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Abound Reviews

All
Remittance
Banking
Natalie D
Posted on November 06, 2024 01:23 am

I can’t thank XAP Credit Solution enough, if you are suffering from low credit score contact (XAPCREDITSOLUTION at GMAI1....). I couldn’t bear the thought of ending another year with a bad credit score, I have managed the entire year with a low credit score and couldn’t afford to get myself a mortgage or a car loan, luckily I read about this hacker on the internet with lots of positive reviews as a credit expert. He helped raise my credit score to 790, got my late payments, inquiries and mostly all negative items deleted from my credit report within 5 business days. I received my credit update letter from Equifax confirming changes he made on the 28th of last month were all official and legit.

 
Lakshmi
Posted on October 17, 2024 12:49 pm

One of the worst site I have even seen. Its been three to four Weeks I registered and all the time it says verification in Progress. When I initially registered it was telling me that INR 86 up to 1000 and after the registration is done, INR 86 up to 500. Fraudulent company is what I felt.

 
Saurabh K
Posted on October 08, 2024 07:01 pm

FRAUD ALERT!! DO NOT send money with these guys. My transaction was canceled for no reason(no communication from them at all). And now they are not returning my MONEY.

 
Harish Sharma
Posted on September 28, 2024 06:07 am

Very very very poor service. Not recommended. I started transfer on 10 September it’s not completed yet it’s already 19 days.

 
Deepak Anand
Posted on September 15, 2024 07:44 am

These guys are fraud. I sent money on Aug 1, 2024 hoping it will be transferred in 8-10 days but as of Sep 15, 2024, my money hasn't yet been transferred. I have reached out to them several times and i get a standard response - "we are working on it"

 
kan S
Posted on September 11, 2024 06:01 am

We all keep complaining and new customers keep getting trapped. Abound is slow, customer service is typical one sided indian call center. All transaction sent recently are failing. They are bold enough not to refund money and not compensating customers. Failed transactions wasted 2 weeks and impacted customer financial needs. They never updated on failed transaction. Customers like us found out via tracking. Shut down is probable for business like these. do not reply back to me "apologising for this nonsensense

 
Mayuri
Posted on September 03, 2024 09:41 pm

Horrible experience. The transaction does not have any update. Customer service has no information.

 
Mohit
Posted on September 03, 2024 01:47 pm

Buggy app and customer support is really slow. They need to reach out to other teams for every question.

 
Rishabh
Posted on August 27, 2024 06:45 am

I found Abound to be a great app to send money to India. Money was transferred instantly and I got a great exchange rate too. Best part is that they don't have any hidden charges like others charge.

 
Chikoo185
Posted on August 27, 2024 06:39 am

Solid product and reliably better rates most of the time. Have used the service many times so far. They delivered the money in the committed timeline every time except once. Also discovered that they also offer cash back on tons of brands including Indian grocery stores and Willow TV which are pretty useful.

 
Lalith
Posted on August 22, 2024 11:18 pm

Never use Abound for sending bigger transaction of $10,000 only use for smaller transaction of $1000 or $2000. For bigger transactions, they keep money in processing for more then 2 weeks and deposit it after 12 business days and there customer service doesn't have phone ..only chat, which isn't 24/7. Not worth it at all. If you want to chat with an agent..you will get scripted apology and nothing more.

 
Raja
Posted on August 12, 2024 07:40 am

Similar to the reviews below, they ghosted after taking the money. There is no way to track the transfer. We can do something about it by marking their app as suspicious in the Google and Apple Play Store.

 
Vijay
Posted on August 07, 2024 12:09 pm

Abound money transfer transaction failed on May 8th 2024. Till now funds not returned back to my US account. They have only online customer support, no phone number to reach them to discuss. I trusted this as it is the sister company from The Times of India daily news paper group. It is really horrible customer service. Every time responding like brokerage bank is working to resolve the issue and giving target resolution date as month end. This is happening from May 8th. No phone calls or no solution to get back the fund.

 
Gagandeep Singh
Posted on July 05, 2024 05:30 am

I initiated to transfer the amount $1000 from US to india on 5th May 2024 from Abound. After continuous taking follow-up either sent amount or return my money back. Its really fed-up with follow up from last 2 months still no solution for this issue. Request number 80721 has been updated so many times asked Can you please check and update when my amount will be refunded? Discussed with upper management to provide solution but still they harassing the customer like this. As per their email, since May 8th, 2024 banking & remittance services at Abound have been impacted due to on-going legal issues between our service providers Evolve Bank & Trust, Lineage Bank and Synapse Brokerage LLC.

