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Abound engages in what appears to be a deliberate bait-and-switch scheme to avoid paying advertised premium exchange rates. On June 15, 2026, I initiated a transfer of $1,500 from the US to India. Abound heavily advertised a premium exchange rate for this transaction. Crucially, they failed to disclose upfront that the recipient must complete a Know Your Customer (KYC) verification within 3 days to qualify for this rate. Only after taking my money did Abound notify my recipient in India about this 3-day deadline. My recipient immediately and repeatedly attempted to complete the KYC process, but Abound's verification system repeatedly failed. I took immediate action to resolve this: I notified Abound's support team right away about the technical failures. I submitted all requested alternative information to Abound manually. We did everything possible to comply within the timeframe. Despite this being a clear failure of Abound’s own software, I just received an email stating they will not honor the premium exchange rate because the KYC was not completed. This is an unacceptable and potentially fraudulent business practice. Abound lures customers in with premium rates, locks up their funds, and then uses their own broken verification system as a legal loophole to deny the promised rate. I am filing a formal complaint with the State Attorney General’s Office to investigate these deceptive practices. I demand that Abound either honor the promised premium exchange rate, or issue a full refund of my $1,500 immediately. I want a supervisor from Abound to call me directly to resolve this matter. Transaction Date: June 15, 2026Amount: $1,500 USD
0 Abound engages in what appears to be a deliberate bait-and-switch scheme to avoid paying advertised premium exchange rates. On June 15, 2026, I initiated a transfer of $1,500 from the US to India. Abound heavily advertised a premium exchange rate for this transaction. Crucially, they failed to disclose upfront that the recipient must complete a Know Your Customer (KYC) verification within 3 days to qualify for this rate. Only after taking my money did Abound notify my recipient in India about this 3-day deadline. My recipient immediately and repeatedly attempted to complete the KYC process, but Abound's verification system repeatedly failed. I took immediate action to resolve this: I notified Abound's support team right away about the technical failures. I submitted all requested alternative information to Abound manually. We did everything possible to comply within the timeframe. Despite this being a clear failure of Abound’s own software, I just received an email stating they will not honor the premium exchange rate because the KYC was not completed. This is an unacceptable and potentially fraudulent business practice. Abound lures customers in with premium rates, locks up their funds, and then uses their own broken verification system as a legal loophole to deny the promised rate. I am filing a formal complaint with the State Attorney General’s Office to investigate these deceptive practices. I demand that Abound either honor the promised premium exchange rate, or issue a full refund of my $1,500 immediately. I want a supervisor from Abound to call me directly to resolve this matter. Transaction Date: June 15, 2026Amount: $1,500 USD
0 Scam - money is taken and held without sending to Indian account. Transfer was initiated on 18th May 2026. A fee of $1.99 was also charged. The Abound app showed quick transfer within 4 business days (by May 24th). Abound send a request for an instant payment and I approved it via Bank of America and the funds were received by Abound same day. Just after May 24th, the status changed as "Processing" and then it said "Transfer is delayed but the funds are safe and secure and the delay was notified and prioritized". I did not see any progress after few days so I first reached the Support chat on the app. There was no response, so I had to reach out via email. I got an immediate response from Nishtha saying that it might take about 10-12 days and the money would be credited to my Indian account by June 4th. I felt the delay was unjustified and since I need ed money urgently, I did another follow up a couple days later. Now another person by name Ashok Mehta responded saying the funds should be deposited around June 8th. They keep right shifting the date. So I don't want to reach them again and they would now project a new date. I filed a complaint with BBB. I think this is a scam so please refrain from using this service. I will post an update if I get my money back.
0 Scam - money is taken and held without sending to Indian account. Transfer was initiated on 18th May 2026. A fee of $1.99 was also charged. The Abound app showed quick transfer within 4 business days (by May 24th). Abound send a request for an instant payment and I approved it via Bank of America and the funds were received by Abound same day. Just after May 24th, the status changed as "Processing" and then it said "Transfer is delayed but the funds are safe and secure and the delay was notified and prioritized". I did not see any progress after few days so I first reached the Support chat on the app. There was no response, so I had to reach out via email. I got an immediate response from Nishtha saying that it might take about 10-12 days and the money would be credited to my Indian account by June 4th. I felt the delay was unjustified and since I need ed money urgently, I did another follow up a couple days later. Now another person by name Ashok Mehta responded saying the funds should be deposited around June 8th. They keep right shifting the date. So I don't want to reach them again and they would now project a new date. I filed a complaint with BBB. I think this is a scam so please refrain from using this service. I will post an update if I get my money back.
