in my nearly 40 years in business. Then I switched to another online service that works flawlessly and costs less, I should have shopped around more before ever using this joke service. I’d be shocked if they're still in business in five years.
2 This company is so poorly and unethically run that it's genuinely shocking. Other services are cheaper and far better. For my first transaction on Remitly, I tried to transfer some money to a remote employee in the Philippines using a business account. Remitly flagged this transaction and locked the account, which is fine if they needed further verification, I don’t want anyone fraudulently transferring money from my business account either. Maybe I needed to prove ownership of the business or the account, or prove my identity, whatever. But that's where things started to get surreal. I expected when I reached a rep, they would mention what their concerns were and would then work with me to resolve them. But no, the rep said she had no access to the reason for the transaction being flagged and that my account was permanently and irreversibly locked. So I opened up a second Remitly account with a different email, and this time tried to transfer using a personal checking account. That worked, and then worked again when I transferred to the same employee using a personal credit card. Then about two months later and about the 12th time I was making a payment to the same employee using one of the same accounts that had previously worked, the transaction was flagged and my account was again irredeemably locked, no explanation, no ability to clarify or correct whatever their concerns were, reps hanging up on me, or terminating chats, etc. The level of incompetence this reveals, both in their system for flagging transactions and their nonexistent system for resolving security issues, is beyond anything I’ve ever seen in my nearly 40 years in business. Then I switched to another online service that works flawlessly and costs less, I should have shopped around more before ever using this joke service. I’d be shocked if they're still in business in five years.
2 Tried to send $2600 from me to me for much needed upcoming moving expenses. More than a week later and after giving them at least 10 documents proving to them I am who I am and proof of my banking statements and source of income and proof of business ownership and talking to them DAILY about what they need from me, STILL no transfer of the money. I sent the documents to them multiple times, they admit getting the documents and still the same answer "fill this out and you'll have your money tomorrow" or "I'll call you back tomorrow" or "email me this and you'll get your money tomorrow." I DID EVERYTHING THEY ASKED.--DAILY CALLS TO THEM-- NO RESULTS. As of today, more than a week later, I still don't have my $ and I'm seriously doubting if I will ever see it again. AVOID AT ALL COSTS. THEY TREAT YOU LIKE A CRIMINAL LOOKING FOR ANY WAY TO KEEP YOUR MONEY FOR ANOTHER DAY. Their reps are sweet and nice talkers, but they are powerless to get the money in your hands-- thus all you get is promises lots of "I'm sorry" and more promises and "I will fix this for you" AND NO RESULTS. BEWARE. AVOID AT ALL COSTS. So, who is the real criminal in this story? The company that holds money that doesn't belong to them and won't release it to the rightful owner or the person who earned it, paid taxes on it and was stupid enough to use this company to transfer the money?
1 Tried to send $2600 from me to me for much needed upcoming moving expenses. More than a week later and after giving them at least 10 documents proving to them I am who I am and proof of my banking statements and source of income and proof of business ownership and talking to them DAILY about what they need from me, STILL no transfer of the money. I sent the documents to them multiple times, they admit getting the documents and still the same answer "fill this out and you'll have your money tomorrow" or "I'll call you back tomorrow" or "email me this and you'll get your money tomorrow." I DID EVERYTHING THEY ASKED.--DAILY CALLS TO THEM-- NO RESULTS. As of today, more than a week later, I still don't have my $ and I'm seriously doubting if I will ever see it again. AVOID AT ALL COSTS. THEY TREAT YOU LIKE A CRIMINAL LOOKING FOR ANY WAY TO KEEP YOUR MONEY FOR ANOTHER DAY. Their reps are sweet and nice talkers, but they are powerless to get the money in your hands-- thus all you get is promises lots of "I'm sorry" and more promises and "I will fix this for you" AND NO RESULTS. BEWARE. AVOID AT ALL COSTS. So, who is the real criminal in this story? The company that holds money that doesn't belong to them and won't release it to the rightful owner or the person who earned it, paid taxes on it and was stupid enough to use this company to transfer the money?
1 Remitly is totally Fraud. Remitly charged me money for my transaction ( First Time ever used Remitly ) and said the error occurred and said your money will be back in your bank by the end of the day. and money never refunded. I have all the proofs from the bank and my Transaction ID Reference number R49903458169 but Remitly is a pure fraud. Please keep you and your loved ones away from Remilty fraud. Just go to Remitly Review and you will find out a good number of unhappy customers which means they can not say everybody a lier.
3 Remitly is totally Fraud. Remitly charged me money for my transaction ( First Time ever used Remitly ) and said the error occurred and said your money will be back in your bank by the end of the day. and money never refunded. I have all the proofs from the bank and my Transaction ID Reference number R49903458169 but Remitly is a pure fraud. Please keep you and your loved ones away from Remilty fraud. Just go to Remitly Review and you will find out a good number of unhappy customers which means they can not say everybody a lier.
3 Remitly support and their processes are horrible and broken from end to end. Sure, the technology works in general but if you are flagged for any reason they will immediately terminate your account without cause. (I was travelling and had a different IP address. No communication or attempt to do the right thing both in terms of protecting customers and following fintrac regulations) They have only chat support from third party and no number to contact on the website unless you find it in an email on an already canceled etc transaction. If they cannot manage a logical process to help legitimate customers then I cannot ever trust them anyway.
2 Remitly support and their processes are horrible and broken from end to end. Sure, the technology works in general but if you are flagged for any reason they will immediately terminate your account without cause. (I was travelling and had a different IP address. No communication or attempt to do the right thing both in terms of protecting customers and following fintrac regulations) They have only chat support from third party and no number to contact on the website unless you find it in an email on an already canceled etc transaction. If they cannot manage a logical process to help legitimate customers then I cannot ever trust them anyway.
2 
