Remitly's vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. Our online service and easy-to-use mobile app makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional money transfer process. With Remitly, you get great rates, low (or zero!) fees, and fast transfers. We work with trusted providers your loved ones are familiar with to make receiving funds easy and convenient. Send with peace of mind knowing your transfer is fully trackable every step of the way for both you and your recipient. We guarantee a delivery time and date or your fees are refunded. If you have any questions, our world-class customer service team is also available 24/7 via phone or chat in eleven languages. And, you can earn automatic, unlimited referral rewards for every friend you refer to Remitly who successfully completes their first transfer with us!
![]() | Competitive exchange rates |
![]() | No fees on transfers of $1,000 or more |
![]() | NEW! Send up to $30,000 in a single transfer |
![]() | Safe & Secure: licensed in all 50 U.S. states |
![]() | Track your transfer: automatic updates for you and your recipient via text message |
![]() | 24/7 customer support & 100% money-back guarantee |
![]() | Thousands of 5-star reviews on Trustpilot.com |
![]() | Referral bonus |
False promises, False advertisement. Remitly does not promise to deliver your money fast nor on time. I greatly regret using Remilty to send money to Mexico. It was my first time using Remitly and I trusted and thought this company would send money to family immediately, in minutes and not in hours or not at all. On 10-7-22, I registered and signed up for Tier 2. I uploaded all my documents, such as check stub, bank statement and Driver's License. Afterwards, I sent two pick-ups for my relatives in Mexico. Remitly gave a delivered date and time within an hour for the first transaction and the other about 4 minutes, but it was FALSE. The first transaction of 2800 has not been paid to my relative, Remitly said it would probably be paid until the next day. The second transaction which was for only 345 dollars for a pick up, not a deposit, was not paid until after 5 hours later. I had called multiple times to Remitly and for several times, different reps from Remitly kept asking me to send my ID, bank statement and reasons for sending the money. This is Ridiculous and Crazy when I had initially provided all my verifying docs and ID to Remitly when I signed up for Tier 2. Very Disorganized, Very Poor Service, Do Not Trust Remitly, They Do Not Send Money As Promised and They either Do Not Sent it At All or They Send It Hours Later. I Would Rather Go to Local Stores to Make my Transactions to Mexico and Pay a Little Extra More, Than Having to Deal with Remitly that Does Not Send Money Fast. In addition, Remitly stated it would take up to 10 BUSINESS DAYS TO GET YOUR MONEY BACK IF YOU CANCEL FOR A PICK UP.
False promises, False advertisement. Remitly does not promise to deliver your money fast nor on time. I greatly regret using Remilty to send money to Mexico. It was my first time using Remitly and I trusted and thought this company would send money to family immediately, in minutes and not in hours or not at all. On 10-7-22, I registered and signed up for Tier 2. I uploaded all my documents, such as check stub, bank statement and Driver's License. Afterwards, I sent two pick-ups for my relatives in Mexico. Remitly gave a delivered date and time within an hour for the first transaction and the other about 4 minutes, but it was FALSE. The first transaction of 2800 has not been paid to my relative, Remitly said it would probably be paid until the next day. The second transaction which was for only 345 dollars for a pick up, not a deposit, was not paid until after 5 hours later. I had called multiple times to Remitly and for several times, different reps from Remitly kept asking me to send my ID, bank statement and reasons for sending the money. This is Ridiculous and Crazy when I had initially provided all my verifying docs and ID to Remitly when I signed up for Tier 2. Very Disorganized, Very Poor Service, Do Not Trust Remitly, They Do Not Send Money As Promised and They either Do Not Sent it At All or They Send It Hours Later. I Would Rather Go to Local Stores to Make my Transactions to Mexico and Pay a Little Extra More, Than Having to Deal with Remitly that Does Not Send Money Fast. In addition, Remitly stated it would take up to 10 BUSINESS DAYS TO GET YOUR MONEY BACK IF YOU CANCEL FOR A PICK UP.
Transaction was initiated in August and I have been complaining ever since that the funds were not received. Remitly keeps asking for useless information and telling me that they have escalated this to their management. Of, course, days go by and nothing happens I want a full refund. Really at wits end. No more Remitly for me.
Transaction was initiated in August and I have been complaining ever since that the funds were not received. Remitly keeps asking for useless information and telling me that they have escalated this to their management. Of, course, days go by and nothing happens I want a full refund. Really at wits end. No more Remitly for me.
