HIGHLIGHTS
ICICI Bank Ltd. (NYSE: IBN) is India's leading private sector bank. Its subsidiaries include India's leading private sector insurance firms, securities brokerage firms, mutual funds and private equity firm. ICICI Bank is one of the three domestically systemicially important banks in India as declared by the Reserve Bank of India.
Focused on creating a widespread network for customer convenience ICICI Bank has a network of over 5,275 branches and over 15,589 ATMs across India. ICICI Bank's international operations include subsidiaries in Canada and the United Kingdom; branches in USA (New York City), Bahrain, China, Dubai International Finance Centre, Hong Kong, Singapore, South Africa and Sri Lanka; and representative offices in Bangladesh, Indonesia, Malaysia and the United Arab Emirates.
ICICI Bank's Money2India is a popular online money transfer service offered to NRIs from 15 different countries via e-transfer, express e-transfer and local wire-based power transfer. Power transfer can be used to transfer amounts upto USD 300,000 per transaction or upto USD 500,000 per week. With an ever-expanding base since its launch in 2002, Money2India has become one of the preferred modes of online money transfers to India, facilitating secure and fast money transfers at confirmed exchange rates with round the clock customer service availability.
Money2India uses 128 bit Secure Socket Layer (SSL) encryption and other technologies to offer secure money transfer solutions through multiple channels like Money2India Mobile app and the Money2India website. To use this service, a user needs to complete a simple one-time online registration by accessing and can thereafter, start sending money from any bank account in their countriy to any beneficiary account with over 100 banks in India.
FEATURES (Currently showing rates for USA to IND change )
- ACH Transfer
- Wire Transfer
* Only bank to provide 1 hour transfers to ICICI Bank account 24x7, 365 days a year
USER REVIEWS
Never count on Money2India if you really looking for reliable and urgent money transfers. Money2India service is worst. It is nightmare with customer service. They dont even understand what the customer is asking ofr always you get Robo answers " Apologize" "Sorry for the inconvenience", "Clear the cache" "It will take 5 business days". Like anybody else all I want is to send money to someone, it took three long weeks with multiple email exchanges to setup recipient bank account. Lockley after three long weeks account was setup and initiated the transfer. Now it is new game started, I got call from someone (some unauthorized number) saying ICICI bank asking me to repeat the transaction details and personal information. Who in the world ask for personal details over the phone???? That person was telling he got alerts, he doesn't know what it means and saying this is my first transaction with ICICI which is not true. Also he told my last transaction was 2017, again it is not true. I thought it is spam and asked for his manager, he gave some reason (which i did not understand) and did not put me to his Manager. I asked him to send email from ICICI (not personal email) for authenticity. Now surprise!!!! i got an email saying my transaction is on HOLD because ICICI could not reach me and sent instructions on how to update my contact details?? What the hell is this???? Again I have to start another customer service epic, I know the answers "Apologize" "Sorry for the inconvenience", "Clear the cache", "It will take 5 business days" Imagine someone in dire need to send money. Always my friends say it is so difficult to work with ICICI, now I am feeling the pain and it is really worst and can't afford to spend this much unproductive time with ICICI. After this transaction, I have to say long Goodbye to ICICI.
0 Never count on Money2India if you really looking for reliable and urgent money transfers. Money2India service is worst. It is nightmare with customer service. They dont even understand what the customer is asking ofr always you get Robo answers " Apologize" "Sorry for the inconvenience", "Clear the cache" "It will take 5 business days". Like anybody else all I want is to send money to someone, it took three long weeks with multiple email exchanges to setup recipient bank account. Lockley after three long weeks account was setup and initiated the transfer. Now it is new game started, I got call from someone (some unauthorized number) saying ICICI bank asking me to repeat the transaction details and personal information. Who in the world ask for personal details over the phone???? That person was telling he got alerts, he doesn't know what it means and saying this is my first transaction with ICICI which is not true. Also he told my last transaction was 2017, again it is not true. I thought it is spam and asked for his manager, he gave some reason (which i did not understand) and did not put me to his Manager. I asked him to send email from ICICI (not personal email) for authenticity. Now surprise!!!! i got an email saying my transaction is on HOLD because ICICI could not reach me and sent instructions on how to update my contact details?? What the hell is this???? Again I have to start another customer service epic, I know the answers "Apologize" "Sorry for the inconvenience", "Clear the cache", "It will take 5 business days" Imagine someone in dire need to send money. Always my friends say it is so difficult to work with ICICI, now I am feeling the pain and it is really worst and can't afford to spend this much unproductive time with ICICI. After this transaction, I have to say long Goodbye to ICICI.
0 I always get better deal from Money2India, customer support team are very supportive during any transaction, they will guide end to end and they give better rates compare to any other vendor. Thanks to Ashna from New York branch and Rupam from India, and rest of the backend team. Cheers! Uday
1 I always get better deal from Money2India, customer support team are very supportive during any transaction, they will guide end to end and they give better rates compare to any other vendor. Thanks to Ashna from New York branch and Rupam from India, and rest of the backend team. Cheers! Uday
1 Tried it based on recommendation by a friend. It took 5 working days to fund my account in India. As soon as I registered, the phone banking officer called and helped me out through the process. The team at New York did a good job to handhold my entire transaction.
1 Tried it based on recommendation by a friend. It took 5 working days to fund my account in India. As soon as I registered, the phone banking officer called and helped me out through the process. The team at New York did a good job to handhold my entire transaction.
