HIGHLIGHTS
ICICI Bank Ltd. (NYSE: IBN) is India's leading private sector bank. Its subsidiaries include India's leading private sector insurance firms, securities brokerage firms, mutual funds and private equity firm. ICICI Bank is one of the three domestically systemicially important banks in India as declared by the Reserve Bank of India.
Focused on creating a widespread network for customer convenience ICICI Bank has a network of over 5,275 branches and over 15,589 ATMs across India. ICICI Bank's international operations include subsidiaries in Canada and the United Kingdom; branches in USA (New York City), Bahrain, China, Dubai International Finance Centre, Hong Kong, Singapore, South Africa and Sri Lanka; and representative offices in Bangladesh, Indonesia, Malaysia and the United Arab Emirates.
ICICI Bank's Money2India is a popular online money transfer service offered to NRIs from 15 different countries via e-transfer, express e-transfer and local wire-based power transfer. Power transfer can be used to transfer amounts upto USD 300,000 per transaction or upto USD 500,000 per week. With an ever-expanding base since its launch in 2002, Money2India has become one of the preferred modes of online money transfers to India, facilitating secure and fast money transfers at confirmed exchange rates with round the clock customer service availability.
Money2India uses 128 bit Secure Socket Layer (SSL) encryption and other technologies to offer secure money transfer solutions through multiple channels like Money2India Mobile app and the Money2India website. To use this service, a user needs to complete a simple one-time online registration by accessing and can thereafter, start sending money from any bank account in their countriy to any beneficiary account with over 100 banks in India.
FEATURES
- ACH Transfer
- Wire Transfer
* Only bank to provide 1 hour transfers to ICICI Bank account 24x7, 365 days a year
USER REVIEWS
Used M2I for years with no problem, but over the past few years they always seem to find a reason to stop my transfer. Nothing has changed except their system. So sick of staying up late to call New York to try and fix it.. slow and a waste of time. Xoom does the same transfers in less than a minute.
2 Used M2I for years with no problem, but over the past few years they always seem to find a reason to stop my transfer. Nothing has changed except their system. So sick of staying up late to call New York to try and fix it.. slow and a waste of time. Xoom does the same transfers in less than a minute.
2 Stay away from ICICI and Money2India. I strongly recommend using either Click2Remit, Ria, Remitly, XE, XOOM etc. And for NRE/NRO accounts, use Kotak and their Click2Remit. But NOT ICICI or Money2India. We were trying to send money via Money2India to newly opened ICICI NRE Account. But ICICI failed to complete the transfer due to name mismatch and refunded our USD money, but issue is: they didn't refund full amount. ICICI deducted few dollars saying I lost it due to the conversion loss. I paid in USD, and they refunded back to me in USD. There was nothing needed to convert. Even if they had to convert back and forth, ICICI should have dealt that internally. But they put that loss on the customer. When I spoke to ICICI customer care, they forwarded me to supervisor/floor manager. And that customer service floor manager spoke like "yes sir, if you are not happy, simply drop an email to close the account sir; ya sir you can share the feedback, no worries sir, ok sir".. funny and nasty customer service. Even I connected with Facebook team with direct message, but no use, no help, except they also gave same answer saying that conversion rate is low during refunding my money. And same reply I received even in email. I don't know why/how ICICI or Money2India is doing business in USA.
25 Stay away from ICICI and Money2India. I strongly recommend using either Click2Remit, Ria, Remitly, XE, XOOM etc. And for NRE/NRO accounts, use Kotak and their Click2Remit. But NOT ICICI or Money2India. We were trying to send money via Money2India to newly opened ICICI NRE Account. But ICICI failed to complete the transfer due to name mismatch and refunded our USD money, but issue is: they didn't refund full amount. ICICI deducted few dollars saying I lost it due to the conversion loss. I paid in USD, and they refunded back to me in USD. There was nothing needed to convert. Even if they had to convert back and forth, ICICI should have dealt that internally. But they put that loss on the customer. When I spoke to ICICI customer care, they forwarded me to supervisor/floor manager. And that customer service floor manager spoke like "yes sir, if you are not happy, simply drop an email to close the account sir; ya sir you can share the feedback, no worries sir, ok sir".. funny and nasty customer service. Even I connected with Facebook team with direct message, but no use, no help, except they also gave same answer saying that conversion rate is low during refunding my money. And same reply I received even in email. I don't know why/how ICICI or Money2India is doing business in USA.