Dont use this company its scam unhelpful customer who btw in Philippines does not care about their client .. csr like angela give false promises .. dont trust this company go with another company ..remitly are scammers ..
Dont use this company its scam unhelpful customer who btw in Philippines does not care about their client .. csr like angela give false promises .. dont trust this company go with another company ..remitly are scammers ..
complete joke, I provided more legal documents (live photo of passport, Drivers license) and current bank statement, and that wasn't enough for identity verification....they called me several times and asked inane questions about my life that had NOTHING to do with the transfer, etc.... DONT WASTE YOUR TIME WITH THIS PATHETIC EXCUSE OF A company......totally unprofessional, completely sub-standard, and likely JUST A SCAM TO ACQUIRE YOUR LEGAL INFORMATION BUYER BEWARE, YOU"VE BEEN WARNED !!!! DONT USE REMITTLY, WHAT A SAD JOKE ;- (((((((
complete joke, I provided more legal documents (live photo of passport, Drivers license) and current bank statement, and that wasn't enough for identity verification....they called me several times and asked inane questions about my life that had NOTHING to do with the transfer, etc.... DONT WASTE YOUR TIME WITH THIS PATHETIC EXCUSE OF A company......totally unprofessional, completely sub-standard, and likely JUST A SCAM TO ACQUIRE YOUR LEGAL INFORMATION BUYER BEWARE, YOU"VE BEEN WARNED !!!! DONT USE REMITTLY, WHAT A SAD JOKE ;- (((((((
Never give any details to Remitly. They get all your details and start taking small amounts from your account. I have personal experience of getting frauded even though I am very careful to give away my information. But I never expected they use the uploaded documents in their own website. Must be an insider job, so I would never trust any remitly website, call center or employee.
Never give any details to Remitly. They get all your details and start taking small amounts from your account. I have personal experience of getting frauded even though I am very careful to give away my information. But I never expected they use the uploaded documents in their own website. Must be an insider job, so I would never trust any remitly website, call center or employee.
Do not use REMITLY. They will suspend your account for no reason. I had to verify my information. Gave them everything they asked for regarding a transaction. Everything was accepted. Before I knew it, my account was suspended due to “strange activity.” Called customer service and they refused to give any explanation. I have used them for over a year and they have gotten worse month by month. Today was the worst. I am still waiting to be refunded my money. Do not use this service if you don’t want to be scammed.
Do not use REMITLY. They will suspend your account for no reason. I had to verify my information. Gave them everything they asked for regarding a transaction. Everything was accepted. Before I knew it, my account was suspended due to “strange activity.” Called customer service and they refused to give any explanation. I have used them for over a year and they have gotten worse month by month. Today was the worst. I am still waiting to be refunded my money. Do not use this service if you don’t want to be scammed.
Their exchange rate is the lowest. Sometimes they use the services of RIA money transfer and they charge you interest on it. They are very racist in their operation. They are the worst in terms of customer service.
Their exchange rate is the lowest. Sometimes they use the services of RIA money transfer and they charge you interest on it. They are very racist in their operation. They are the worst in terms of customer service.
Worst customer service ever. Initiated transaction through debit card 1 week back with guaranteed delivery within 20 mins time, and it has been a week. However, the amount has still not been deposited into the beneficiary account. Have been discussing this with customer agents, but no one is responsively responding to the issue. Would not recommend this service to any person who is looking for authenticated foreign amount transfer service.
Worst customer service ever. Initiated transaction through debit card 1 week back with guaranteed delivery within 20 mins time, and it has been a week. However, the amount has still not been deposited into the beneficiary account. Have been discussing this with customer agents, but no one is responsively responding to the issue. Would not recommend this service to any person who is looking for authenticated foreign amount transfer service.
During this pandemic, we tried to help many people in the Philippines by sending money for their food. Remitly canceled our account saying there is a suspicious activity, despite us providing all documents they need for the source of fund. We asked to speak to someone in corporate and the representative said they will have them call us. Guess what? No one called. I will keep writing reviews in all possible sites until I receive a call from their corporate office who seems to be hiding and avoiding direct contact to customers.
During this pandemic, we tried to help many people in the Philippines by sending money for their food. Remitly canceled our account saying there is a suspicious activity, despite us providing all documents they need for the source of fund. We asked to speak to someone in corporate and the representative said they will have them call us. Guess what? No one called. I will keep writing reviews in all possible sites until I receive a call from their corporate office who seems to be hiding and avoiding direct contact to customers.