 
Rahul
Posted on June 23, 2024 09:06 pm

I am extremely dissatisfied with the service provided by Aboud. My experience has been nothing short of frustrating and unacceptable. I initiated a transfer of a mere $1000 to my father for family maintenance over 10 days ago, and the transaction is still not complete. The service has been asking for unnecessary documentation and continuously delaying the transfer. It is evident that they are stalling the process, especially considering the rupee rates fell after I initiated the transfer. This delay has caused significant inconvenience, and their request for an invoice for a personal transfer to my father is absurd. Despite providing the required documentation promptly, the transfer is still pending. Aboud has shown a complete lack of professionalism and efficiency. Their handling of this situation is pathetic, and I would strongly advise anyone considering using Aboud to look elsewhere. The way they have managed this transaction is unacceptable, and I will certainly not be using their services again. Save yourself the trouble and avoid Aboud at all costs.

 
Anunay
Posted on April 17, 2024 07:37 pm

money debited on 5th April . failed to credit to offshore account and since 12 days has passed not received the money back. They lure with high remit rate but when it comes to service they are the worst kind.not sure when I will get the refund.

 
Pradeep
Posted on February 02, 2024 08:21 am

Hi, I used Abound first time, the promotional rates are very attractive but it took 4 days. I transfered money from the USA to India, by using Web browser not Mobile app. I would like to suggest "Abound" please provide a receipt with all details for every transections to the users via email of sms. Also create one more Tab to the user account Webpage "Transaction History" where we can track the status. This way you will get more confidence from users.

 
Manny
Posted on January 05, 2024 12:47 pm

"Ignore previous review system took 5 stars by default"...App doesn't work for me, emailed customer care they assured it will be fixed..now its more than a month they didn't even follow up, looks like they don't like to provide their service, then why they have this service in place. If you are providing service to customer in US your standards should be the same. Only TOI name is not enough your service matters at least provide your service like other competitors give. They don't have any customer care phone number anywhere how they think they can do business this way, i still have no clue. God bless!!

 
Zubair
Posted on January 03, 2024 07:57 am

I did my first transfer it did well ...but yes is not quick service ..It took 4 days to complete...as it was my first transfer so got good benefit.

 
KanS
Posted on October 05, 2023 11:28 am

cant find any active website for reviews. joinabound domain itself looks fishy. cant trust

 
Anuradha P
Posted on September 11, 2023 04:39 pm

New service from TOI - seems reliable and smooth. Good promo rate for first transfer and 2nd onwards also it's the best after fees compared to other websites. Only downside is no web functionality yet but not a big hindrance.

 
Posted on August 01, 2023 08:06 am

 
Selva
Posted on August 01, 2023 08:06 am

Based on Compare Remit i went to Abound and made the transfer and now my money is in limbo state. These guys debited my money and have not transfered to my destination account. Its almost 7 days there is not way to connect. Customer care number and online chat will not work on USA time. I dont know how to get back my money. COMPARE REMIT - Don't promote for your gain and loose the valuable customers.

 
Abhishek
Posted on July 17, 2023 11:43 am

new user. phone number verification box not letting me entered more than 2 number. app need to be fixed

 
Abound
Posted on July 19, 2023 01:20 am
We apologize for any inconvenience caused. To address your concerns effectively, please email our support team at "[email protected]". We are committed to assisting you further and appreciate your patience and understanding. We ensure to help you within 24-48hours.
Biswa Sahoo
Posted on July 11, 2023 07:42 pm

Unbelievable, it transferred so fast beyond my imagination. Definitely will use the service in future.

 
Mukesh Sharma
Posted on July 09, 2023 03:05 am

Very smooth process. Very fast as well. I posted my transfer order in their app on Monday, and it reached India by Tuesday morning. Definitely will send with them again.

 
Parilesh Jain
Posted on July 06, 2023 01:50 pm

Unmatched rate for 1st transaction and then after still offer a good rate. Easy transfer process. Funds will take some time to credit in your overseas bank account (3-4 business days). If you don't need emergency fund transfer, then this is a good option.

 
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