25 Money2India remittance service is the worst I have used; not only they did not remit the money, I had to chase them for knowing the exact status. And it turned out their website vs customer care vs email different statuses - email status was the most specific, but most delayed. Email simply stated "Our team confirmed that we are unable to process the transaction... We request you to visit your US Bank Branch and raise R07 request to recall the funds.".
15 Money2India remittance service is the worst I have used; not only they did not remit the money, I had to chase them for knowing the exact status. And it turned out their website vs customer care vs email different statuses - email status was the most specific, but most delayed. Email simply stated "Our team confirmed that we are unable to process the transaction... We request you to visit your US Bank Branch and raise R07 request to recall the funds.".
15 I always get better deal from Money2India, customer support team are very supportive during any transaction, they will guide end to end and they give better rates compare to any other vendor. Thanks to Ashna from New York branch and Rupam from India, and rest of the backend team. Cheers! Uday
7 I always get better deal from Money2India, customer support team are very supportive during any transaction, they will guide end to end and they give better rates compare to any other vendor. Thanks to Ashna from New York branch and Rupam from India, and rest of the backend team. Cheers! Uday
7 Tried it based on recommendation by a friend. It took 5 working days to fund my account in India. As soon as I registered, the phone banking officer called and helped me out through the process. The team at New York did a good job to handhold my entire transaction.
3 Tried it based on recommendation by a friend. It took 5 working days to fund my account in India. As soon as I registered, the phone banking officer called and helped me out through the process. The team at New York did a good job to handhold my entire transaction.
3 Excellent, timely and courteous service. The team showed their eagerness to properly address the issues I was facing and they were thorough and totally professional while showing care and concern. They resolved issues to my satisfaction. Way to go..keep it up.
1 Excellent, timely and courteous service. The team showed their eagerness to properly address the issues I was facing and they were thorough and totally professional while showing care and concern. They resolved issues to my satisfaction. Way to go..keep it up.
1 I had great support and overall great experience with ICICI Money2India team for my money transfer from the US and I will recommend this service.
2 I had great support and overall great experience with ICICI Money2India team for my money transfer from the US and I will recommend this service.
2 I have been using several different products to remit money to India in the last 10 years. However, ICICI Money2India experience was best amongst all the products. No matter whether the amount was high or low it was credited in the Indian bank account on time and the rate was best in the industry. The customer support was very helpful. I highly recommend using ICICI Money2India if you want to remit money to India without any hassle and want a peace of mind.
1 I have been using several different products to remit money to India in the last 10 years. However, ICICI Money2India experience was best amongst all the products. No matter whether the amount was high or low it was credited in the Indian bank account on time and the rate was best in the industry. The customer support was very helpful. I highly recommend using ICICI Money2India if you want to remit money to India without any hassle and want a peace of mind.
1 I used 5 different companies listed on compareremit in the last 3 weeks to send money from USD to INR. ICICI is by far the slowest. Ria, XE, XOOM, and MoneyGram were faster and also had better rates depending on amount being sent. XOOM and XE very good for larger transactions and ria has best rate but limits to 2999 per day and 8K per month. After waiting one week (initiated transaction for 5K USD on Mon Oct13), I called on Monday Oct19. Got through to a supervisor who didn't know why its not gone through. He raised a service request so we'll see where that goes. Only good news is that they do respond to calls. I would be ok if they had told me it takes 5+ working days upfront but they claim otherwise. Best to avoid for now
5 I used 5 different companies listed on compareremit in the last 3 weeks to send money from USD to INR. ICICI is by far the slowest. Ria, XE, XOOM, and MoneyGram were faster and also had better rates depending on amount being sent. XOOM and XE very good for larger transactions and ria has best rate but limits to 2999 per day and 8K per month. After waiting one week (initiated transaction for 5K USD on Mon Oct13), I called on Monday Oct19. Got through to a supervisor who didn't know why its not gone through. He raised a service request so we'll see where that goes. Only good news is that they do respond to calls. I would be ok if they had told me it takes 5+ working days upfront but they claim otherwise. Best to avoid for now
5 
