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Paysend Money Transfer: Review & Comprehensive Guide

Updated on October 17, 2023 01:24 am
Paysend

Money transfers aren’t always a simple process. Money transfer services have become an integral part of our lives, offering convenience and efficiency. But it can be tricky to find the right service for you. Paysend, a prominent player in the money transfer industry, has gained widespread attention for its user-friendly interface, competitive rates, and secure transactions. This comprehensive review and guide will delve into the features, benefits, and step-by-step process of using Paysend for your money transfer needs. 

What is Paysend Money Transfer?

Paysend is a global money transfer platform that enables users to send money to over 70 countries worldwide. With a focus on simplicity and speed, Paysend aims to make international money transfers hassle-free for individuals and businesses alike. Whether you need to support family members overseas, pay for services, or conduct business transactions, Paysend offers a convenient solution.

Paysend proudly allows customers to transfer money to over 170 countries. 

Countries serviced by Paysend include: 

  • Australia
  • Bangladesh
  • China
  • Egypt 
  • France 
  • Germany 
  • Greece 
  • Hong Kong 
  • India 
  • Italy 
  • Japan
  • Mexico
  • Morocco
  • Nepal 
  • New Zealand 
  • Pakistan 
  • Philippines
  • Qatar
  • Singapore
  • Spain 
  • Sri Lanka 
  • Switzerland 
  • Turkey
  • UAE
  • United Kingdom
  • Vietnam
  • And More. . . 

To view a complete list of countries that Paysend serves, navigate to the home page. There you will find the money transfer calculation tool. Select the drop down menu for the receiving country and you will be shown all the countries you can send money to! Another way to check the complete list is to scroll down on the home page and view the large list of countries they allow remittances to. 

How Much Does Paysend Money Transfer Cost? 

Paysend charges a flat fee for their transfers. For every transfer, Paysend displays the currency exchange rate, transfer fee and receivable amount before you make the transfer. This can either be accessed once you secure your Paysend login and initiate the transfer or it can be seen by filling out the money transfer calculation tool. 

The Paysend fee is 2 USD for each transfer. 

How Much Money Can I Send Using Paysend? 

Paysend’s limits for transfers from the United States are based on a tier system. 

Tier 1 is the basic tier. You will automatically be in this tier when you create your login. The limits for Tier 1 are listed below: 

To qualify for Paysend’s Tier 2 (Advance) sending limits, you will need to successfully verify your SSN/ITIN number and personal data. 

To qualify for Paysend’s Tier 3 (Ultimate) sending limits, you will need to successfully verify the source of income. 

Here are some of the identity verification items that Paysend may ask from you: 

  • Full name
  • Phone number in the international format
  • Address
  • Date of birth
  • And/or other documents to confirm your identity. 

How Long Does Paysend Take to Send Money? 

The speed of your transfer depends on various factors: the provider’s processing time, the recipient's bank efficiency, destination procedures, paperwork, payment methods, and even the time of day you initiate the transfer.

Accessible 24/7 from your smartphone or laptop, Paysend ensures your money arrives within minutes, sometimes even seconds. No queues, no waiting – just swift, hassle-free transfers. 

To accelerate your transfers, opt for a provider that checks these boxes:

  • A simple, user-friendly transfer platform
  • Swift processing and settling times
  • 24/7 availability
  • A vast network of global banking partners
  • Extensive global reach, covering numerous countries

Your funds usually arrive within minutes, sometimes even seconds, while the slowest cases might take up to three days due to the recipient's bank. 

Is Paysend Safe? 

Yes, Paysend takes significant measures to ensure the safety and security of its users' transactions. The company employs robust encryption and security protocols to safeguard sensitive data, including personal and financial information. 

Additionally, Paysend is regulated and authorized by financial authorities in various countries, which adds an extra layer of credibility and accountability to their services. 

Regardless, it's always advisable to follow best practices, such as using strong, unique passwords and keeping your account information confidential, to enhance your online security when using any financial platform, including Paysend.

How to Send Money With Paysend? 

Now for the biggest question you must have: how does Paysend work?

Luckily, using Paysend for your international money transfers is relatively straightforward. Here's a step-by-step guide:

  • Sign Up: Users can create an account on the PaySend website or mobile app by providing basic information and verifying their identity.
  • Add Funds: To initiate a transfer, users can link their bank account or credit/debit card to their PaySend account.
  • Select Recipient: Users need to provide the recipient's details, including name, country, and contact information.
  • Enter Amount: Specify the amount to be transferred and select the desired currency.
  • Review and Confirm: Double-check the transaction details and confirm the transfer. Users will receive a confirmation once the transfer is initiated.
  • Track Transfer: PaySend provides tracking features, allowing users to monitor the status of their transfer in real-time.

How to Contact Paysend? 

Paysend offers various ways to contact their customer support team for assistance or inquiries.

To get a frequently asked question answered, visit their Help Centre. Here, you will also find their chat bot, allowing you to ask live questions should you have any organic or follow up questions. 

You can also provide feedback or submit a question by contacting the Paysend customer support team via their email: [email protected]

Pros of Paysend Money Transfer

Based on our research of customer reviews and comparison to other remittance providers, the pros of the Paysend money transfer service are:

  • Speed: Pay Send offers swift money transfers, often completing transactions within minutes, making it a great option for emergencies or time-sensitive transactions.
  • Global Reach: Pay Send supports transactions to more than 170 countries, making it a versatile choice for international remittances.
  • Competitive Exchange Rates: Pay Send provides competitive exchange rates, ensuring that users get good value for their money.
  • User-Friendly Interface: The platform is easy to use, even for those new to online money transfers.
  • Refer a Friend Program: Inviting your friends allows you to earn rewards to apply to your next transfer

Cons of Paysend Money Transfer Service

Based on our research of customer reviews and comparison to other remittance providers, the cons of the Paysend service are:

  • Recipient's Bank Processing Time: The speed of the transfer can also depend on the recipient's bank processing time, which is beyond Paysend's control.
  • Transaction Limits: Paysend imposes certain transaction limits, which might be a drawback for users looking to send large sums of money, especially for business or significant transactions.
  • Customer Support Availability: Paysend (at the time of writing this article) does not seem to have a phone number you can call for customer support. 

