USA 
IND 
UK HIGHLIGHTS
ICICI Bank Ltd. (NYSE: IBN) is India's leading private sector bank. Its subsidiaries include India's leading private sector insurance firms, securities brokerage firms, mutual funds and private equity firm. ICICI Bank is one of the three domestically systemicially important banks in India as declared by the Reserve Bank of India.
Focused on creating a widespread network for customer convenience ICICI Bank has a network of over 5,275 branches and over 15,589 ATMs across India. ICICI Bank's international operations include subsidiaries in Canada and the United Kingdom; branches in USA (New York City), Bahrain, China, Dubai International Finance Centre, Hong Kong, Singapore, South Africa and Sri Lanka; and representative offices in Bangladesh, Indonesia, Malaysia and the United Arab Emirates.
ICICI Bank's Money2India is a popular online money transfer service offered to NRIs from 15 different countries via e-transfer, express e-transfer and local wire-based power transfer. Power transfer can be used to transfer amounts upto USD 300,000 per transaction or upto USD 500,000 per week. With an ever-expanding base since its launch in 2002, Money2India has become one of the preferred modes of online money transfers to India, facilitating secure and fast money transfers at confirmed exchange rates with round the clock customer service availability.
Money2India uses 128 bit Secure Socket Layer (SSL) encryption and other technologies to offer secure money transfer solutions through multiple channels like Money2India Mobile app and the Money2India website. To use this service, a user needs to complete a simple one-time online registration by accessing and can thereafter, start sending money from any bank account in their countriy to any beneficiary account with over 100 banks in India.
FEATURES (Currently showing rates for USA to IND change )
- ACH Transfer
- Wire Transfer
* Only bank to provide 1 hour transfers to ICICI Bank account 24x7, 365 days a year
EDITORIAL REVIEW
ICICI Bank is one of the largest banks in India along with State Bank of India, Punjab National Bank, and HDFC Bank and was established in 1994 by the Industrial Credit and Investment Corporation of India (ICICI Limited), an Indian development financial institution. It has varied international experience with subsidiaries and branches all over the world.
In 2002, ICICI Bank launched its money transfer service called Money2India. It provides fixed exchange rupee transfer facility in USA. With Money2India’s Express e-Transfer and e-Transfer products,, you can send money from your checking or savings bank account in USA to the recipient’s bank account in India, Demand draft payment, making donations or transfer to various pre-registered entities. The money can be transferred to over 100 banks in India. There is an upper limit of USD 20,000 per day* if the money is sent directly to the recipient’s bank account (upto USD 300,000 per transaction for the power transfer product). The limit is higher compared to the other banks.
ICICI Bank's Money2India is the only service, which is able to send money from USA to ICICI Bank accounts within an hour**, all days of the year. So for quick transfers to ICICI Bank accounts, Money2India is the choice you should be making to send money to India.
For sending money to other bank accounts, it takes 0-24 hours to upto 5 business days. If you want to send amounts higher than USD 20,000 (USD10,000 per transaction), you can use the Power Transfer*** product by Money2India and transfer upto USD 300,000 per transaction.
Money2India also provides additional features for its users. The customer service is available by phone or by email. You can go online to track the transfer the Money2India website or use the Money2India mobile app launched in May 2013. You can also pay your bills in India through Money2India. You are not dependent on the banking hours in India to make the transfer as the service is available 24×7.
On a final note, Money2India services might be more popular among users who already have an account with ICICI bank. But because of ICICI’s reputation as banking giant, non-ICICI bank users can also use Money2India to their advantage to transfer money to India in a reliable and protected manner.
* Daily / Transactions Limits may vary from customer to customer ** Delivery time may vary for some customers ranging from within 24 hours to 5 business days *** Power transfer may require you to do a local wire transfer to the designated Money2India account
USER REVIEWS
Don’t even think of using if your funds are urgent. Worst customer service, customer care number auto disconnects many time. I Followed with them multiple times on call to ensure my funds deliver on time but even after 5 days I don’t have funds in my accounts. Customer care Always assures that it will be done on time.
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We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Someone from our team will contact you and we will do our best to correct the issue if any. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
Don’t even think of using if your funds are urgent. Worst customer service, customer care number auto disconnects many time. I Followed with them multiple times on call to ensure my funds deliver on time but even after 5 days I don’t have funds in my accounts. Customer care Always assures that it will be done on time.
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Someone from our team will contact you and we will do our best to correct the issue if any. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
Going circle during sign up itself between 1st and 2nd page, never allowing me to proceed further....
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Request you to share your contact details on nri@icicibank.com and someone from the team will assist you with sign up process. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
Going circle during sign up itself between 1st and 2nd page, never allowing me to proceed further....
