Company Headquarter
Westbury, NY
Company Type
Remittance Providers
Mobile App
Company Established
Text Update (SMS)
Email Updates
Referral Program


Posted on October 28, 2023 02:01 pm

I am a Bangladeshi, and I tried to send money with Placid Express. It's the worst platform to use to send money. Customer service is horrible. DO NO USE THEM

Posted on August 10, 2023 09:51 am

Do not do business with them, as they come up with document requirements at their whim and hold the money with them and do not reimbursement at the right time. I had sent the money and they need the receivers passport details to remit them money,andaskedmetocancel thetransactionon thelastday.

Posted on July 20, 2023 03:07 pm

Worst ever experience. I never suggest anyone again. They took forever to transfer the funds. Fucking Indian company with no morals. I wasted lot of time in it.

Posted on July 19, 2023 03:29 pm

I have been using placid for quite sometime at least over 2years without any issues. Amount is credited to destination with in stipulated period.

Atiqur Rahman
Posted on June 14, 2023 12:59 pm

Placid Express a fake organization so please don't send money with them i request. Their customer service worst even don't know how to talk with customer. I called several times just to help me no helped me then i asked to to connect me a supervisor or manager they didn't connect me. Their organization lead may don't know about their service their owner,supervisor or manager should take care about is if they see my review. I'm a legal resident of United States i wanted to send money to my families but without any reason they cancel my transactions again n again i reach customer service regarding this they said they send this matter to their right department i called so many days waited couple of months still no one help me or gave a correct solution yet.After waited several months i'm giving review just to help people that to to be fraud with you guys. This organization should be banned. Fake people Fake Organization.

Hitesh Gediya
Posted on June 07, 2023 08:39 pm

Their Service and support is poor. I initiated transaction and they asked to verify my Debit card and charged temporary 0.5 cents. They called me for further verification and I replie back on the call. After few days I learned that they cancel my transaction without notifying me and there is no communication at all about transaction cancellation. Also, They have not credited back temporary charges they put on my debit card. I opened ticket for this issue and no response to that as well. This is scam company.

Posted on June 03, 2023 06:17 pm

As others have stated they are collecting people’s financial and confidential personal information, possibly for fraudulent or identification theft. They are stating reasons for needing additional information that are not outlined in their terms and conditions. We provided too much personal information, based on their continued additional requests that they did not express upfront. We did so wanting the higher exchange rates that after receiving our personal data they did not provide. We will now need to call our bank fraud department and have our debit cards canceled.

Posted on April 26, 2023 11:28 am

The company is running some kind of a scam. I would give 0 stars. They call you after you verify details via plaid and request additional information. One day they will ask for employment information and they want to verify my employer. When I asked why this is needed, there is no explanation - no other money transfer company has ever asked my company information or my company email for verification. I asked repeatedly I can provide ID if needed, why is this being asked? There was no explanation and they kept saying nothing else is needed and this is all they will ask. Then next day they are calling and giving me my husband's name and asking who he is. again, I asked why they need to care about my personal information as it is not relevant to the transaction and they seem to think they are allowed to ask any personal information if there is another account. Then finally, they again kept calling requesting for my ID. Again, I had volunteered to provide it at the beginning but they still wanted other information instead.. Now they want my ID. Everything looks shady and mismanaged with this company. I will delete my account and my husband's as soon as my last transaction is complete. Never using this suspicious business!!

Jon snow
Posted on April 13, 2023 07:31 am

Placid is SCAM! They have deducted 9500 dollars from my account and not doing anything. I have created this account just to write a review to caution you guys. This is a scam. I have been calling them to get my money back but no luck.

Posted on March 23, 2023 10:25 am

Very bad service, Please don't use send money on this website. After 5 days they cancel my transfer. Very very sad. Need to close this website in USA.

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