Paysend Money Transfer Service: Best Feature

Paysend's standout feature, undoubtedly, is its inviting and rewarding refer-a-friend program. Here's how it works: within your Paysend profile, you can discover your unique invite code on the Paysend Bonus page. Share this code with your friends, and when they complete their first transfer using your invite code, the magic happens. You stand to earn up to £12, 18€, or $24 in bonuses for each of your friends. What's even more impressive is that these bonuses keep coming! You can receive £1, 1.50€, or $2 for each of the 12 successful transfers made by your referred friends, within the first 12 months. 

These bonuses are versatile and don't discriminate based on the frequency or destination of your friends' transfers; local or international, Paysend rewards them all. It's a win-win situation - your friends benefit too! They'll enjoy a fee waiver on their first successful transfer, access to instant transfers at favorable exchange rates, and the opportunity to pay it forward by inviting their friends and reaping Paysend bonuses. As for spending your well-earned bonuses, they can be seamlessly transferred to a bank card in pounds, euros, dollars, or your respective registered currency. The minimum transfer amount is just £5, 5€, or $5. So, refer your friends, share the benefits, and reap the rewards - all within the Paysend ecosystem.

Please note that this enticing program is open to all Paysend customers, with the exception of customers from specific countries

Paysend Money Transfer Service Alternatives

If you’re looking for an alternative to Paysend’s remittance service, here are some top remittance providers we recommend that offers low fees, excellent exchange rates, and are easy to use: 

Paysend Reviews

Need more assurance about Paysend? Is Paysend legit? Let’s see what users of Paysend have to say. Sourced from multiple platforms, customer reviews of Paysend are: 

Paysend scores an “Excellent” rating on TrustPilot with a TrustScore of 4.3 out of 5. 

The best money transfer ever. Very easy to setup the account, and worked excellent and fast…and basically free. Absolutely nothing negative about it.” - User on TrustPilot

“Honestly? Life-saving experience. If there would be a plus next to five stars, would give it without hesitation. Trustworthy, reliable, fast, affordable smooth service.” - Ilja Kabanen on Trust Pilot

Negative reviews pertain to issues with identity verification and transfer delays. 

 

Do We Recommend Paysend?

PaySend stands out as a reliable and convenient option for international money transfers. With its user-friendly interface, competitive rates, and commitment to security, PaySend provides a seamless experience for users looking to send money across borders. Whether you're supporting family members, conducting business, or making payments, PaySend offers a trustworthy platform to meet your financial needs.

We invite you to compare remittance providers using CompareRemit’s comparison tool today to find the best rates, lowest fees, and fastest turnaround times for your specific destination and transfer amount.

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Here's a quick overview of its pros and cons for your convenience:ProsConsSimple and user-friendly interface, ideal even for first-time usersDaily BHIM money transfer limit capped at ₹1,00,000 (may be restrictive for high-value transactions)Instant BHIM money transfer, available 24/7, including holidaysRequires an active SIM card and an internet connection linked to your bank accountMultiple payment options – UPI ID, account number + IFSC, QR codeBHIM UPI cannot be used for international money transfersStrong security with device authentication and UPI PIN protectionSome banks may impose lower per-transaction limits (e.g., ₹25,000)Zero to minimal BHIM app charges for personal transactionsLimited features compared to private UPI apps offering cashback or rewardsUsing BHIM UPI for International Money TransferBHIM UPI is restricted to domestic use, so sending or receiving money internationally isn’t possible through the app.BHIM UPI is designed exclusively for transactions within India, meaning both the sender and the receiver must have Indian bank accounts linked to UPI. You cannot send or receive money internationally using the BHIM app.However, NRI users may still be able to use BHIM UPI under certain conditions. Suppose you have a Non-Resident External (NRE) or Non-Resident Ordinary (NRO) account, and your Indian mobile number (linked to the account) has international roaming enabled. In that case, you may be able to register for UPI.Additionally, your bank must support UPI services for NRI accounts, which not all do. You must check with your bank to confirm compatibility before attempting to set up the BHIM app for money transfer.For actual international transfers, you'll need to rely on dedicated services, which are designed to handle cross-border transactions securely and efficiently.To find the best rates and lowest fees for sending money abroad, check out CompareRemit. We help you compare top international money transfer services side-by-side and get the best value for your money.Frequently Asked Questions (FAQs)Q: Can foreigners use BHIM?You can use BHIM outside India to send and collect money for your local accounts. Please note that NRI/NRE accounts must be used for transactions.Q: What is the difference between BHIM and UPI?UPI is the underlying payment system or platform, while BHIM is a specific mobile application that uses the UPI platform to facilitate digital money transfers and payments.Q: What is BHIM UPI best used for?BHIM UPI is best used for fast, secure bank-to-bank money transfers, paying bills, mobile recharges, and making purchases, both online and in-store, using a UPI ID or QR code. It’s ideal for everyday personal and small business transactions.Q: Can BHIM UPI work without a SIM?No, BHIM UPI typically does not work without a SIM card in your phone. UPI relies on a registered mobile number for security and verification. It uses your SIM to authenticate and secure transactions, so UPI setup and usage won't be possible without it.Q: What are the disadvantages of BHIM?BHIM allows only users with mobile numbers associated with an existing bank account can use the app.

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