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Request you to share your contact details on nri@icicibank.com and someone from the team will assist you with sign up process. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
They hold the money until they find a better price in their favor. This is dodgy. Stay away if your transaction is urgent or if you are sending a big sum.
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. The mentioned transaction could not be processed due to incorrect recipient details entered and someone from our team will contact you and we will do our best to correct the issue. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
They hold the money until they find a better price in their favor. This is dodgy. Stay away if your transaction is urgent or if you are sending a big sum.
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. The mentioned transaction could not be processed due to incorrect recipient details entered and someone from our team will contact you and we will do our best to correct the issue. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
I can't signup. The City field in the signup form doesn't show a dropdown. I tried multiple browsers but I faced the same problem everywhere. I also lost the 1st time customer code "CR90". It worked the first time when I was trying to signup but now it says 'Invalid'.
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. The city field dropdown takes few seconds to load and you will be able to select one if you wait for sometime and click again. Request you to share your contact details on nri@icicibank.com and someone will assist you with your registration. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
I can't signup. The City field in the signup form doesn't show a dropdown. I tried multiple browsers but I faced the same problem everywhere. I also lost the 1st time customer code "CR90". It worked the first time when I was trying to signup but now it says 'Invalid'.
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. The city field dropdown takes few seconds to load and you will be able to select one if you wait for sometime and click again. Request you to share your contact details on nri@icicibank.com and someone will assist you with your registration. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
After numerous call and emails to customer care, still I don't see my profile to get working to do initial funding required for my ICICI NRE account to be activated.I dont see response back to my emails nor I get call backs as promised. I understand there could be a delay in response due to COVID but absence in response is not an excuse, at least during this crucial time when people are in need of funds.I promise another day delay the bank will loose my business.
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Request you to share your contact details on nri@icicibank.com. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
After numerous call and emails to customer care, still I don't see my profile to get working to do initial funding required for my ICICI NRE account to be activated.I dont see response back to my emails nor I get call backs as promised. I understand there could be a delay in response due to COVID but absence in response is not an excuse, at least during this crucial time when people are in need of funds.I promise another day delay the bank will loose my business.
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Request you to share your contact details on nri@icicibank.com. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
I have been an ICICI money2india customer for about a decade. I recently logged in to transfer money to a recipient in India. Out of the blue ICICI asks me to verify my account after 10 years being with them without any problem. The problem is, for the verification a) I have to provide them my US bank's log in and password or b) I have to upload my bank statements. See how contriving they are. If you give your log in password, ICICI can withdraw anything from your account or if you upload your bank statements ICICI can see your balance and target your bank account selectively since they already have your bank account # and all other details to orchestrate whatever fraud they want to. Whatever happened to the old depositing amounts into our account to verify? Be careful with verifying US bank accounts with ICICI. If possible avoid ICICI altogether.
0 We regret the inconvenience caused to you. Request you to write to nri@icicibank.com with your contact details for us to get in touch with you and resolve your queries regarding safety and security of our service. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
I have been an ICICI money2india customer for about a decade. I recently logged in to transfer money to a recipient in India. Out of the blue ICICI asks me to verify my account after 10 years being with them without any problem. The problem is, for the verification a) I have to provide them my US bank's log in and password or b) I have to upload my bank statements. See how contriving they are. If you give your log in password, ICICI can withdraw anything from your account or if you upload your bank statements ICICI can see your balance and target your bank account selectively since they already have your bank account # and all other details to orchestrate whatever fraud they want to. Whatever happened to the old depositing amounts into our account to verify? Be careful with verifying US bank accounts with ICICI. If possible avoid ICICI altogether.
0 We regret the inconvenience caused to you. Request you to write to nri@icicibank.com with your contact details for us to get in touch with you and resolve your queries regarding safety and security of our service. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
Unfortunately, I can not give negative stars. Otherwise, I would have done that. Money2India is the worst service provider. I used to be a regular customer, but being fed up with all their dramas, stopped using them for my remittance requirements. But after a few years and a number of emails from them, decided to take another chance and that turned out to be a huge mistake on my part. I should have known better. Dealing with them is so maddening and quite frustrating. 1) A hugely restrictive remittance process with no clear information given to the user at any stage of the transaction. 2) The Website sucks. It says 10,000 dollar is daily limit for online transfer, but after the final click it defaults to wire transfer. 3) They have a tie up with Bank of America. But Bofa refuses to wire transfer the money to ICICI's account with Bank Of NewYork. They will only transfer the money with final recipient name in Beneficiary Name column, which would not be accepted by Bank Of Newyork, due to account number and name mismatch. 4) When I tried to cancel the wire transfer request, Money2India web site doesn't let me do that 5) I call their horrible customer service and they tell me they can't help with cancellation. 6) Their mobile app never works, all the time displays 'access denied' message. I can go on and on, but it would be of no avail. This scandal ridden bank behaves so self righteously with all their over reaching restrictions and in the process, resulting into turning away all hard working NRIs who want to send some money to their near and dear. Better to find some other agency who at least are transparent and reliable. Even if it means a little bit of lower rate, even if that means a little bit of lower rate.