0 Absolutely the most horrible money transfer experience is guarenteed. Abound debits money from the acct and hold on to it, never delivers as promised. Higher conv rate is just a hook to lure customers. No phone customer service. Random people handle support and keep providing fake support.AVOID this company at all cost.
0 Absolutely the most horrible money transfer experience is guarenteed. Abound debits money from the acct and hold on to it, never delivers as promised. Higher conv rate is just a hook to lure customers. No phone customer service. Random people handle support and keep providing fake support.AVOID this company at all cost.
0 Fake fake fake. All Positive reviews are fake. Generated by Bot around 3 AM on Jun 3rd after realising there has been too many negative reviews recently. Pls read the negative reviews. They are real. Abound has been great last year but this year they are cheating users. Pls do not fall Into their trap. Go with other money transfer services and save yourself time and frustration.
0 Fake fake fake. All Positive reviews are fake. Generated by Bot around 3 AM on Jun 3rd after realising there has been too many negative reviews recently. Pls read the negative reviews. They are real. Abound has been great last year but this year they are cheating users. Pls do not fall Into their trap. Go with other money transfer services and save yourself time and frustration.
0 Be cautious of online investment platforms, even if they have positive reviews. I trusted similar claims and lost my deposit within days After discovering I had been scammed, I contacted Mrs. Elisa Donovan, who was recommended to me. Through a professional recovery process, she successfully helped recover $150,000 of my funds, with more recovery efforts ongoing. Email: (elisadonovan91 GMa IL C0m // Always research carefully before investing online. +1 769 225 10 05
0 Be cautious of online investment platforms, even if they have positive reviews. I trusted similar claims and lost my deposit within days After discovering I had been scammed, I contacted Mrs. Elisa Donovan, who was recommended to me. Through a professional recovery process, she successfully helped recover $150,000 of my funds, with more recovery efforts ongoing. Email: (elisadonovan91 GMa IL C0m // Always research carefully before investing online. +1 769 225 10 05
0 I went through a serious financial setback after trusting an organization that promised safety and consistent returns. Unexpectedly, my account was frozen, leaving my assets inaccessible, which was both stressful and discouraging. Thankfully, I later connected with a recovery team led by Kristina Hooper. Their professionalism and dedication stood out, and with their support, I was able to regain access to my investment funds. If you ever find yourself in a similar situation, it’s important to act quickly and consult experienced professionals. K R I S T I N A H O O P E R 24##### AT ######### ##########
0 I went through a serious financial setback after trusting an organization that promised safety and consistent returns. Unexpectedly, my account was frozen, leaving my assets inaccessible, which was both stressful and discouraging. Thankfully, I later connected with a recovery team led by Kristina Hooper. Their professionalism and dedication stood out, and with their support, I was able to regain access to my investment funds. If you ever find yourself in a similar situation, it’s important to act quickly and consult experienced professionals. K R I S T I N A H O O P E R 24##### AT G M A I L #####C O M
0 Please Do not use this app to tranfser money, no customer support, did not get my money yet, until I got a recommendation of a Recovery agency INNOVATIONS ANALYST. I worked with an Expert Mr Bernie Doran who helped me recover all my money successfully. If you need assistance you can contact him through ##### - innovationsanalyst AT ##### . ### or his WhatsApp + 1 424 285 0682
1 Please Do not use this app to tranfser money, no customer support, did not get my money yet, until I got a recommendation of a Recovery agency INNOVATIONS ANALYST. I worked with an Expert Mr Bernie Doran who helped me recover all my money successfully. If you need assistance you can contact him through GMail - innovationsanalyst AT gmail . com or his WhatsApp + 1 424 285 0682
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