1 Excellent, timely and courteous service. The team showed their eagerness to properly address the issues I was facing and they were thorough and totally professional while showing care and concern. They resolved issues to my satisfaction. Way to go..keep it up.
1 Excellent, timely and courteous service. The team showed their eagerness to properly address the issues I was facing and they were thorough and totally professional while showing care and concern. They resolved issues to my satisfaction. Way to go..keep it up.
1 Such a terrible service I have never seen this. Nothing works. M2I app is the poor app I have even seen and used. If the transactions are failed they never let you know. You need to chase them and run after
2 Such a terrible service I have never seen this. Nothing works. M2I app is the poor app I have even seen and used. If the transactions are failed they never let you know. You need to chase them and run after
2 Terrible website, worst possible customer service, surprised they are still in business! Here are the problems: 1) Recurring deposits just do not work - they will fail mysteriously and the support team has no clue whatsoever why it failed. It will work for 9 months, 12 months and then fail. No warning will be given, no emails nothing! 2) The website will keep timing out or logging you out if you do anything at all at all the odd places suddenly - apparently this is highly secure! This can happen if you use back key or refresh or open another website. 3) They will expire your password at all odd intervals and force you to change it 4) They need your passport, ID and what not just to keep the account live 5) Their rates are worse and they have some idiotic coupons with paise off! 6) They will spam you regularly with all kinds of offers and god forbid if you want to unsubscribe - they will force you to register on their stupid do not call registry and ask you for your home address, telephone number so they can spam you even more.
4 Terrible website, worst possible customer service, surprised they are still in business! Here are the problems: 1) Recurring deposits just do not work - they will fail mysteriously and the support team has no clue whatsoever why it failed. It will work for 9 months, 12 months and then fail. No warning will be given, no emails nothing! 2) The website will keep timing out or logging you out if you do anything at all at all the odd places suddenly - apparently this is highly secure! This can happen if you use back key or refresh or open another website. 3) They will expire your password at all odd intervals and force you to change it 4) They need your passport, ID and what not just to keep the account live 5) Their rates are worse and they have some idiotic coupons with paise off! 6) They will spam you regularly with all kinds of offers and god forbid if you want to unsubscribe - they will force you to register on their stupid do not call registry and ask you for your home address, telephone number so they can spam you even more.
4 I had great support and overall great experience with ICICI Money2India team for my money transfer from the US and I will recommend this service.
1 I had great support and overall great experience with ICICI Money2India team for my money transfer from the US and I will recommend this service.
1 I have been using several different products to remit money to India in the last 10 years. However, ICICI Money2India experience was best amongst all the products. No matter whether the amount was high or low it was credited in the Indian bank account on time and the rate was best in the industry. The customer support was very helpful. I highly recommend using ICICI Money2India if you want to remit money to India without any hassle and want a peace of mind.
0 I have been using several different products to remit money to India in the last 10 years. However, ICICI Money2India experience was best amongst all the products. No matter whether the amount was high or low it was credited in the Indian bank account on time and the rate was best in the industry. The customer support was very helpful. I highly recommend using ICICI Money2India if you want to remit money to India without any hassle and want a peace of mind.
0 I used 5 different companies listed on compareremit in the last 3 weeks to send money from USD to INR. ICICI is by far the slowest. Ria, XE, XOOM, and MoneyGram were faster and also had better rates depending on amount being sent. XOOM and XE very good for larger transactions and ria has best rate but limits to 2999 per day and 8K per month. After waiting one week (initiated transaction for 5K USD on Mon Oct13), I called on Monday Oct19. Got through to a supervisor who didn't know why its not gone through. He raised a service request so we'll see where that goes. Only good news is that they do respond to calls. I would be ok if they had told me it takes 5+ working days upfront but they claim otherwise. Best to avoid for now
1 I used 5 different companies listed on compareremit in the last 3 weeks to send money from USD to INR. ICICI is by far the slowest. Ria, XE, XOOM, and MoneyGram were faster and also had better rates depending on amount being sent. XOOM and XE very good for larger transactions and ria has best rate but limits to 2999 per day and 8K per month. After waiting one week (initiated transaction for 5K USD on Mon Oct13), I called on Monday Oct19. Got through to a supervisor who didn't know why its not gone through. He raised a service request so we'll see where that goes. Only good news is that they do respond to calls. I would be ok if they had told me it takes 5+ working days upfront but they claim otherwise. Best to avoid for now
1 My experience using Money2India was more than satisfactory and exceeded my expectations. Although I had some initial difficulties in creating my account, the team helped me through the process and I was then able to wire my money very quickly. I needed to wire my money quickly as it was a time sensitive transaction and even though I began the transfer process on a Friday, I was able to get my money wired to the correct account by Tuesday afternoon (Monday was a bank holiday). The team aided me in getting my documents verified quickly and the customer service was excellent throughout the process. I would recommend Money2India and anticipate I will use their service again in the future.
0 My experience using Money2India was more than satisfactory and exceeded my expectations. Although I had some initial difficulties in creating my account, the team helped me through the process and I was then able to wire my money very quickly. I needed to wire my money quickly as it was a time sensitive transaction and even though I began the transfer process on a Friday, I was able to get my money wired to the correct account by Tuesday afternoon (Monday was a bank holiday). The team aided me in getting my documents verified quickly and the customer service was excellent throughout the process. I would recommend Money2India and anticipate I will use their service again in the future.
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