FEATURES

Company Headquarter
Mumbai, India
Company Type
Bank
Mobile App
Company Established
1994
Text Update (SMS)
Yes
Email Updates
Yes
Referral Program
Yes

USER REVIEWS

Uday Maripalli
Posted on February 02, 2024 02:04 pm

One of the worst remittance services out there. They force you to use Money2India in order to open an NRE account with ICICI. But Money2India gives silly reasons to block the transfers. I only have one mobile number and for some reason they are saying that I need to "update" my mobile number to a different number in order to activate. Then they say that I need to add a beneficiary in order for me to able to transfer money. In fact there is no option to add beneficiary details since Money2India is not a bank. Even after providing them with everything and all the necessary documents they still chose to block transfer service. The worst part is that you can't fund your NRE account until these illogical people from Money2India remove the block. I don't understand the logic behind ICICI forcing their customers to use Money2India and then block the same customer from using Money2India.

 
Michele
Posted on April 26, 2023 03:33 am

This f* Money2India is now asking me to go to NewYork ICICI branch to complete this transaction. How is this possible? If so then why it doesn't mention before the transaction? Do I have to travel from Pennsylvania to Newyork to complete this transaction? what is the use of online service? Its already been 19 days now. This is a fraud!

 
Michele
Posted on April 20, 2023 11:19 pm

ICICI Money2India is one of the worst service I've ever seen. This is fraud. Never ever use this service, save your time and money. I did my transfer on 7 April 2023 and the estimate delivery was 17 April 2023. The money got debit from the account and it got converted to INR on 14 April 2023. But it doesn't credited on the beneficiary account so I keep in touch with the customer service since then and said it will be done within 24 hrs. And after wasting that of my time I got a called today saying transaction cannot be complete and it will be reverse back to the account. I mean WTF is this? now they will not refund the full amount taking an excuse of conversion. Worst worst what will happen if we are in emergency? This is scam never ever use this service.

 
Pushpa Iyer
Posted on March 21, 2023 10:56 pm

ICICI Money 2 India is the most unreliable service. I am definitely changing my remittance platform. It has been three days since I did my transfer. Over a day since they took the money from my account. When I called, they say they have received the money but no explanation for why it is not credited to my India account. They are sitting with my money and probably earning from it. I need the money urgently in India. I hate people who cheat and corporations, know cheaters, need to punished severely for swindling people off their own money. I am considering taking legal action

 
Adeeb
Posted on August 08, 2022 01:14 am

i initiated a transfer to my nri account using m2i and its still in process for the pas 1 week. Customer care never gives correct info and nriservice also doesnt respond to your emails. Avoid this service if you need to transfer funds urgently

 
Mukundan
Posted on July 13, 2022 05:35 am

Worst service, never use this service, i never had problem with other banks but here i am unable to even contact a customer care by email. i send email to nri@icici no reply from them

 
Richard
Posted on March 21, 2022 01:36 am

Used M2I for years with no problem, but over the past few years they always seem to find a reason to stop my transfer. Nothing has changed except their system. So sick of staying up late to call New York to try and fix it.. slow and a waste of time. Xoom does the same transfers in less than a minute.

 
Venkat T.
Posted on June 15, 2021 04:07 pm

Stay away from ICICI and Money2India. I strongly recommend using either Click2Remit, Ria, Remitly, XE, XOOM etc. And for NRE/NRO accounts, use Kotak and their Click2Remit. But NOT ICICI or Money2India. We were trying to send money via Money2India to newly opened ICICI NRE Account. But ICICI failed to complete the transfer due to name mismatch and refunded our USD money, but issue is: they didn't refund full amount. ICICI deducted few dollars saying I lost it due to the conversion loss. I paid in USD, and they refunded back to me in USD. There was nothing needed to convert. Even if they had to convert back and forth, ICICI should have dealt that internally. But they put that loss on the customer. When I spoke to ICICI customer care, they forwarded me to supervisor/floor manager. And that customer service floor manager spoke like "yes sir, if you are not happy, simply drop an email to close the account sir; ya sir you can share the feedback, no worries sir, ok sir".. funny and nasty customer service. Even I connected with Facebook team with direct message, but no use, no help, except they also gave same answer saying that conversion rate is low during refunding my money. And same reply I received even in email. I don't know why/how ICICI or Money2India is doing business in USA.

 
Prasad
Posted on April 07, 2021 11:15 pm

Worst service. You will not get what they promised. I suggest not to choose this one

 
Aj Pat
Posted on March 08, 2021 08:20 pm

Money2India remittance service is the worst I have used; not only they did not remit the money, I had to chase them for knowing the exact status. And it turned out their website vs customer care vs email different statuses - email status was the most specific, but most delayed. Email simply stated "Our team confirmed that we are unable to process the transaction... We request you to visit your US Bank Branch and raise R07 request to recall the funds.".

 
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