2 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Someone from our team will contact you and we will do our best to correct the issue if any. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
Unfortunately, I can not give negative stars. Otherwise, I would have done that. Money2India is the worst service provider. I used to be a regular customer, but being fed up with all their dramas, stopped using them for my remittance requirements. But after a few years and a number of emails from them, decided to take another chance and that turned out to be a huge mistake on my part. I should have known better. Dealing with them is so maddening and quite frustrating. 1) A hugely restrictive remittance process with no clear information given to the user at any stage of the transaction. 2) The Website sucks. It says 10,000 dollar is daily limit for online transfer, but after the final click it defaults to wire transfer. 3) They have a tie up with Bank of America. But Bofa refuses to wire transfer the money to ICICI's account with Bank Of NewYork. They will only transfer the money with final recipient name in Beneficiary Name column, which would not be accepted by Bank Of Newyork, due to account number and name mismatch. 4) When I tried to cancel the wire transfer request, Money2India web site doesn't let me do that 5) I call their horrible customer service and they tell me they can't help with cancellation. 6) Their mobile app never works, all the time displays 'access denied' message. I can go on and on, but it would be of no avail. This scandal ridden bank behaves so self righteously with all their over reaching restrictions and in the process, resulting into turning away all hard working NRIs who want to send some money to their near and dear. Better to find some other agency who at least are transparent and reliable. Even if it means a little bit of lower rate, even if that means a little bit of lower rate.
2 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Someone from our team will contact you and we will do our best to correct the issue if any. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
If I could have given 0 star I would gone for that. Such a pathetic service. I had transferred the money 2 weeks back and still now they haven’t transferred to my account. So irresponsible and fraud staffs. They try to blame the local bank where as it is clear from my account that the amount was deducted. Please don’t fall into this trap
1 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Request you to share your contact details along with your Money2India reference number (if any) on nri@icicibank.com. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
If I could have given 0 star I would gone for that. Such a pathetic service. I had transferred the money 2 weeks back and still now they haven’t transferred to my account. So irresponsible and fraud staffs. They try to blame the local bank where as it is clear from my account that the amount was deducted. Please don’t fall into this trap
1 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Request you to share your contact details along with your Money2India reference number (if any) on nri@icicibank.com. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
ICICI money2india debited the money from my account 18th May and it shows that ICICI got the money , since then I have been calling emailing Customer care team has no information accessible to them and always raise another internal request from their end. Got the email that transaction is on hold due to corporate account . I cant make transaction for family maintenance. no guide line how to resolve this issue , two times I was promised that floor supervisors will contact me . no one cares . I have sent email today to cancel the Transaction, no response . Be aware of folks before you use ICICI
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Someone from our team will contact you today itself and we will do our best to correct the issue if any. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
ICICI money2india debited the money from my account 18th May and it shows that ICICI got the money , since then I have been calling emailing Customer care team has no information accessible to them and always raise another internal request from their end. Got the email that transaction is on hold due to corporate account . I cant make transaction for family maintenance. no guide line how to resolve this issue , two times I was promised that floor supervisors will contact me . no one cares . I have sent email today to cancel the Transaction, no response . Be aware of folks before you use ICICI
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Someone from our team will contact you today itself and we will do our best to correct the issue if any. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
I regret to add the comment that I initiated the Remittance on May 14th 2020 and when I started tracking the transaction, it show that transcation will completed on May 21st 2020. Since today nothing has happened . I sent email to xxxx@xxx.xxx and there was SR xxxxxx was opened , but no update when it the transcation will complete. After several attempts I was promised that Fllor supervisor will be contacting me on 26th and 27th . No one bothered . I am in limboo waiting for email about either update . No word . Money has been with drwan from USA account on May 17th . I am calling almost every day and no answer .
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Someone from our team will contact you and we will do our best to correct the issue if any. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
I regret to add the comment that I initiated the Remittance on May 14th 2020 and when I started tracking the transaction, it show that transcation will completed on May 21st 2020. Since today nothing has happened . I sent email to nri@icicibank.com and there was SR xxxxxx was opened , but no update when it the transcation will complete. After several attempts I was promised that Fllor supervisor will be contacting me on 26th and 27th . No one bothered . I am in limboo waiting for email about either update . No word . Money has been with drwan from USA account on May 17th . I am calling almost every day and no answer .
0 We are sorry about your experience with Money2India, we are focused on providing the best experience possible. Someone from our team will contact you and we will do our best to correct the issue if any. Please don't provide any personal or transaction details on this forum as it is an open forum and not under control of Money2India services.
Thanks and Regards,
Money2India Team
